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Installation, Install the HP SAM Web Server and SQL Software

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3 Installation For new setup, the recommended order of installation is: ● Install the HP SAM Web Server and SQL Software on page 26 ● Install and Validate the HP SAM Registration Service Software on page 28 ● Install and Validate the HP SAM Client Software on page 31 ● Deploy the HP SAM Registration Service to All HP SAM Computing Resources on page 41 ● Deploy HP SAM Client Software to All HP SAM Access Devices on page 41 Install the HP SAM Web Server and SQL Software The installation package installs the HP SAM server application and/or HP SAM database (HP SAM-xx ##.MSI where xx is the language code, and ## is the version of the software you want to install. Language codes include: EN for English, JP for Japanese, FR for French, DE for German, KO for Korean, ZH-CN for Simplified Chinese). You may install either the Web server, the SQL database, or both. The language selected is meant for the installation wizard only. Once the application is installed, the Web application detects the browser language, and the user interface is shown in that same language, if the application supports that language. If it does not, the user interface is in English. NOTE: HP SAM can have one or more HP SAM Web servers. All HP SAM Web servers contain the same feature set. You can set up HP SAM such that the servers load-balance each other and act as failover servers. Additionally, each server can independently run an automated task, such as synchronizing the computing resources or deleting HP SAM system log data from the HP SAM database. See Administration on page 43 for more details on these scheduled events. If you attempt to install the HP SAM Web Administration Package on a MS SQL Server that has collation of the SQL Server set to case-sensitive, the installation will fail. To install HP SAM Web server and SQL software: 1. Log in to the server using an account with administrative rights. 2. Run the HP SAM-xx ##.MSI install file (where ## is the software version number). Replace xx with EN for English, JP for Japanese, FR for French, DE for German, ZH-CN for Simplified Chinese, KO for Korean. 3. Click Next on the welcome screen. 26 Chapter 3 Installation

