HP C3982A User Manual - Page 96

Solving Macintosh Printing Errors

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Solving Macintosh Printing Errors • A print job was not sent to your desired printer. Another printer with the same or similar name may have received your print job. Rename the printer using the HP LaserJet Utility (see page 5-20), making sure that all devices have unique names. • You cannot use the computer while the printer is printing. (This is a non-GX-environment.) Turn Background Printing on in the Chooser. Status messages will now be redirected to the Print Monitor allowing you to continue working while the printer is printing. • An encapsulated PostScript (EPS) file does not print with the correct fonts. This problem occurs with some software applications. Try downloading the fonts contained in the EPS file to the printer before printing. • Your document is not printing with New York, Geneva, or Monaco. (This is a non-GX-environment.) Select Options in the Page Setup dialog box to deselect substituted fonts. 5 Problem Solving EN Problem Solving 5-19

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Solving Macintosh Printing Errors
•
A print job was not sent to your desired printer.
Another printer with the same or similar name may have received your
print job. Rename the printer using the HP LaserJet Utility (see
page 5-20), making sure that all devices have unique names.
•
You cannot use the computer while the printer is printing. (This is a
non-GX-environment.)
Turn
Background Printing
on in the Chooser. Status messages will
now be redirected to the Print Monitor allowing you to continue
working while the printer is printing.
•
An encapsulated PostScript (EPS) file does not print with the correct
fonts.
This problem occurs with some software applications. Try downloading
the fonts contained in the EPS file to the printer before printing.
•
Your document is not printing with New York, Geneva, or Monaco.
(This is a non-GX-environment.)
Select
Options
in the
Page Setup
dialog box to deselect substituted
fonts.
5
Problem Solving
EN
Problem Solving
5-19