HP BladeSystem bc2000 Administrator's Guide HP Session Allocation Manager (HP
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- HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 1
Administrator's Guide HP Session Allocation Manager (HP SAM) v.2.2 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP .com). All rights reserved. Administrator's Guide Business PCs Third Edition (December 2007) Second Edition - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 4
iv About This Book - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 5
User 14 2 Requirements HP SAM Hardware and Software Requirements 16 HP SAM Web and SQL Server Requirements 16 HP SAM Registration Service Requirements 23 Access Device Requirements ...23 Thin Client ...23 Mobile Thin Client ...24 Desktop or Notebook PC 24 Blade Workstation Clients 24 Personal - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 6
Configure HP SAM System Settings 28 Install and Validate the HP SAM Registration Service Software 28 Install the HP SAM Registration Service 28 Create the HP SAM Registration Service Configuration File 29 Start/Restart the HP SAM Registration Service 30 Test the HP SAM Registration Service 31 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 7
Appendix B Frequently Asked Questions Appendix C Registration Service Error Codes Appendix D Glossary Index ...79 vii - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 8
viii - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 9
, balancing of computing resources, and supports the business needs of a diverse set of users though the use of a common set of tools. The HP Session Allocation Manager (HP SAM) system is the control point in managing an HP Remote Client Solutions deployment. HP SAM manages the assignment of - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 10
XP 64-bit ● Blade Service PWS Workstation ● USB session simplification ● Reconnect All Button ● Legal Banner ● Window Position Enhancements (Easier Moves) ● Global and Local Client Configuration Files ● Ease of Multi-Display Deployment and Web Administrator Setup ● User Resource Management Controls - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 11
for HP SAM blade service on Windows XP 64-bit on the HP ProLiant xw460c Blade Workstation (Intel Pentium Xeon) platform. Blade Service PWS Workstation This feature allows HP SAM blade service to be supported on the HP xw8400 Workstation and the HP xw9400 Workstation. The following operating systems - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 12
into the following directory (create the folder, if necessary) on the HP SAM server: ◦ Web Client: C:\program files\hewlett-packard\SAM\webclient German, KO for Korean, or CN for Simplified Chinese. The following file types are supported: ● JPG ● GIF ● BMP NOTE: This feature is enabled by default if - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 13
: ● Personal file is read first. ◦ XPe: Anywhere on file system (double-click hprdc.sam) ◦ XPe search locations used in this order file location is the install directory. Default: C:\Program Files\Hewlett-Packard\HP Session Allocation Client\hprdc_admin.sam ◦ Workstation Client OS file location: /opt - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 14
Power Cycle: ● Version 4.15 or later IA software must be used on the enclosure(s). ● An HP BladeSystem bc2000 Blade PC or an HP BladeSystem bc2500 Blade PC is required. ● The IA password must be saved in HP SAM on the Manage Data Centers page. These functions can apply to either individual sessions - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 15
a static connection. In Figure 1-1 HP SAM Configuration on page 7, HP SAM has been configured to statically connect user Tom to blade PC 1 with an IP address of dynamically connect to one of the three blade workstations supporting the role of "abcde." HP SAM uses HP Remote Graphics Software (RGS) or - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 16
client) requests a desktop session, the HP SAM client sends a request to the HP SAM Web server. a. If configured, HP SAM supports server failover. If the HP SAM Web server does not respond, the HP SAM client goes down the list to the next HP SAM Web server. b. The HP SAM client sends the user name - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 17
Overview 9 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 18
. NOTE: Smart Card log-in using HP SAM client does not work with RGS. HP RGS is optional and must be acquired separately. For information on HP RGS, visit http://www.hp.com/go/rgs. To view the HP Remote Graphics Software User Guide, visit http://www.hp.com/support/rgs_manuals and scroll down to the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 19
Common Tasks Setting up HP SAM 1. Install HP SAM. See Installation on page 26. 2. Add users. a. Add new users. See Add New Users on page 52. b. Create administrative groups, assign users, and customize - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 20
authorized to access any computing resource which supports a role of "abcde." Therefore, when Mai requests connection to an "abcde" computing resource, HP SAM automatically connects her access device to one of the three blade workstations (presuming one is available) supporting that role. 12 Chapter - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 21
Example on page 13, we need to grant user Tom access to a specific computing resource. A blade PC has been configured to support Tom. 1. We assign blade PC 1 with an IP address of 15.2.76.100 to Tom. See To Assign Resources Manually on page 49. 2. To make sure Tom has a computing resource even if - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 22
