HP Pro 3330 HP Pro 3330 Microtower PC, HP Pro 3330 Small Form Factor PC, and H - Page 158

Table C-2, Activity, Beeps, Possible Cause, Recommended Action

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Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 7 seven times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System board failure (ROM detected failure prior to video). Replace the system board. Red Power LED flashes eight 8 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Invalid ROM based on bad checksum. 1. Reflash the system ROM with the latest BIOS image. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Replace the system board. Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System powers on but is unable to boot. 1. Check that the voltage selector, located on the rear of the power supply (some models), is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Unplug the AC power cord from the computer, wait 30 seconds, then plug the power cord back in to the computer. 3. Replace the system board. 4. Replace the processor. Red Power LED flashes ten 10 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Bad option card. 1. Check each option card by removing the card (one at a time if multiple cards), then power on the system to see if fault goes away. 2. Once a bad card is identified, remove and replace the bad option card. 3. Replace the system board. 148 Appendix C POST Error Messages

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Table C-2
Diagnostic Front Panel LEDs and Audible Codes (continued)
Activity
Beeps
Possible Cause
Recommended Action
Red Power LED flashes
seven times, once every
second, followed by a two
second pause. Beeps stop
after fifth iteration but LEDs
continue until problem is
solved.
7
System board failure
(ROM detected failure
prior to video).
Replace the system board.
Red Power LED flashes eight
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
8
Invalid ROM based on
bad checksum.
1.
Reflash the system ROM with the latest
BIOS image. See the “Boot Block
Emergency Recovery Mode” section of the
Desktop Management Guide
for more
information.
2.
Replace the system board.
Red Power LED flashes nine
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
9
System powers on but is
unable to boot.
1.
Check that the voltage selector, located on
the rear of the power supply (some
models), is set to the appropriate voltage.
Proper voltage setting depends on your
region.
2.
Unplug the AC power cord from the
computer, wait 30 seconds, then plug the
power cord back in to the computer.
3.
Replace the system board.
4.
Replace the processor.
Red Power LED flashes ten
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
10
Bad option card.
1.
Check each option card by removing the
card (one at a time if multiple cards), then
power on the system to see if fault goes
away.
2.
Once a bad card is identified, remove and
replace the bad option card.
3.
Replace the system board.
148
Appendix C
POST Error Messages