HP Z558 HP Digital Entertainment Center - User's Guide - Page 152

Problem The HP Digital Entertainment Center (or part of it) doesn't seem to be working. n Using the On button to reset the HP Digital Entertainment Center is not recommended and should be used only as a last resort. Solution ■ When the HP Digital Entertainment Center is in standby mode (the On button power indicator light is solid amber). Press the Standby button on the keyboard or the Standby button on the remote control to turn on the unit. ■ Make sure the keyboard syncs with the HP Digital Entertainment Center. See "Syncing the Keyboard" on page 123. ■ Try restarting the HP Digital Entertainment Center as follows: a Click Start on the taskbar. b Click Turn Off Computer. c Click Restart. ■ If the HP Digital Entertainment Center shows no response to mouse or keyboard actions, reset the HP Digital Entertainment Center: a Press and hold the On button for more than four seconds until the HP Digital Entertainment Center turns off. b Wait a few seconds, and turn the HP Digital Entertainment Center back on. ■ A software program, software driver, or the operating system software may be corrupted, erased, or damaged. You can use Application Recovery or System Recovery to reinstall the software. Refer to the Warranty and Support Guide that came with your HP Digital Entertainment Center. ■ It's possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected HP Digital Entertainment Center startups, and the HP Digital Entertainment Center not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor between the power outlet and the HP Digital Entertainment Center power cord. 146 HP Digital Entertainment Center