HP 6840 HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide
HP 6840 - Deskjet Color Inkjet Printer Manual
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- HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 1
HP Deskjet 6800 series Network Guide - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 2
- HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 3
Hewlett-Packard Development Company, L.P. Notice Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 4
HP Deskjet 6800 series printer! This guide contains the following information about networking your printer: Connecting the printer to a wireless network 3 Step 1: Find the network basic wireless settings 5 Step 2: Find the network wireless security settings 7 Step 3: Install the printer software - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 5
the printer to a wireless network Getting started Has the printer hardware been set up? Follow the instructions on the setup poster that came with the printer to set up the printer hardware before connecting the printer to the network. Are computers on the network protected by a software firewall - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 6
3: Install the printer software for a wireless connection The steps for installing the printer software on your computer vary by operating system and communication mode. For installation instructions, see "Step 3: Install the printer software for a wireless connection" on page 9. Wireless Network - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 7
English Step 1: Find the network basic wireless settings In order to install the printer on a wireless network, you need to know the communication mode and network name (SSID) of the network. To find these settings, consult the configuration utility for the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 8
a particular wireless network. In order to operate on a network, a device must know the network name of the network. More information For more information about wireless networking concepts, see the online user's guide. The online user's guide is available after you install the printer software on - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 9
network, consult the configuration utility for the computer wireless network card or the network Wireless Access Point (WAP). Types of wireless security You can configure the printer to use the following wireless security options: • Open system (no security) • Wired Equivalent Privacy (WEP) • Wi - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 10
Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEPenabled network use WEP keys to encode data. To configure the printer to operate on a network that uses WEP, you must know the WEP key(s) that - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 11
Type screen, select Wireless, and then click Next. 4. Follow the onscreen instructions to complete the software installation. Additional computers You must install the printer software on each computer that will use the printer. Follow steps 2 through 4 above to install the printer software on other - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 12
flash drive as a Wireless Network Key to configure the printer, you must have a computer with Windows XP Service Pack 2 and a wireless network card installed. To obtain Windows XP Service Pack 2, visit the Microsoft Web site at this address: www.microsoft.com. Using the Wireless Network Key Follow - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 13
the wireless network setup wizard. 7. Insert the printer software CD in the computer CD-ROM drive, and then follow the onscreen instructions. 8. On the Connection Type screen, select Wireless, and then click Next. 9. Follow the onscreen instructions to complete the software installation. Additional - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 14
the printer to obtain an IP address, and then press the Report Page button to print an HP Report page. 3. On the HP Report page, verify the following settings: • The network name (SSID) is hpsetup • The communication mode is ad hoc • The subnet mask and channel match those of your wireless network - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 15
steps 4 through 6 above to install the printer software on other network computers. Advanced setup For instructions on configuring the printer to operate on ad hoc networks other than the hpsetup factory default, visit the HP Web site at www.hp.com/support. 802.11g The printer defaults to 802.11b in - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 16
or wall socket. 2. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 3. Double-click the HP Deskjet 6800 installer icon, and then follow the onscreen instructions. 4. On the Connection Type screen, select Wireless Network (802.11), and then click - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 17
. 7. On the Change Settings screen, click the Change Settings button. The printer embedded Web server (EWS) opens. 8. On the EWS, click the Networking tab. 9. Under the Connections heading, click Wireless (802.11). 10. On the Wireless (802.11) Interface screen, click the Start Wizard button to start - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 18
that will use the printer. 1. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 2. Double-click the HP Deskjet 6800 installer icon, and then follow the onscreen instructions. 3. Close the HP Deskjet 6800 series printer Setup Assistant when it - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 19
to the computer. 2. Insert the printer software CD in the computer CD-ROM drive, and then double- click the CD desktop icon. 3. Double-click the HP Deskjet 6800 installer icon, and then follow the onscreen instructions. 4. On the Connection Type screen, select Wireless Network (802.11), and then - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 20
. 7. On the Change Settings screen, click the Change Settings button. The printer embedded Web server (EWS) opens. 8. On the EWS, click the Networking tab. 9. Under the Connections heading, click Wireless (802.11). 10. On the Wireless (802.11) Interface screen, click the Advanced tab. 11. Enter the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 21
that will use the printer. 1. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 2. Double-click the HP Deskjet 6800 installer icon, and then follow the onscreen instructions. 3. Close the HP Deskjet 6800 series printer Setup Assistant when it - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 22
install the printer software on a Mac OS X computer. 2. Open Chooser, and then select the HP Inkjet 6.x icon. Note: If you do not see the HP Inkjet 6.x icon, then insert the printer software CD into the computer CD-ROM drive and follow the onscreen instructions to install the Mac OS 9 printer driver - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 23
