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“e-Diagtools for Windows” Commands, Support Ticket

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8 e-Diagtools for Windows "e-Diagtools for Windows" Commands "e-Diagtools for Windows" Commands This section describes the e-Diagtools for Windows commands available on the Command Bar. Support Ticket The Support Ticket command opens a drop-down menu with options to view the latest Support Ticket, send the Support Ticket to the service provider's support address via e-mail, or to generate a new Support Ticket and update the stored Support Ticket data. The Comments option permits a user to create or update text in dedicated comment fields, which supplement the information provided by the Support Ticket. This can be useful where notes or special explanations are required. The Support ticket can also be printed or saved to a file. 50 English

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8
e-Diagtools for Windows
“e-Diagtools for Windows” Commands
50
English
“e-Diagtools for Windows” Commands
This section describes the e-Diagtools for Windows commands
available on the Command Bar.
Support Ticket
The
Support Ticket
command opens a drop-down menu with options to
view the latest Support Ticket, send the Support Ticket to the service
provider’s support address via e-mail, or to generate a new Support
Ticket and update the stored Support Ticket data.
The
Comments
option permits a user to create or update text in
dedicated comment fields, which supplement the information provided
by the Support Ticket. This can be useful where notes or special
explanations are required.
The Support ticket can also be printed or saved to a file.