HP CP4005n HP Color LaserJet CP4005 - User Guide - Page 213
Envelope printing error, Output quality, Table 8-7
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Envelope printing error Table 8-7 Envelopes jam or will not feed in the printer Cause and solution Cause Solution Envelopes are loaded in an unsupported tray. Only Tray 1 can Load envelopes into Tray 1. feed envelopes. Envelopes are curled or damaged. Try using different envelopes. Store envelopes in a controlled environment. Envelopes are sealing because the moisture content is too high. Try using different envelopes. Store envelopes in a controlled environment. Envelope orientation is incorrect. Verify that the envelope is loaded correctly. See Configuring input trays. This printer does not support the envelopes being used. See Supported media weights and sizes. Tray 1 is configured for a size other than envelopes. Configure Tray 1 size for envelopes. Output quality Table 8-8 Output is curled or wrinkled Cause and solution Cause Solution Media does not meet the specifications for this printer. Use only media that meets the HP media specifications for this printer. See Supported media weights and sizes. Media is damaged or in poor condition. Remove media from the input tray and load media that is in good condition. Printer is operating in an excessively humid environment. Verify that the printing environment is within humidity specifications. See Printer specifications. You are printing large, solid-filled areas. Large, solid-filled areas can cause excessive curl. Try using a different pattern. Media used was not stored correctly and might have absorbed Remove media and replace it with media from a fresh, moisture. unopened package. Media has poorly cut edges. Remove media, flex it, rotate it 180 degrees or turn it over, and then reload it into the input tray. Do not fan media. If the problem persists, replace the media. The specific media type was not configured for the tray or selected in the software. Configure the software for the media (see the software documentation). Configure the tray for the media, see Configuring input trays. ENWW Media-handling problems 197