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Husqvarna AUTOMOWER 415X Owner Manual - Page 36

Introduction - troubleshooting, 2 Fault messages - problem

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6 Troubleshooting 6.1 Introduction - troubleshooting In this chapter you can find information and help about faults and symptoms of the product. You can find more information and FAQ (Frequently Asked Questions) on www.husqvarna.com. 6.2 Fault messages The fault messages in the table below are shown in the display of the product. Speak to your Husqvarna representative if the same message shows frequently. Message Cause Action No loop signal The power supply or low-voltage cable is not connected. If the LED status indicator on the charging station is not lit, it shows that there is no power. Examine the power outlet connection and the residual-current device. Make sure that the low-voltage cable is connected to the charging station. The power supply or low-voltage cable is damaged or not connected. Replace the power supply or low-voltage cable. The boundary wire is not connected to the charging station. Check that the boundary wire connectors are fitted properly to the charging station. Replace connectors if damaged. Refer to To install the boundary wire on page 18. The boundary is wire broken. Do a check of the LED status indicator on the charging station. If it shows break in the boundary wire, replace the damaged section with a new loop wire and splice using an original coupler. ECO mode is activated and the product has attempted to start outside the charging station. Put the product in the charging station, start the product and close the hatch. The boundary wire is crossed on its way to and from an island. Check that the boundary wire is laid according to instructions, e.g. in the right direction around the island. Refer to To install the boundary wire on page 18. The pairing between the product and the charging station is lost. Put the product in the charging station and generate a new loop signal. Refer to To create a New loop signal on page 23. Disturbances from metal objects (fences, re- Try to move the boundary wire and/or make inforcement steel) or buried cables close by. islands in the work area to increase the signal strength. Connection NOT changed Failed to change loop signal. Try to create a New loop signal several times. Refer to To create a New loop signal on page 23. If the problem stays speak to your authorized service technician. 36 - Troubleshooting 1650 - 005 - 17.03.2022

