HP 6127 HP Deskjet 6120 Series printers - (English) Macintosh User's Guide - Page 132
banner does not print correctly, blank s print or color is missing from printout, Setup
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banner does not print correctly check the paper tray q Unfold and refold the paper when several sheets feed into the printer at once. q Confirm that the unattached edge of the banner paper stack is on top and facing the printer. q Verify that the correct paper for banner printing is used. q Verify that the Out tray extension is not extended. check the printer settings Open the Page Setup dialog box and verify the following setting: panel setting Page Attributes Page Size or Paper Size: Select A4 Letter Banner or US Letter Banner check the software q Verify that the software application you are using prints banners. Not all software applications print banners. q If gaps appear at the ends of the sheets, verify that the printer software is operating correctly. blank pages print or color is missing from printout q The protective piece of plastic tape may still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. q The print cartridges may be out of ink. Replace one or both empty print cartridges. q The printer may be in direct sunlight. Direct sunlight can adversely affect the Automatic Paper-Type Sensor. Move the printer out of direct sunlight, or open the Print dialog box and select a paper-type or paper-group other than Automatic. 132