HP Z558 HP Digital Entertainment Center - User's Guide - Page 159

HP Customer Care, Online Guides, Application and System Recovery Programs

Page 159 highlights

HP Customer Care You can get help over the telephone from HP. When you call HP Customer Care, have your model number and serial number available. See the keyboard or the Warranty and Support Guide for the support telephone numbers. Online Guides You can find online guides and information for your HP Digital Entertainment Center. To view online manuals for your HP Digital Entertainment Center, go to the Support Web address that is listed in the Warranty and Support Guide that came with your HP Digital Entertainment Center, and then search for your product name and number. Online manuals are associated with specific HP Digital Entertainment Center model numbers. Some models may not have online manuals. Application and System Recovery Programs The HP Digital Entertainment Center uses the operating system and installed software programs during normal operation. If your HP Digital Entertainment Center works improperly or stops because of the software, you may be able to repair it by restarting the HP Digital Entertainment Center, using System Restore, or using other methods including the system recovery programs. Recovery discs (DVDs) are included with the HP Digital Entertainment Center System. You need recovery discs for some repairs that use the system recovery programs. For instructions on using recovery discs, repairing and recovering your software, and more information, refer to the Warranty and Support Guide that came with your HP Digital Entertainment Center. Problems with software programs may be caused by corruption or damage to an individual program (application or software driver) or to part of the operating system software. Troubleshooting Troubleshooting 153

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Troubleshooting
153
Troubleshooting
HP Customer Care
You can get help over the telephone from HP. When you
call HP Customer Care, have your model number and
serial number available.
See the keyboard or the
Warranty and Support Guide
for
the support telephone numbers.
Online Guides
You can find online guides and information for your
HP Digital Entertainment Center. To view online manuals
for your HP Digital Entertainment Center, go to the
Support Web address that is listed in the
Warranty and
Support Guide
that came with your HP Digital
Entertainment Center, and then search for your product
name and number.
Online manuals are associated with specific HP Digital
Entertainment Center model numbers. Some models may
not have online manuals.
Application and System Recovery Programs
The HP Digital Entertainment Center uses the operating
system and installed software programs during normal
operation. If your HP Digital Entertainment Center works
improperly or stops because of the software, you may be
able to repair it by restarting the HP Digital Entertainment
Center, using System Restore, or using other methods
including the system recovery programs.
Recovery discs (DVDs) are included with the HP Digital
Entertainment Center System. You need recovery discs for
some repairs that use the system recovery programs.
For instructions on using recovery discs, repairing and
recovering your software, and more information, refer to
the
Warranty and Support Guide
that came with your
HP Digital Entertainment Center.
Problems with software programs may be caused by
corruption or damage to an individual program
(application or software driver) or to part of the operating
system software.