, the preconfigured computing resources are displayed at a specific location and resolution on the client monitor or monitors. Figure 1-4 Monitor Layout Example In Figure 1-4 Monitor Layout Example on page 14, user Lee has static access to two blade PCs. HP SAM needs to be configured to display the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 23
Figure 1-5 Monitor Offset Configuration Example Common Tasks 15 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 24
resources (such as blade PCs) ● Geographic location and/or network architecture ● Fault tolerance decision HP SAM Web Server Software Requirements Minimum: One of the following operating systems must be installed: ● Windows Server 2003, Standard Edition, with Service Pack 2 ● Windows Server - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 25
Web server (which includes installing a certificate) to encrypt your password and browser session when you log into the HP SAM administrator console. Only certain virtual directories under the main HP SAM Web site can be set to Require secure channel (SSL): ● Manage: Access to the Web Administrator - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 26
more if running both Web server and SQL) ● System memory: 1 GB or more Recommended: The recommended configuration depends on the scale of deployment: ● Number of active users: ● Number of computing resources (such as blade PCs) ● Geographic location and/or network architecture ● Fault tolerance - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 27
HP SAM Hardware and Software Requirements 19 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 28
20 Chapter 2 Requirements - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 29
HP SAM Hardware and Software Requirements 21 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 30
1 or Service Pack 2 HP recommends using Microsoft SQL Server 2000 or 2005 Standard or Enterprise Edition. However, if you use SQL Server 2005 Express Edition, which has a 4-GB database size limit, you should either: ● Disable history data and/or log collection ● Limit the number of days the system - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 31
HP SAM Registration Service Requirements Hardware Requirements ● HP blade PC ● HP blade workstation series ● HP xw8400 Workstation ● HP xw9400 Workstation NOTE: If you are running VMware virtual sessions using VMWare 3.X, refer to the VMware documentation for hardware requirements. Software - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 32
PC Software Requirements Install and enable one of the following operating systems: ● Windows XP with Service Pack 2 ● Windows Vista, 32-bit or 64-bit Install and enable one or both of the following: ● RGS Receiver 5.0 or later ● RDP Blade Workstation Clients Hardware Requirements ● HP Compaq Blade - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 33
as blade PCs) ● SQL administrative level account and password-only needed during setup ● Administrative rights on the HP HP SAM, HP SAM requires Active Directory version 2003 to perform user account management. NOTE: Active Directory running on Windows Server 2000 Domain controllers is not supported - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 34
HP SAM Registration Service Software on page 28 ● Install and Validate the HP SAM Client Software on page 31 ● Deploy the HP SAM Registration Service to All HP SAM Computing Resources on page 41 ● Deploy HP SAM Client Software to All HP or deleting HP SAM system log data from the HP SAM database. - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 35
for this account are: ● Administrative rights on all computing resources (such as blade PCs) ● Administrative rights on the HP SAM Web server NOTE: HP highly recommends that you type a name and password from a service account, not from a personal account. You should change this account name and - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 36
● Log in to the blade PC using an account with local administrative rights, and then run the bladeservice_##.exe file (## is the software version). ● If necessary, stop the service by going to Control Panel > Administrative Tools > Services, and look for HP SAM Registration Service. If it is running - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 37
blade (UDP/47777) to Web server (UDP/47777) NOTE: Another way to enable the port is to enable the software service itself. Follow the firewall instructions to enable the HP SAM Registration Service software. Create the HP SAM Registration Service Configuration File The HP SAM registration service - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 38
resources (such as blade PCs). The first role in HP SAM Registration Service You can start or stop the service from the services applet (Control Panel > Administrative Tools > Services) or from the command line. ● Under the services applet, the service displays as HP SAM Registration Service - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 39
differences in features between the various HP SAM clients. Table 3-1 HP SAM Client Comparison Features Internet ExplorerBased Windows XP Embedded-Based Windows CE 5.0Based Operating System support Windows XP Windows XP 64-bit Windows XP Windows XP 64-bit Windows CE 5.0 Windows Vista, 32 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 40
newer version the next time the access device connects to the HP SAM Web server. The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or RGS is installed. For the HP thin client running Windows XPe, the installation of the HP SAM ActiveX components may be repeated every time the access - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 41
are now able to double-click the HP SAM icon to start the client. NOTE: You can set additional settings by manually editing the .SAM file. Refer to wizard to install. 3. After installation, click Start > Programs > HP PC Session Allocation Client to run the client. Customization Steps (Recommended) - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 42
