HP Z558 HP Digital Entertainment Center - User's Guide - Page 148

Problems and Solutions Audio Find the description that most closely matches your audio problem and try the corresponding solution. Problem I don't have sound from my speakers. I have low volume sound from my speakers. The HP Digital Entertainment Center doesn't make any sound. Surround sound isn't working. Solution ■ Verify sound cable connections. ■ Check volume and mute settings. See"Adjusting the Volume" on page 131. ■ Reconfigure the software for surround sound. See "Configuring Audio Output" on page 132. ■ Reinstall the sound card drivers by using Application Recovery. See the Warranty and Support Guide that came with your HP Digital Entertainment Center. ■ Use active, powered speakers, or speakers with an amplifier. ■ Check volume and mute settings. See"Adjusting the Volume" on page 131. ■ Some programs may result in low volume, even when the volume knob within the program is turned to the maximum position. If this is the case, double-click the Volume icon on the taskbar and increase volume. ■ Check that the AV Receiver or powered speakers are turned on and are set to the proper input. ■ Increase the volume on the remote control. ■ Press the Mute button on the keyboard or on the remote control to see if the Mute feature is turned on. ■ Use the keyboard controls to increase the volume. ■ Click the Volume icon on the Windows taskbar. Increase the volume, and make sure the Mute box is not checked. ■ Double-click the Volume icon on the Windows taskbar. The Play Control window opens. Make sure none of the Mute check boxes are selected. Adjust the volume slide bars to increase volume. ■ If your speakers have a power button, check whether it is turned on and whether the power supply is connected to the power source. ■ Check the speaker connections. ■ Remove any connected headphones. See "Configuring Audio Output" on page 132. 142 HP Digital Entertainment Center