HP LaserJet 8000 HP Digital Sender Module - Administrator's Guide - Page 34

Checking the address book database, The Windows NT/Windows 2000 PC running the HP Digital

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Note Checking the address book database At any time, you can check the ABM database to correct problems and inconsistencies in the information. Perform the database check for the following reasons: q The HP Digital Sender Module seems to be performing slowly for no apparent reason. q The Windows NT/Windows 2000 PC running the HP Digital Sender Module software was inadvertently turned off during a critical operation (for example importing addresses). q You detect inconsistencies between address books and distribution lists q You are instructed to do so by troubleshooting steps. Notes about the procedure: q Restart the Windows NT/Windows 2000 PC and then check the Administrator activity log in the ABM for results. If the check fails, the address book database is corrupt. Try resetting the address book by deleting the database files and restarting the Windows NT/Windows 2000 PC. If neither of these actions resolves the problem, contact your HP-authorized dealer. 32 Chapter 3 - Troubleshooting EN

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32
Chapter
3 - Troubleshooting
EN
Checking the address book database
At any time, you can check the ABM database to correct problems
and inconsistencies in the information.
Perform the database check for the following reasons:
●
The HP Digital Sender Module seems to be performing slowly for
no apparent reason.
●
The Windows NT/Windows 2000 PC running the HP Digital
Sender Module software was inadvertently turned off during a
critical operation (for example importing addresses).
●
You detect inconsistencies between address books and
distribution lists
●
You are instructed to do so by troubleshooting steps.
Notes about the procedure:
●
Restart the Windows NT/Windows 2000 PC and then check the
Administrator activity log in the ABM for results.
Note
If the check fails, the address book database is corrupt. Try resetting
the address book by deleting the database files and restarting the
Windows NT/Windows 2000 PC. If neither of these actions resolves
the problem, contact your HP-authorized dealer.