the right mouse button and select Remote Graphics. NOTE: Additional settings can be set by manually editing the .SAM files (configuration files). The HP SAM connection client searches first for the user-specific .SAM file, hprdc.sam. It then checks the access device file, hprdc_accessdevice.sam - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 43
to the next available HP SAM Web Server when a connection fails. Turning this feature on limits the user's ability to type in a new HP SAM server; the 0. Not valid for Windows CE. ● KioskMode-integer value. Not valid for Blade Workstation Client series or Windows CE. When set to non-zero, the user - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 44
to an action that is not enabled, no default action is available. Not valid for Blade Workstation Client series or Windows CE. The default value is 0. ● ConnectionBar.Enable-integer value, 0 or 1. When set to 1, the HP SAM connection bar is enabled. Set this value to 1 to allow the user to manage - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 45
Default is "ActivCard Gold Cryptographic Service Provider." ● SmartCardUidType-integer value of user interface to display. ◦ 0 (default)-HP SAM Server, User name, and Domain fields visible when no smart card is inserted. For the Blade Workstation Client Embedded OSand Windows CE, this value - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 46
must be present to support the language. Not valid for Windows CE or the Blade Workstation Client series. NOTE: The UILanguage specified must either be the same language as the HP SAM client application that you have installed or English. If you installed the English HP SAM client application, do - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 47
for RDP connections. Default is 1. ● AutoReconnect-0 or 1. If 1, RDP reconnection is enabled. Not recommended for an HP SAM solution. This value is only supported for RDP connections. Default is 0. ● MapDrives-0 or 1. If 1, local drives are made available to the remote session. This value is - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 48
session is full screen. This value is only supported for RDP connections. Default is 2. ● Height- RGS. Additionally, various hardware and operating system requirements must be met before the Vista Aero Not valid for CE. For RDP6, this allows control over which logical drives are made available to the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 49
file (hpevent.cfg) to all appropriate computing resources and start the service on those units. Deploy HP SAM Client Software to All HP SAM Access Devices To deploy the HP SAM Internet Explorer-based client, instruct your users to go to the HP SAM server Web site(s) that you have set up. If the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 50
for the specific HP SAM client type). ● Post the HP SAM Windows XPe-based client installation file and/or the HP SAM Windows CE 5.0- based client installation file on a Web site or fileshare. If you created an hprdc.sam file for your environment, you should post this file also. Then instruct the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 51
([email protected]). General Navigation and User Interface Design The HP SAM administrator console is designed with tabs and hyperlinks for navigation will immediately be updated to reflect this new setting. Move Columns The system displays the result data grid in a certain way. You can move - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 52
Directory services by adding the names in Active Directory under a security group or organizational unit. 3. Add the security group or organizational unit directly to the HP SAM Administrator group. a. In Search By, select Organizations (OU) or Security Groups. b. If you want to filter to a specific - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 53
, select Delete in the Operation list and click Go. 5. If you want to remove the user or users from the HP SAM Administrator Group without deleting them from the system, perform the following steps: a. In the Operation list, select Assign Attributes, and then click the Go button. b. Next to the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 54
the appropriate policy here. ● Enabled column: ◦ If selected, the role is available for allocation. ◦ If there is no check mark, then all blades are unavailable for user connection through HP SAM within the scope of that role. ◦ To change the setting, click the link for the role, select or clear the - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 55
and clicking Delete. Manage Administrative Permissions NOTE: You must have full HP SAM Administrator permissions to: - Create, modify, or delete an Permissions area, select the permissions to allow for this category for this specific administrative group. 7. Repeat steps 5 and 6 for each category. - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 56
around them are Administrator groups, for example, [Administrator]. Names without brackets are resource roles. ◦ Asset Group-Show users or groups that belong to a specific asset group. ◦ First Name-Type a first name by which to search. ◦ Domain Name-Type a domain in which to search. ◦ Last Name-Type - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 57
your changes. To Assign Resources This option allows you to assign a specific resource (such as a blade PC) to a user. You can also assign a backup to a In Use resources. To Assign Resources Manually 1. Click Manage users. 2. Search for the user from the HP SAM database. 3. Select the check - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 58
