HP CP4005n HP Color LaserJet CP4005 - User Guide - Page 216
Printer not receiving data, Printer selection, Table 8-12
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Table 8-11 Printer is on, but nothing prints (continued) Cause and solution Cause Solution The computer port is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer has not been correctly named for the network or for Use the appropriate utility to name the printer on the network. a Macintosh computer. Printer not receiving data Table 8-12 Printer is on, but is not receiving data Cause and solution Cause Solution The printer's Ready indicator light is not lit. Press Stop to return the printer to the Ready state. The top cover is not closed properly. Close the top cover firmly. A printer message other than Ready appears on the printer See Control panel messages. control panel. The interface cable is not correct for this configuration. Select the correct interface cable for your configuration. See HP Jetdirect print servers, or USB configuration. The interface cable is not securely connected to both the printer and the computer. Disconnect and reconnect the interface cable. For Jetdirect network connections, verify that the Link LED is on. The Link LED indicates that a proper network connection is established. The printer is not configured correctly. See Changing printer control panel configuration settings for configuration information. The interface configurations on the printer's configuration page Configure the printer to match the computer configuration. do not match the configurations on the host computer. The computer is not working properly. Try using an application that you know works properly to check the computer, or, in MS-DOS, type Dir>Prn at the DOS prompt. The computer port that the printer is connected to is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer has not been correctly named for the network or Use the appropriate utility to name the printer on the network. Macintosh computer. Printer selection Table 8-13 Unable to select the printer from the computer Cause and solution Cause Solution If you are using a switch box, the printer might not be selected Select the correct printer through the switch box. for the computer. The printer's Ready indicator light is not lit. Press Stop to return the printer to the Ready state. A printer message other than Ready appears on the printer See Control panel messages. control panel. 200 Chapter 8 Problem solving ENWW