Internet browser, and then enter the printer URL listed on the HP Report page in the address box to open the printer embedded Web server (EWS). 5. On the EWS, click the Networking tab. 6. Under the Connections heading, click Wireless (802.11). 7. On the Wireless (802.11) Interface screen, click the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 24
the printer to enable wireless communication. 11. Insert the printer software CD in the computer CD-ROM drive, and then double- click the CD desktop icon. 12. Double-click the HP Deskjet 6800 installer icon, and then restart the computer when prompted. 13. Open Chooser, and then select the HP Inkjet - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 25
page. 5. Launch the computer Internet browser, and then enter the printer URL listed on the HP Report page in the address box to open the printer embedded Web server (EWS). 6. On the EWS, click the Networking tab. 7. Under the Connections heading, click Wireless (802.11). Go to the next page... 23 - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 26
the printer to enable wireless communication. 12. Insert the printer software CD in the computer CD-ROM drive, and then double- click the CD desktop icon. 13. Double-click the HP Deskjet 6800 installer icon, and then restart the computer when prompted. 14. Open Chooser, and then select the HP Inkjet - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 27
English Ad hoc or computer-to-computer 1. Press the printer Report Page button to print an HP Report page. 2. Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join. 3. Find the URL listed on - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 28
English 11. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 12. Double-click the HP Deskjet 6800 installer icon, and then restart the computer when prompted. 13. Open Chooser, and then select the HP Inkjet 6.x icon. 14. When asked if you want - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 29
English Troubleshooting a wireless connection During software installation During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet cable is connected to the printer, and then after the Ethernet cable has been removed. The computer cannot - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 30
the printer a static IP address. Before installing the printer software on a computer, temporarily disable the software firewall on the computer, and then assign the printer a static IP address. After the printer software is installed on the computer, re-enable the firewall. For instructions about - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 31
is on a different subnet than the printer, the software installation can be problematic. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 32
network card is operating correctly. The computer cannot find the printer after you remove the network cable Check the Wireless Status light on the front of the printer. If the Wireless Status light is not illuminated, then the printer wireless radio is not active. Verify that the network cable has - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 33
on the front of the printer to print an HP Report page. Check the settings displayed on the HP Report page against the wireless settings for the network. Find the settings that do not match. Use the Ethernet cable to connect the printer to the network, rerun the setup wizard, and then enter the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 34
to print. • The network is operational and the network hub, switch, router, or Wireless Access Point (WAP) is powered on. • The printer is powered on. For further troubleshooting information, see the printer online user's guide installed on the computer. If each of the above conditions is true, then - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 35
the Ethernet cable to the Wireless Access Point or router. 2. Open the printer embedded Web server (EWS). For help opening the EWS, see page 50. 3. On the EWS, click the Networking tab. 4. Under the Connections heading click Wireless (802.11). 5. On the Wireless Setup tab, click the Start Wizard - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 36
does not interfere with the connection to the printer. If the computer is only running the Windows XP software firewall, then you do not need to disable the firewall during software installation or assign the printer a static IP address. To fix this problem, follow the steps under "Configuring the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 37
10, then the printer and the computer are not on the same subnet. To find the IP address on a Windows computer: 1. Click Start, click Run, and then enter Command. 2. Type ipconfig at the command prompt, and then press Enter. To find the IP address on a Macintosh OS X computer: 1. Open the Network - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 38
" on page 37. Step 2: Install the printer software over a wired Ethernet connection The steps for installing the printer software on your computer vary by operating system: Windows, Mac OS9, and Mac OSX. For installation instructions, see "Step 2: Install the printer software over a wired Ethernet - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 39
Task On Go to step 5. Off Repeat steps 2 through 4. If the Link light is still off, then verify the following: • The printer is powered on. • The network hub, switch, or router is powered on. • All cable connections are secure. • You are using an Ethernet cable. Go to the next page... 37 - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 40
Page button to print an HP Report page. 6. Install the printer software on each computer that will use the printer (see "Step 2: Install the printer software over a wired Ethernet connection" on page 39). Note: It is recommended that the printer and the computers that use the printer be on the same - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 41
then click Next. 3. Follow the onscreen instructions to complete the software installation. Macintosh Mac OS X 1. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 2. Double-click the HP Deskjet 6800 installer icon, and then follow the onscreen - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 42
onscreen instructions to complete the software installation. 5. On the Add Printer screen, click Open Print Center. 6. Click Add Printer. 7. Do one of the following depending on the version of Mac OS X you are using: Mac OS x v 10.2.3 Mac OS x v 10.2.2 and lower Select Rendezvous. Select HP IP - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 43
English Mac OS 9 1. Insert the printer software CD in the computer CD-ROM drive, and then doubleclick the CD desktop icon. 2. Double-click the HP Deskjet 6800 installer icon, and then restart the computer when prompted. 3. Open Chooser, and then select the HP Inkjet 6.x icon. 4. When asked if you - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 44
