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HP BladeSystem bc2000 Administrator's Guide HP Session Allocation Manager (HP - Page 18

HP SAM Software Components, Remote Graphics Software (RGS), HP SAM Client, HP SAM Web Server

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HP SAM Software Components The following are the primary components of HP SAM. ● HP SAM Client-The HP SAM Client runs on the access device and displays the graphical interface employed by the user to request a connection from a client computer to a computing resource. When the user requests a connection, the HP SAM client communicates this request to the HP SAM Web Server for execution. ● HP SAM Web Server-The HP SAM Web Server (web server) runs on Windows Server 2003 and manages the operation of HP SAM. A request is made to the web server when a user on an access device requests a connection to a computing resource. The web server validates the request, and then communicates back to the access device to orchestrate the connection. In addition, the web server supports a browser interface to allow the HP SAM administrator to set up, configure, and administer HP SAM. The web server also creates and accesses a database in Microsoft SQL Server. ● HP SAM Registration Service-The HP SAM Registration Service (registration service) runs on the computing resource and communicates the status of the computing resource and its connections to the HP SAM Web Server. NOTE: Refer to the documentation that shipped with your computing resource and your access device to determine which of the above components are factory-installed on your hardware and which components you'll need to install. For example, the HP SAM Client and the RGS Receiver are both factory-installed on the HP dc72 Blade Workstation Client. Other RGS software is optional and must be acquired separately. For more information on RGS, visit http://www.hp.com/go/rgs. Remote Graphics Software (RGS) RGS is a communication protocol similar to Microsoft Remote Desktop Protocol (RDP). HP SAM allows you to use either RGS or RDP. RGS has a couple of advantages over RDP: ● RGS has advanced graphics capabilities that provide a better video viewing experience that allows users to connect to the desktop of a remote computer over a standard computer network. ● RGS supports multiple monitors configured with an offset layout. Thin clients are set to use RGS when possible. If both RGS and RDP are installed on the access device, RGS is the default. If RGS is installed on both access device and computing resource, RGS is used. If one or both do not have RGS, then RDP is used. NOTE: Smart Card log-in using HP SAM client does not work with RGS. HP RGS is optional and must be acquired separately. For information on HP RGS, visit http://www.hp.com/go/rgs. To view the HP Remote Graphics Software User Guide, visit http://www.hp.com/support/rgs_manuals and scroll down to the User guide heading. 10 Chapter 1 Introduction

