HP LaserJet 8000 HP Digital Sender Module - Administrator's Guide - Page 38

HP Digital Sender Module 2.0, Internal Error, IMSP Server, 300 through

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Event log messages (continued) Message Description Action HP Digital Sender Module 2.0 - Internal Error IMSP Server,300 through IMSP Server,304 The network link to the address book is missing. This indicates a possible problem with the network connection. q Make sure all cabling is securely connected. q Restart the HP Digital Sender Module software using the Services icon found in the Control Panel program group on the PC. q If the problem persists, note the code and contact your HP-authorized dealer. HP Digital Sender Module 2.0 Address book hard drive (PC) q Restart the HP Digital - Internal Error problem, HP JetSend problem, Sender Module software IMSP Server,400 through or other internal problem. using the Services icon IMSP Server,403 found in the Control Panel program group on the PC. q If the problem persists, note the code and contact your HP-authorized dealer. HP Digital Sender Module 2.0 An internal problem accessing q Restart the HP Digital - Address Book Error address books has occurred. Sender Module software. q Perform a database check by shutting down and restarting the HP Digital Sender Module software. q Reset address books. 36 Chapter 3 - Troubleshooting EN

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36
Chapter
3 - Troubleshooting
EN
HP Digital Sender Module 2.0
- Internal Error
IMSP Server,300 through
IMSP Server,304
The network link to the
address book is missing. This
indicates a possible problem
with the network connection.
●
Make sure all cabling is
securely connected.
●
Restart the HP Digital
Sender Module software
using the Services icon
found in the Control Panel
program group on the PC.
●
If the problem persists,
note the code and contact
your HP-authorized dealer.
HP Digital Sender Module 2.0
- Internal Error
IMSP Server,400 through
IMSP Server,403
Address book hard drive (PC)
problem, HP
JetSend problem,
or other internal problem.
●
Restart the HP Digital
Sender Module software
using the Services icon
found in the Control Panel
program group on the PC.
●
If the problem persists,
note the code and contact
your HP-authorized dealer.
HP Digital Sender Module 2.0
- Address Book Error
An internal problem accessing
address books has occurred.
●
Restart the HP Digital
Sender Module software.
●
Perform a database check
by shutting down and
restarting the HP Digital
Sender Module software.
●
Reset address books.
Event log messages (continued)
Message
Description
Action