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HP LH4r HP Netserver LP 2000r (1.13, 1.26 & 1.40 GHz) User Guide - Page 120

Problems Running the Setup Utility, Setup BIOS Utility in Configuring the HP Netserver.

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Chapter 12 Troubleshooting Figure 12-3. Battery on System Board 7. Insert the new battery with the positive sign (+) facing up. Push the battery down into the socket. The battery should snap into place. Ensure the spring latch holds the battery firmly. 8. Replace the PCI card cage, processor cooling fan, and cover. 9. Power on the Netserver. 10. Press to run the Setup Utility and reset the CMOS settings. Refer to "Setup (BIOS) Utility" in Chapter 10, "Configuring the HP Netserver." Problems Running the Setup Utility If you cannot run the Setup Utility, the HP Netserver's configuration in CMOS memory may have become corrupt. The only way to recover from a corrupted configuration is to clear it. Refer to "Clearing the CMOS Configuration," earlier in this chapter. 114

Section	Page
1 Controls, Ports, and Indicators	7
Introduction	7
Front Panel	7
Rear Panel	10
Applying Power to the HP Netserver	12
Powering-Up the HP Netserver	12
Powering-Down the HP Netserver	12
Connecting AC Power to Multiple-Server Configurations	13
Sleep States (ACPI)	13
2 Opening and Closing the HP Netserver	15
Introduction	15
Removing the Front Bezel	15
Replacing the Front Bezel	16
Removing the Top Cover	16
Replacing the Top Cover	17
Removing the Rear Chassis Blower/Bracket and Air Flow Guide	19
Replacing the Rear Chassis Blower/Bracket and Air Flow Guide	20
Removing the PCI Card Cage	20
Replacing the PCI Card Cage	21
3 Installing Mass Storage Devices	23
Introduction	23
Tools Required	23
Mass Storage Guidelines	23
Boot Priority	25
Hardware Mirroring	26
Installing Hot Swap Hard Drives	27
Removing Hot Swap Hard Drives	30
Duplexing SCSI Hard Disk Drives	32
Duplexing Using Internal SCSI Channels	33
Duplexing with a SCSI Host Bus Adapter Card	34
4 Installing Additional Memory	37
Introduction	37
Tools Required	37
Memory Installation Guidelines	38
Installing Additional DIMMs	38
Removing DIMMs	42
5 Installing Additional Boards	45
Introduction	45
Tested PCI Boards	45
Tools Required	45
Accessory Board Installation Guidelines	46
IRQ Settings	46
Boot Priority	46
Installing a Disk Array Controller Board	46
Remote Control Card	47
Installing an Accessory Board	48
Removing an Accessory Board	53
6 Installing an Additional Processor	55
Introduction	55
Tools Required	55
Processor Configuration Guidelines	55
Installing a Second Processor	56
Installing the Heatsink	61
Firmware and Software Changes	63
Upgrading the Firmware	63
Reinstalling the NOS	63
Removing a Processor and Heatsink	64
7 Rack Mounting the HP Netserver(4-Post)	67
Introduction	67
Tools Required	68
HP Netserver Rack Mount Parts List	69
Rack Configuration Tools	69
Safety Precautions	70
Marking Rack Columns	71
Installing Slides in the Rack	72
Removing Slides from the Rack	73
Mounting the HP Netserver on the Slides	74
Attaching the Front Bezel	76
Cabling Rack Components	77
Attaching the Cable Management Arm	78
8 Rack Mounting the HP Netserver(2-Post)	81
Introduction	81
Tools Required	83
HP Netserver Rack Mount Parts List	83
Rack Configuration Tools	83
Safety Precautions	84
Marking the Columns	85
Preparing the HP Netserver	86
Mounting the HP Netserver in the Rack	88
Attaching the Front Bezel	91
Cabling Rack Components	91
9 Connecting the Monitor, Keyboard, Mouse, and Power Supplies	93
Introduction	93
Connecting the Monitor, Keyboard and Mouse	93
Installing a Power Supply Module	94
Removing a Power Supply Module	97
Connecting the Uninterruptible Power Supply	98
10 Configuring the HP Netserver	99
Introduction	99
HP Netserver Navigator CDROM	99
Contents of the HP Netserver Navigator CD-ROM	100
Obtaining HP Netserver Navigator Release History	100
HP Management Solutions	101
DiagTools	102
Setup (BIOS) Utility	102
Accessing the Setup Utility	103
Menu Bar	103
Using the Setup Screens	104
Changing the System Date and Time	104
Setting the HP Netserver's Power-On Passwords	105
SCSI Configuration Utility	107
11 HP Netserver Online Documentation CD-ROM	109
Overview	109
Using the Online Documentation CD	109
12 Troubleshooting	111
Introduction	111
Tools Required	111
Common Installation Problems	112
Troubleshooting Sequence	112
Netserver Will Not Power On	113
Problems after Netserver is Powered On	113
Clearing the CMOS Configuration	114
Resetting a Lost Password	116
Hardware Problems	117
Monitor Does Not Work	117
Keyboard or Mouse Does Not Work	118
CD-ROM Drive Does Not Work	118
SCSI Device Does Not Work	118
Replacing a Battery	119
Problems Running the Setup Utility	120
13 Alternative Rack Mounting (4-Post)	121
Introduction	121
Tools Required	123
HP Netserver Rack Mount Parts List	123
Rack Configuration Tools	123
Safety Precautions	124
Marking the Columns	125
Installing the Slides in the Rack	126
Mounting the HP Netserver on the Slides	129
Attaching the Front Bezel	131
Cabling Rack Components	132
Attaching the Cable Management Arm	133
A Specifications	135
Introduction	135
Requirements	135
System Board Layout	138