6. If you want to assign a dedicated resource to the user: a. Click Add. b. Type the IP address or host name of the resource. c. Click Search to search for resource to assign. d. Select the resource from the list. e. Click Save to change the resource assignment. f. Repeat a-e for each additional - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 59
6. Type the new resolution width and height and the horizontal and vertical offset. NOTE: If you do not specify the resolution and offset configuration, the system default parameters are used. 7. Select the Common Policy, which specifies which session's policy to use when all sessions are connected - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 60
the access list to request a computing resource (such as a blade PC) from that role. You can add the user as an individual, in a security group, or in an organizational unit. When the system searches for the accounts added, it uses the HP SAM Web server domain and/or other Active Directory servers - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 61
groups in the list that you want to add into HP SAM. 7. Click Save. Resources tab The following sections explain what is available under the Resources tab. Manage Resources By default, the search shows all computing resources (such as blade PCs). You can narrow the list of resources shown by using - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 62
belong to a specific asset group. because the registration service is not responding (service is not HP SAM Administrative Console to have administrative privileges on the computing resource (such as a blade PC ● ● ● Delete-Delete the resource from the system. Do this to clean up the database. You - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 63
service Manually NOTE: The Windows XPe-based client and Blade Workstation Client registers access devices automatically upon connection to the HP SAM server. The XP Embedded OS image on some thin client access devices lack support needed for this to occur. For these systems, follow the instructions - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 64
in SAM are groupings of enclosures. Data centers serve to save enclosure passwords in order to enable the feature which allows users to power cycle blades from the SAM Connection Bar. 56 Chapter 4 Administration - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 65
. Policies Tab Policy management allows administrator to override the user's HP SAM client settings. In general, the user is allowed the flexibility to customize the connection settings on the client side. If there are specific settings that the user must always connect with, then the administrator - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 66
Off. This ensures multiple users do not attempt to log in to the same blade at the same time. When a network failure or something similar occurs, the OFF setting at the higher Role level. 3 At the Security Group level, HP SAM checks all Security Groups in alphanumeric order and uses the policy, if - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 67
user to view the effective policy based on that Role, since the effective policy can be different with each Role to which that user belongs. HP SAM Administrator Console Tabs 59 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 68
tab allows the administrator to set how the HP SAM server behaves. General This page allows the administrator to define the settings for the entire system. Make the appropriate change(s) and click Save to apply. ● History-If selected, the system records and retains historical data for reports for - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 69
● Multi-Session Autoconnection-When enabled, allows the system to autoconnect to all blades when user is on an access device without a which subnet the access device needs to use to make a connection request. NOTE: HP SAM allows you to enter in only one subnet range. If the network environment is - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 70
service providers (CSP)-Type the name of the CSP that supports system link to Active Directory services HP SAM Web server retrieves user account information as it is returned from Active Directory server within this time limit. Increase the value only if you have been instructed to do so on the HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 71
recur. To run the synchronization operation task manually, click the Resources tab, locate and system needs to run a database cleanup operation, set the timer as instructed below and click Create or Update. This should be done to help keep the database to a manageable size and minimize HP - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 72
are allowed to run up to 30 resources (such as blade PCs). This is meant for evaluation purposes only. There is no expiration date for this evaluation software. Click the Enter New Key button to add a new key to HP SAM. Once entered, the system displays the information encoded on the key. To delete - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 73
-This value complements the percentage number above to show specifically how many resources within that role were consumed. ● for the selected roles only. If you choose this option, the system ignores the Role Enabled and Role Public boxes above. Display Options ● HP SAM Administrator Console Tabs 65 - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 74
, if a blade supports multiple roles, then the numbers will not add up because consuming a blade (which is in percentage number above to show specifically how many resources within that selected roles only. If you choose this option, the system ignores the Role Enabled and Role Public boxes above. - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 75
