HP C3982A User Manual - Page 78

Problem Solving

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5 Problem Solving Overview This Chapter helps you troubleshoot printer problems in the following areas: • Clearing paper jams Tray 2 paper feed area Toner cartridge area Output areas Removing torn pieces of paper • Solving print quality problems Print quality checklist Image defect examples • Troubleshooting checklist Error messages General printing problems Infrared printing problems Macintosh problems PostScript errors Page 5-2 Page 5-3 Page 5-4 Page 5-5 Page 5-6 Page 5-7 Page 5-7 Page 5-7 Page 5-10 Page 5-12 Page 5-15 Page 5-17 Page 5-18 Page 5-21 EN Problem Solving 5-1

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5
Problem Solving
Overview
This Chapter helps you troubleshoot printer problems in the following
areas:
•
Clearing paper jams
Page 5-2
Tray 2 paper feed area
Page 5-3
Toner cartridge area
Page 5-4
Output areas
Page 5-5
Removing torn pieces of paper
Page 5-6
•
Solving print quality problems
Page 5-7
Print quality checklist
Page 5-7
Image defect examples
Page 5-7
•
Troubleshooting checklist
Page 5-10
Error messages
Page 5-12
General printing problems
Page 5-15
Infrared printing problems
Page 5-17
Macintosh problems
Page 5-18
PostScript errors
Page 5-21
EN
Problem Solving
5-1