Section	Page
Introduction	9
What's New in This Release	10
Multi-Level Administrator	10
Multi-Session – Role Assignment	11
Single Location Client Configuration	11
Blade Service Windows XP 64-bit	11
Blade Service PWS Workstation	11
USB Session Simplification	11
Reconnect All Button	11
Legal Banner	12
Window Position Enhancements (Easier Moves)	12
Global and Local Client Configuration Files	12
Ease of Multi-Display Deployment and Web Administrator Setup	13
User Resource Management Controls	14
Enhanced “Add New User” Searches	14
Key Features	14
Overview	15
How HP SAM Works	16
HP SAM Software Components	18
Remote Graphics Software (RGS)	18
Common Tasks	19
Setting up HP SAM	19
Setting up a User with a Dynamic Resource	20
Setting up a User with Static (Dedicated) Resources	21
Configuring a Monitor Layout for a User	22
Requirements	24
HP SAM Hardware and Software Requirements	24
HP SAM Web and SQL Server Requirements	24
HP SAM Web Server Hardware Requirements	24
HP SAM Web Server Software Requirements	24
HP SAM SQL Database Server Hardware Requirements	26
HP SAM SQL Database Server Software Requirements	30
HP SAM Registration Service Requirements	31
Access Device Requirements	31
Thin Client	31
Mobile Thin Client	32
Desktop or Notebook PC	32
Blade Workstation Clients	32
Personal Workstation Clients	32
Other requirements	33
Create a Service Account	33
Obtain Administrative Rights	33
Change the Firewall	33
Active Directory	33
Installation	34
Install the HP SAM Web Server and SQL Software	34
Grant Users HP SAM Administrator Access	36
Configure HP SAM System Settings	36
Install and Validate the HP SAM Registration Service Software	36
Install the HP SAM Registration Service	36
Create the HP SAM Registration Service Configuration File	37
[WebServerList]	38
[RolesList]	38
Start/Restart the HP SAM Registration Service	38
Test the HP SAM Registration Service	39
Install and Validate the HP SAM Client Software	39
Internet Explorer-Based Client	40
Windows XPe-Based Client	40
Customization Steps	41
Windows CE 5.0-Based Client	41
Customization Steps	41
HP Blade Workstation Client Series	42
Customization Steps	42
Configuration Settings	42
Options	42
Smart Card Settings	45
User Interface Customization Settings	45
Policy Entries	46
Deploy the HP SAM Registration Service to All HP SAM Computing Resources	49
Deploy HP SAM Client Software to All HP SAM Access Devices	49
Administration	51
Log In	51
General Navigation and User Interface Design	51
Display More (or Fewer) Items Per Page	51
Move Columns	51
Sort Result List	51
Select More Than One Item	51
Managing the HP SAM Administrator Access List	52
Add Individual Users to the HP SAM Administrator Group	52
Add Security Groups or Organizational Units to the HP SAM Administrator Group	52
Remove Users From the HP SAM Administrator Group	53
HP SAM Administrator Console Tabs	54
Home Tab	54
Users and Roles Tab	54
Manage Resource Roles	54
Manage Asset Groups	55
Manage Administrative Permissions	55
Manage Users	56
Operation	56
To Assign Attributes	56
To Assign Resources	57
To Assign Resources Manually	57
To Assign Resources Automatically from Template User	58
To Assign Resources Automatically from Role	59
To Assign and Configure a Monitor Layout for the User	59
To Change the Monitor Layout Configuration for the User	60
To Delete a Monitor Layout ID for the User	60
To Delete a User	60
Add New Users	60
To Grant Access to Individual Users	60
To Grant Access to Security Groups or Organization Units	61
Resources tab	61
Manage Resources	61
Auto Refresh Feature	62
View Details	62
Operations	62
Operations	62
Customize View	63
Manage Access Devices	63
To Add an Access Device Manually	63
To Change an Access Device	64
To Delete an Access Device	64
Manage Monitor Layout	64
To Create a Monitor Layout	64
To Modify a Monitor Layout	64
To Delete a Monitor Layout	64
Manage Data Centers	64
To Create a Data Center	65
To Change a Data Center	65
To Add Enclosures into a Data Center	65
To Delete Enclosures from a Data Center	65
To Delete a Data Center	65
Policies Tab	65
Create or Update a Policy	67
View Effective Policy	67
System Settings Tab	68
General	68
Web client	69
Active Directory	70
Synchronization Scheduler	71
Log Maintenance Scheduler	71
Licensing	72
Reports Tab	72
Resource Capacity Consumption Report	72
Filters	72
Display Options	72
Output Report	73
Resource Capacity Consumption Trend Report	73
Filters	73
Display Options	73
Output Report	74
Resource Utilization Report	74
Filters	74
Display Options	74
Output Report	75
Log Tab	75
Setting Up Smart Card Login on the Access Device	75
Firewall Rules	77
Web Server	77
Clients	77
Blade	77
SQL Server	78
Frequently Asked Questions	79
Registration Service Error Codes	82
Glossary	85

Match case Limit results 1 per page

Installation

For new setup, the recommended order of installation is:

●

Install the HP SAM Web Server and SQL Software

on page

●

Install and Validate the HP SAM Registration Service Software

on page

●

Install and Validate the HP SAM Client Software

on page

●

Deploy the HP SAM Registration Service to All HP SAM Computing Resources

on page

●

Deploy HP SAM Client Software to All HP SAM Access Devices

on page

Install the HP SAM Web Server and SQL Software

The installation package installs the HP SAM server application and/or HP SAM database (HP SAM-xx

##.MSI where xx is the language code, and ## is the version of the software you want to install. Language

codes include: EN for English, JP for Japanese, FR for French, DE for German, KO for Korean, ZH-CN

for Simplified Chinese). You may install either the Web server, the SQL database, or both. The language

selected is meant for the installation wizard only. Once the application is installed, the Web application

detects the browser language, and the user interface is shown in that same language, if the application

supports that language. If it does not, the user interface is in English.

NOTE:

HP SAM can have one or more HP SAM Web servers. All HP SAM Web servers contain the

same feature set. You can set up HP SAM such that the servers load-balance each other and act as

failover servers. Additionally, each server can independently run an automated task, such as

synchronizing the computing resources or deleting HP SAM system log data from the HP SAM database.

See

Administration

on page

for more details on these scheduled events.

If you attempt to install the HP SAM Web Administration Package on a MS SQL Server that has collation

of the SQL Server set to case-sensitive, the installation will fail.

To install HP SAM Web server and SQL software:

Run the

HP SAM-xx ##.MSI

install file (where ## is the software version number). Replace

with

for English,

for Japanese,

for French,

for German,

ZH-CN

for Simplified Chinese,

for Korean.

Click

on the welcome screen.

Chapter 3

Installation