HP C3982A User Manual - Page 98

Troubleshooting PostScript Errors

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Note Troubleshooting PostScript Errors The following situations are PostScript language specific and may occur when several printer languages are being used. To receive a printed or screen displayed message when PostScript errors occur (in a non-GX environment) open the Print Options dialog box and click the desired selection next to the PostScript Errors section. • The job prints in Courier (the printer's default typeface) instead of the typeface you requested. The requested typeface is not downloaded. A personality switch may have been performed to print a PCL job just before the PostScript printing job was received. Download the desired font and send the print job again. • A legal page prints with clipped margins. You may need to print your job at 300 dots per inch, reduce the complexity of the page, or install more memory. • A PostScript error page prints. Make sure the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. 5 Problem Solving EN Problem Solving 5-21

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Troubleshooting PostScript Errors
The following situations are PostScript language specific and may occur
when several printer languages are being used.
Note
To receive a printed or screen displayed message when PostScript errors
occur (in a non-GX environment) open the
Print Options
dialog box
and click the desired selection next to the
PostScript Errors
section.
•
The job prints in Courier (the printer’s default typeface) instead of the
typeface you requested.
The requested typeface is not downloaded. A personality switch may
have been performed to print a PCL job just before the PostScript
printing job was received. Download the desired font and send the print
job again.
•
A legal page prints with clipped margins.
You may need to print your job at 300 dots per inch, reduce the
complexity of the page, or install more memory.
•
A PostScript error page prints.
Make sure the print job is a PostScript job. Check to see whether the
software application expected a setup or PostScript header file to be sent
to the printer.
5
Problem Solving
EN
Problem Solving
5-21