HP Brio ba410 hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 - Page 120

Hard disk damaged by shock AST., Bad low-level format BST.

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Appendix A e-Diagtools Error Codes 9640h - 966Ch :Hard Disk Error Codes Code 9665h Explanation No bootable partition (BST). 9666h 9667h 9669h Bad cable detected (BST). Bad cable detected (AST). Password protected hard disk (BST). 966Ah 966Bh 966Ch Hard disk damaged by shock (BST). Hard disk damaged by shock (AST). Bad low-level format (BST). Details/Parts to check Hard disk error. Logical information held on the disk appears to be incorrect. This does not necessarily mean that a hardware error has been detected. This error will appear if you are using a boot utility or non-standard OS boot loader. Run the Advanced Tests on this hard disk drive to fully test the media. If no error occurs and you experience problems during boot or while accessing files, it is likely that there is a logical problem on the disk. Reformat the disk and reinstall the operating system and applications. Check that the IDE cable is connected correctly. Check that the IDE cable is connected correctly. Hard disk error. The hard disk drive is password protected. The test cannot be run. To test the hard disk drive, remove the password protection. Hard disk error. The hard disk drive needs replacement. Hard disk error. The hard disk drive needs replacement. Hard disk error. Low level formatting (from SCSI utilities) has not been completed. The hard disk is unusable. Run the SCSI utilities from the SCSI boot menu and reformat the HDD. Wait for completion. Do not interrupt. Do not turn off your computer. It may last several hours depending on your PC and the hard disk size. When low level formatting is finished, create the partition(s), format the HDD and install OS and applications. English 107

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English
107
Appendix A
e-Diagtools Error Codes
9640h – 966Ch
:Hard Disk Error Codes
9665h
No bootable partition (BST).
Hard disk error. Logical information held on the disk
appears to be incorrect. This does not necessarily mean
that a hardware error has been detected. This error will
appear if you are using a boot utility or non-standard OS
boot loader.
Run the Advanced Tests on this hard disk drive to fully
test the media. If no error occurs and you experience
problems during boot or while accessing files, it is likely
that there is a logical problem on the disk. Reformat the
disk and reinstall the operating system and applications.
9666h
Bad cable detected (BST).
Check that the IDE cable is connected correctly.
9667h
Bad cable detected (AST).
Check that the IDE cable is connected correctly.
9669h
Password protected hard disk (BST).
Hard disk error. The hard disk drive is password
protected. The test cannot be run.
To test the hard disk drive, remove the password
protection.
966Ah
Hard disk damaged by shock (BST).
Hard disk error. The hard disk drive needs replacement.
966Bh
Hard disk damaged by shock (AST).
Hard disk error. The hard disk drive needs replacement.
966Ch
Bad low-level format (BST).
Hard disk error. Low level formatting (from SCSI utilities)
has not been completed. The hard disk is unusable. Run
the SCSI utilities from the SCSI boot menu and re-
format the HDD. Wait for completion. Do not interrupt.
Do not turn off your computer. It may last several hours
depending on your PC and the hard disk size.
When low level formatting is finished, create the
partition(s), format the HDD and install OS and
applications.
Code
Explanation
Details/Parts to check