Section	Page
Introduction	9
What's New in This Release	10
Multi-Level Administrator	10
Multi-Session – Role Assignment	11
Single Location Client Configuration	11
Blade Service Windows XP 64-bit	11
Blade Service PWS Workstation	11
USB Session Simplification	11
Reconnect All Button	11
Legal Banner	12
Window Position Enhancements (Easier Moves)	12
Global and Local Client Configuration Files	12
Ease of Multi-Display Deployment and Web Administrator Setup	13
User Resource Management Controls	14
Enhanced “Add New User” Searches	14
Key Features	14
Overview	15
How HP SAM Works	16
HP SAM Software Components	18
Remote Graphics Software (RGS)	18
Common Tasks	19
Setting up HP SAM	19
Setting up a User with a Dynamic Resource	20
Setting up a User with Static (Dedicated) Resources	21
Configuring a Monitor Layout for a User	22
Requirements	24
HP SAM Hardware and Software Requirements	24
HP SAM Web and SQL Server Requirements	24
HP SAM Web Server Hardware Requirements	24
HP SAM Web Server Software Requirements	24
HP SAM SQL Database Server Hardware Requirements	26
HP SAM SQL Database Server Software Requirements	30
HP SAM Registration Service Requirements	31
Access Device Requirements	31
Thin Client	31
Mobile Thin Client	32
Desktop or Notebook PC	32
Blade Workstation Clients	32
Personal Workstation Clients	32
Other requirements	33
Create a Service Account	33
Obtain Administrative Rights	33
Change the Firewall	33
Active Directory	33
Installation	34
Install the HP SAM Web Server and SQL Software	34
Grant Users HP SAM Administrator Access	36
Configure HP SAM System Settings	36
Install and Validate the HP SAM Registration Service Software	36
Install the HP SAM Registration Service	36
Create the HP SAM Registration Service Configuration File	37
[WebServerList]	38
[RolesList]	38
Start/Restart the HP SAM Registration Service	38
Test the HP SAM Registration Service	39
Install and Validate the HP SAM Client Software	39
Internet Explorer-Based Client	40
Windows XPe-Based Client	40
Customization Steps	41
Windows CE 5.0-Based Client	41
Customization Steps	41
HP Blade Workstation Client Series	42
Customization Steps	42
Configuration Settings	42
Options	42
Smart Card Settings	45
User Interface Customization Settings	45
Policy Entries	46
Deploy the HP SAM Registration Service to All HP SAM Computing Resources	49
Deploy HP SAM Client Software to All HP SAM Access Devices	49
Administration	51
Log In	51
General Navigation and User Interface Design	51
Display More (or Fewer) Items Per Page	51
Move Columns	51
Sort Result List	51
Select More Than One Item	51
Managing the HP SAM Administrator Access List	52
Add Individual Users to the HP SAM Administrator Group	52
Add Security Groups or Organizational Units to the HP SAM Administrator Group	52
Remove Users From the HP SAM Administrator Group	53
HP SAM Administrator Console Tabs	54
Home Tab	54
Users and Roles Tab	54
Manage Resource Roles	54
Manage Asset Groups	55
Manage Administrative Permissions	55
Manage Users	56
Operation	56
To Assign Attributes	56
To Assign Resources	57
To Assign Resources Manually	57
To Assign Resources Automatically from Template User	58
To Assign Resources Automatically from Role	59
To Assign and Configure a Monitor Layout for the User	59
To Change the Monitor Layout Configuration for the User	60
To Delete a Monitor Layout ID for the User	60
To Delete a User	60
Add New Users	60
To Grant Access to Individual Users	60
To Grant Access to Security Groups or Organization Units	61
Resources tab	61
Manage Resources	61
Auto Refresh Feature	62
View Details	62
Operations	62
Operations	62
Customize View	63
Manage Access Devices	63
To Add an Access Device Manually	63
To Change an Access Device	64
To Delete an Access Device	64
Manage Monitor Layout	64
To Create a Monitor Layout	64
To Modify a Monitor Layout	64
To Delete a Monitor Layout	64
Manage Data Centers	64
To Create a Data Center	65
To Change a Data Center	65
To Add Enclosures into a Data Center	65
To Delete Enclosures from a Data Center	65
To Delete a Data Center	65
Policies Tab	65
Create or Update a Policy	67
View Effective Policy	67
System Settings Tab	68
General	68
Web client	69
Active Directory	70
Synchronization Scheduler	71
Log Maintenance Scheduler	71
Licensing	72
Reports Tab	72
Resource Capacity Consumption Report	72
Filters	72
Display Options	72
Output Report	73
Resource Capacity Consumption Trend Report	73
Filters	73
Display Options	73
Output Report	74
Resource Utilization Report	74
Filters	74
Display Options	74
Output Report	75
Log Tab	75
Setting Up Smart Card Login on the Access Device	75
Firewall Rules	77
Web Server	77
Clients	77
Blade	77
SQL Server	78
Frequently Asked Questions	79
Registration Service Error Codes	82
Glossary	85

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HP SAM Software Components

The following are the primary components of HP SAM.

●

HP SAM Client

—The HP SAM Client runs on the access device and displays the graphical

interface employed by the user to request a connection from a client computer to a computing

resource. When the user requests a connection, the HP SAM client communicates this request to

the HP SAM Web Server for execution.

●

HP SAM Web Server

—The HP SAM Web Server (web server) runs on Windows Server 2003 and

manages the operation of HP SAM. A request is made to the web server when a user on an access

device requests a connection to a computing resource. The web server validates the request, and

then communicates back to the access device to orchestrate the connection. In addition, the web

server supports a browser interface to allow the HP SAM administrator to set up, configure, and

administer HP SAM. The web server also creates and accesses a database in Microsoft SQL

Server.

●

HP SAM Registration Service

—The HP SAM Registration Service (registration service) runs on

the computing resource and communicates the status of the computing resource and its

connections to the HP SAM Web Server.

NOTE:

Refer to the documentation that shipped with your computing resource and your access device

to determine which of the above components are factory-installed on your hardware and which

components you’ll need to install. For example, the HP SAM Client and the RGS Receiver are both

factory-installed on the HP dc72 Blade Workstation Client. Other RGS software is optional and must be

acquired separately. For more information on RGS, visit

http://www.hp.com/

go/rgs

Remote Graphics Software (RGS)

RGS is a communication protocol similar to Microsoft Remote Desktop Protocol (RDP). HP SAM allows

you to use either RGS or RDP.

RGS has a couple of advantages over RDP:

●

RGS has advanced graphics capabilities that provide a better video viewing experience that allows

users to connect to the desktop of a remote computer over a standard computer network.

●

RGS supports multiple monitors configured with an offset layout.

Thin clients are set to use RGS when possible. If both RGS and RDP are installed on the access device,

RGS is the default. If RGS is installed on both access device and computing resource, RGS is used. If

one or both do not have RGS, then RDP is used.

NOTE:

Smart Card log-in using HP SAM client does not work with RGS.

HP RGS is optional and must be acquired separately. For information on HP RGS, visit

http://www.hp.com/

go/rgs

. To view the

HP Remote Graphics Software User Guide

, visit

http://www.hp.com/

support/rgs_manuals

and scroll down to the

User guide

heading.

Chapter 1

Introduction