English Troubleshooting a wired Ethernet connection During installation The computer cannot find the printer If you are unable to install the printer software on the computer or discover the printer, verify the following before investigating any of the topics in this section: • All cable - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 45
is on a different subnet than the printer, the software installation can be problematic. Compare the printer IP address listed on the HP Report page with the IP address for the computer. If the first set of digits in the IP addresses are not identical, then the printer and the computer are not on - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 46
the printer a static IP address. Before installing the printer software on a computer, temporarily disable the software firewall on the computer, and then assign the printer a static IP address. After the printer software is installed on the computer, re-enable the firewall. For instructions about - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 47
is operational and the network hub, switch, or router is powered on. • The printer is powered on. • All cable connections to the computer and the printer are secure. For further troubleshooting information, see the printer online user guide installed on the computer. Check the Network light on the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 48
10, then the printer and the computer are not on the same subnet. To find the IP address on a Windows computer: 1. Click Start, click Run, and then enter Command. 2. Type ipconfig at the command prompt, and then press Enter. To find the IP address on a Macintosh OS X computer: 1. Open the Network - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 49
. If the computer is only running the Windows XP software firewall, then you do not need to disable the firewall during software installation or assign the printer a static IP address. To fix this problem, follow the steps under "Configuring the printer for a software firewall" on page 52. Network - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 50
English Managing the printer on a network The printer offers several tools to help you manage the printer on a network. HP Report page 49 Embedded Web server (EWS 50 Changing wireless security settings 51 Configuring the printer for a software firewall 52 Resetting the printer to factory - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 51
The HP Report page supplies useful information about the printer wireless, wired, and PictBridge connections, such as the following items: • URL: The address of the printer embedded Web server. • Hardware address (MAC): The printer media access control (MAC) address. • IP address: The IP address of - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 52
the EWS, the printer must have a valid IP address and be on the same subnet as the computer you are using. Follow these steps to open the EWS: 1. Press the printer Report Page button to print an HP Report page. 2. Find the printer URL on the HP Report page. Note: Verify the printer URL is something - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 53
socket. 2. Open the printer embedded Web server (EWS). For help opening the EWS, see page 50. 3. On the EWS, click the Networking tab. 4. Under the Connections heading, click Wireless (802.11). 5. On the Wireless Setup tab, click the Start Wizard button. 6. Follow the onscreen instructions to enter - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 54
computer uses only the Windows XP firewall, then you do not need to follow the instructions contained in this section. Problem Unfortunately, a software firewall can cause two problems when using the printer on a wired or wireless network. • Failed installation: A software firewall can prevent the - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 55
IP address and then installing the printer software on a computer, temporarily disable the software firewall on the computer. For instructions about disabling the software firewall, see the documentation that came with the software firewall. Whenever the software firewall is disabled, HP strongly - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 56
to 1.1.1.100. In this case, 1.1.1.25 would not be a good static IP address to assign to the printer since it falls in the range of IP addresses assigned by the network. However, 1.1.1.101 would be a good static IP address because it falls outside the range of IP addresses assigned by the network. 54 - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 57
• If you are connecting the printer to a wireless network, click Wireless (802.11), and then click the IP Configuration tab. 7. Under the IP Address Configuration heading, select Manual IP, and then enter the static IP address you want to assign to the printer, the subnet mask, and default gateway - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 58
, see the documentation that came with the software firewall. After assigning the printer a static IP address, follow the printer software installation instructions appropriate for how you want to connect the printer to the network: • Wireless connection: go to page 9. • Wired Ethernet connection - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 59
. Resetting the printer to the factory default settings may require you to reinstall the printer software. Additionally, you will also have to reconfigure the printer security settings. The printer default settings are: Option Communication mode Network name (SSID) Encryption IP address Wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 60
basic service stations (IBSS)," or "direct-connect wireless networks." Authentication: Authentication is a wireless network security wireless network making the data unintelligible to eavesdroppers. The printer supports WEP and WPA. Encryption keys: A sequence of characters or digits that a wireless - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 61
to the hub. IP address (Internet Protocol address): A unique number that identifies a device on a network. The IP address is often automatically assigned by DHCP or AutoIP. However, a device can be manually assigned a static IP address. Infrastructure network: A type of wireless network in which - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 62
) is a device through which devices (for example, computers and printers) on an infrastructure wireless network communicate with one another. A WAP is also called a "base station." Wireless Network Key: On a computer that is running Windows XP service pack 2, you can use a USB flash drive to create - HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 63
- HP 6840 | HP Deskjet 6800 Printer series - (Windows/Macintosh) Network Guide - Page 64
Printed on minimum 50% recycled fiber and 30% postconsumer waste. © Copyright 2004 Copyright 2004 Hewlett-Packard Development Company, L.P. *C9029-90066* C9029-90066 Printed in [country] 07/2004 Printed in [country] 07/2004
HP
Deskjet
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Network Guide