HP 3050 HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical R - Page 348
Opening the Windows Device Manager, Check for device conflicts
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Opening the Windows Device Manager Follow these steps to open the Windows Device Manager. 1. In Windows 98 SE, Windows Me, or Windows 2000, click Start, click Settings, and then click Control Panel. In Windows XP or Windows Server 2003, click Start. 2. Click Control Panel 3. Double-click the System icon. 4. On the Hardware tab, click Device Manager. NOTE In Windows 98 SE or Windows Me, click the Device Manager tab. Check for device conflicts Follow these steps to check for device conflicts. 1. Look for devices that appear on the list with a yellow exclamation mark (!) or a red X . 2. Identify port conflicts by double-clicking Port or by clicking the plus sign (+). Conflicts here usually interfere with two-way communication. 3. To check the status of a device, click the device name, and then click Properties. The Device Status appears in the middle of the dialog box. 4. To check the Conflicting Device list, click the device name, and then click Properties. Click the Resources tab, and look at the Conflicting Device list at the bottom of the dialog box. 5. Click the plus sign (+) to the left of Open the Other Devices. Misidentified or noncategorized devices are placed here. Guidelines for troubleshooting and resolving device conflicts Follow these steps for resolving device conflicts. 1. If the conflicting device is no longer present in the list of devices, click the device name, click Remove, and then click Yes. Click Yes to restart Windows. 2. If the conflicting device is a duplicate (and one of the duplicate listings does not show a conflict), click the name(s) of the device(s) that have a conflict, click Remove, and then click Yes. Click Yes to restart Windows. NOTE You might not need to restart the computer in Windows 2000 and Windows XP, depending on the type of port conflict you are resolving. 3. If a device has a conflict and you have the driver for that device, remove the device and then reinstall it. After removing the device, restart the computer. When Windows reinstalls devices, it usually finds nonconflicting resources. 326 Chapter 8 Engineering details ENWW