HP LH4r HP Netserver LP 2000r (1.13, 1.26 & 1.40 GHz) User Guide - Page 118

Keyboard or Mouse Does Not Work, CD-ROM Drive Does Not Work, SCSI Device Does Not Work

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Chapter 12 Troubleshooting Keyboard or Mouse Does Not Work 1. Verify the keyboard and mouse are connected to the correct connectors. Refer to the I/O panel label on the rear panel of the Netserver. 2. Verify the mouse is correctly defined in the control options of your NOS. 3. Clean the mouse ball and rollers using a lint-free cloth. CD-ROM Drive Does Not Work 1. Verify a CD is inserted in the drive. 2. Verify the power and data cables are correctly connected to the device. 3. Verify the CD-ROM is configured correctly in the menu located under the Security menu in the Setup Utility. 4. If you intend to boot from the CD, ensure the option is enabled in the Setup Utility. 5. For further information, refer to your CD-ROM documentation. SCSI Device Does Not Work If error messages display on the monitor indicating a failure of a SCSI hard disk or tape backup device, perform these checks: 1. Verify the power cable is securely connected to the drive, and the flat cable is securely connected to the drive and to the SCSI connector on the system board. 2. Verify all SCSI devices have unique IDs. 3. Ensure your SCSI device is not terminated. 4. Ensure connector pins are not displaced or distorted. 112

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Chapter 12
Troubleshooting
112
Keyboard or Mouse Does Not Work
1. Verify the keyboard and mouse are connected to the correct connectors.
Refer to the I/O panel label on the rear panel of the Netserver.
2. Verify the mouse is correctly defined in the control options of your NOS.
3. Clean the mouse ball and rollers using a lint-free cloth.
CD-ROM Drive Does Not Work
1. Verify a CD is inserted in the drive.
2. Verify the power and data cables are correctly connected to the device.
3. Verify the CD-ROM is configured correctly in the menu located under the
Security menu in the Setup Utility.
4. If you intend to boot from the CD, ensure the option is enabled in the Setup
Utility.
5. For further information, refer to your CD-ROM documentation.
SCSI Device Does Not Work
If error messages display on the monitor indicating a failure of a SCSI hard disk or
tape backup device, perform these checks:
1. Verify the power cable is securely connected to the drive, and the flat cable is
securely connected to the drive and to the SCSI connector on the system
board.
2. Verify all SCSI devices have unique IDs.
3. Ensure your SCSI device is not terminated.
4. Ensure connector pins are not displaced or distorted.