HP M1522nf HP LaserJet M1522 MFP Series User Guide - Page 175
Restore the factory-set defaults - laserjet does not scan
UPC - 883585238880
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Step number 6 7 8 Verification step Possible problems Solutions Does the product receive a fax? Use another fax machine to send a fax to the product, if available. Too many telephone devices are plugged in, Make sure that the HP LaserJet M1522 MFP or telephone devices are not connected in the is the only device on the telephone line and correct order. try again to receive the fax. The product fax settings are set incorrectly. Review and reset the product fax settings. See Change fax settings on page 101 Does the product print from the computer? Use a word-processing program to send a print job to the product. Software is not installed correctly or an error occurred during software installation. Uninstall and then reinstall the product software. Verify that you are using the correct installation procedure and the correct port setting. The cable is not connected correctly. Reconnect the cable. An incorrect driver is selected. Select the proper driver. There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the product software. Verify that you are using the correct installation procedure and the correct port setting. Does the product scan to the computer? Initiate a scan from the basic desktop software at your computer. The cable is not connected correctly. Software is not installed correctly or an error occurred during software installation. Reconnect the cable. Uninstall and then reinstall the product software. Verify that you are using the correct installation procedure and the correct port setting. If the error persists, turn off the product and then turn on the product. Restore the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name, phone number, speed dials, and any stored faxes in the product memory. CAUTION: This procedure also clears all fax numbers and names that are associated with one-touch keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the product. 1. On the product control panel, press Setup ( ). 2. Use the arrows buttons to select Service, and then press OK. 3. Use the arrows buttons to select Restore defaults, and then press OK. The product automatically restarts. ENWW Restore the factory-set defaults 163