resources ● Disabled-Number of manually disabled computing resources ● Available- entries associated with the Asset Groups they control. To view system historical activities, set the filter options to Before you attempt the following procedure for the HP SAM client, refer to this white paper to configure - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 76
=c:\Program Files\internet explorer\iexplore.exe http://HP SAMServername 8. Start the service by: a. Clicking Start > Control Panel > Administrative Tools > Services. b. Right-clicking HP Smart Card Monitor Service. c. Selecting Start. For more information about HP SAM smart card settings, see Smart - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 77
47777-Custom) ● Outgoing: ◦ From Web server (TCP/ANY) to SQL_Server (TCP/1433-MSSQL)) ◦ From Web server (TCP/ANY) to blades (TCP/139-RPC) ◦ From Web server (UDP/47777) to blades (UDP/47777-Custom) Clients ● Incoming: ◦ None ● Outgoing: ◦ From clients (ANY) to Web server (TCP/80-HTTP) ◦ From clients - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 78
◦ - From access devices (TCP/ANY) to blade (TCP/42966)-RGS ◦ - From blade (UDP/47777) to Web server (UDP/47777) ● Outgoing: ◦ From blade TCP/ANY) to Web server (TCP/80-HTTP) SQL Server (only if not running on the same machine as the Web server) ● Incoming: ◦ From Web - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 79
log in to the blade interactively. Either disable this policy or remove the Password box from the HP SAM client by setting PasswordEnable=0 in the .SAM file. This could also be caused by using RGS in Easy Log-in or Default mode. I got an error during registration service - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 80
went down, then you must find those computing resources and add them back to the HP SAM system. To do that, stop and restart the registration service on those units. When in doubt, stop and restart the registration service on all of the computing resources. This action has no impact on current users - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 81
communication port, then restart the HP SAM registration service on all computing resources. Also update the appropriate firewall rules on the HP SAM Web server and the computing resources. Can I use double-byte numbers in the user name? No. HP SAM only supports single-byte numbers. I get warning - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 82
errors which the registration service writes to the event log file on the computing resource. If you encounter a critical issue on the blade, note the error code and communicate it to the support team. BC0001-Internal error accessing WMI. Contact your HP SAM support team. BC0002-Internal error - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 83
. BC0023-Internal error. Contact your HP SAM support team. BC0024-Internal error. Contact your HP SAM support team. BC0025-Internal error. Contact your HP SAM support team. BC0026-Error communicating with the Terminal Services subsystem. Contact your HP SAM support team. BC0028-Failed to set up - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 84
to read Win32_NetworkAdapterConfiguration WMI class. Contact your HP SAM support team. BC0048-Failed to query a specific WMI property. Contact your HP SAM support team. BC0049-Failed to register a WMI event. Contact your HP SAM support team. BC0050-Problem accessing WMI, possibly related to missing - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 85
services. Computing Resource-A desktop session; a computing resource such as a blade PC or a Blade Workstation. Data Center-A grouping of enclosures in SAM which enables saving of enclosure passwords (which is needed for the client side power cycle feature.) Dedicated Resource-Specific computing - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 86
-HP Session Allocation Manager. The software system described in this document. Session Persistence-Ability for the user to connect to the same session without having to log off. SG-Security Group Smart card-A pocket-sized card that contains embedded circuits that can provide security services, such - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 87
service 25 Active Directory 25, 62 ActiveX controls 32 adding access device, manually blade firewall rules 69 blade service PWS Workstation 3 blade service Windows XP 64- bit 3 Blade Workstation client hardware requirements 24 software requirements 24 blade 25, 27 HP SAM system settings 28 smart - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 88
HP SAM client software 41 Registration service 41 desktop or notebook PC HP Blade Workstation Client 34 HP Remote Graphics Software 7, 8 HP SAM ActiveX controls 32 client comparison table 31 client software, installing 31 common tasks 11 features 6 installing 26 overview 8 Registration service - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 89
level administrator 2 multi-session-role assignment 3 Mute 38 N navigation, HP SAM administrator console 43 network glitch, reconnect 71 NetworkAuthentication 40 new features blade service PWS Workstation 3 blade service Windows XP 64- bit 3 easy multi-display deployment and Web administrator setup - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 90
23 Blade Workstation client 24 desktop or notebook PC 24 hardware and software 16 mobile thin client 24 Personal Workstation client 24 Registration service 23 SQL server 16 thin client 23 Web server 16 ResetAfterSession 35 Resolutions 36 Resource Capacity Consumption report 64 Resource Capacity - HP BladeSystem bc2000 | Administrator's Guide HP Session Allocation Manager (HP - Page 91
hardware requirements 16 software requirements 16 WebServerList 30 Width 40 window position enhancements 4 Windows CE-based client 33 Windows XPe-based client 32 WindowSnapEnabled 38 Index 83
Administrator's Guide
HP Session Allocation Manager (HP SAM) v.2.2