Section	Page
Contents	2
Introduction	3
Introduction	3
Support	3
Product description	3
Mowing technique	3
Find the charging station	3
Automower® Connect	3
Automower® Intellegent Mapping (AIM)	3
Product overview	4
Symbols on the product	5
Symbols on the display	5
Symbols on the battery	6
General manual instructions	6
Menu structure overview - 1	7
Menu structure overview - 2	8
Display	9
Keypad	9
Safety	10
Safety definitions	10
General safety instructions	10
Safety instructions for installation	11
Safety instructions for operation	11
Safety instructions for maintenance	11
Battery safety	11
How to lift and move the product	12
Installation	13
Introduction - Installation	13
Main components for installation	13
General preparations	13
Before the installation of the wires	13
To examine where to put the charging station	13
To examine where to put the power supply	14
To examine where to put the boundary wire	14
To put the boundary wire in a slope	15
Passages	16
To make an island	16
To make a secondary area	16
To examine where to put the guide wire	17
Work area examples	17
Installation of the product	17
Installation tools	17
To install the charging station	18
To install the boundary wire	18
To install the guide wire	18
To put the wire into position with stakes	19
To bury the boundary wire or the guide wire	19
To extend the boundary wire or the guide wire	19
After the installation of the product	20
To do a visual check of the charging station	20
To do the basic settings	20
Product settings	20
Automower® Connect app	20
To install the Automower® Connect app	20
To pair Automower® Connect and the product	21
Automower® Intellegent Mapping (AIM)	21
Download firmware over the air FOTA (Firmware over the air)	21
Product settings with keypad and display	21
To get access to the menu in the display of the product	21
Menu structure	21
Schedule	21
To set the schedule	21
Make an estimate of the necessary operating time	22
To copy the schedule setting	22
To reset the schedule setting	22
Cutting height	22
Adjust the cutting height	22
To set the cutting height	22
TargetHeight	22
To set the TargetHeight	22
Security level	23
To set the security level	23
To create a New loop signal	23
To change the PIN-code	23
To change the duration of the alarm	23
Messages	23
To read the messages	23
Weather timer	23
To set the Weather timer	24
To set the Weather timer frequency	24
Installation	24
GPS Assisted Navigation, Lawn Coverage and Systematic Passage Mowing	24
To set the GPS Assisted Navigation	24
To set the Lawn Coverage function	25
To set the System Passage Mowing function	25
To do a test of the Lawn Coverage function	25
To measure the distance from the charging station	25
To disable or enable the Lawn Coverage function	25
To reset the Lawn Coverage settings	26
Methods for the product to find the charging station	26
To set how the product finds the charging station	26
To do a test of the guide wire	26
To do a test of the boundary wire	26
To change the signal range of the charging station	26
Corridor width	27
To set the corridor width	27
Reversing distance	27
To set the reversing distance	27
Drive Past Wire function	27
To set the Drive Past Wire function	27
Settings	27
ECO mode	27
To set the ECO mode	27
Spiral Cutting	28
To set the Spiral Cutting	28
To set the level of Spiral Cutting	28
General	28
To set the time & date	28
To set the language	28
To set the Country & Timezone	28
To set the unit format	28
To reset all user settings	28
Frost Guard	28
To set the Frost Guard	28
The About menu	29
Accessories	29
Information	29
Automower® Connect	29
To enable the GeoFence function	29
To set a new center point for the Geofence function	29
To set the GeoFence level of sensitivity	29
To avoid collisions with the Automower® house	29
Headlights Automower® 405X/415X	29
To set the schedule for the headlights	29
To set the Flashes when fault function	29
Operation	31
To use the ON/OFF button	31
To start the product	31
Operating modes - Start	31
Main area	31
Secondary area	31
Override schedule	31
Spot cutting	31
To park the product	31
Operating modes - Park	32
Park until further notice	32
Start again with next schedule	32
To stop the product	32
To set the product to OFF	32
To charge the battery	32
Maintenance	33
Introduction - maintenance	33
Clean the product	33
To clean the chassis and blade disc	33
To clean the wheels	34
To clean the body of the product	34
To clean the charging station	34
Replacement of the blades	34
To replace the blades	34
Battery	35
Winter service	35
Troubleshooting	36
Introduction - troubleshooting	36
Fault messages	36
Information and warning messages	41
Indicator lamp in the charging station	42
Symptoms	43
Find breaks in the loop wire	44
Transportation, storage and disposal	47
Transportation	47
Storage	47
Disposal	47
To remove the battery	47
Technical data	48
Automower® 405X/415X	48
Registered trademarks	50
Warranty	51

Match case Limit results 1 per page

6 Troubleshooting

6.1 Introduction - troubleshooting

In this chapter you can find information and help about faults and symptoms of the product. You can find more

information and FAQ (Frequently Asked Questions) on www.husqvarna.com.

6.2 Fault messages

The fault messages in the table below are shown in the display of the product. Speak to your Husqvarna

representative if the same message shows frequently.

Message

Cause

Action

No loop signal

The power supply or low-voltage cable is not

connected.

If the LED status indicator on the charging

station is not lit, it shows that there is no

power. Examine the power outlet connection

and the residual-current device. Make sure

that the low-voltage cable is connected to the

charging station.

The power supply or low-voltage cable is

damaged or not connected.

Replace the power supply or low-voltage ca-

ble.

The boundary wire is not connected to the

charging station.

Check that the boundary wire connectors

are fitted properly to the charging station.

Replace connectors if damaged. Refer to

install the boundary wire on page 18

The boundary is wire broken.

Do a check of the LED status indicator on

the charging station. If it shows break in the

boundary wire, replace the damaged section

with a new loop wire and splice using an

original coupler.

ECO mode

is activated and the product has

attempted to start outside the charging sta-

tion.

Put the product in the charging station, start

the product and close the hatch.

The boundary wire is crossed on its way to

and from an island.

Check that the boundary wire is laid accord-

ing to instructions, e.g. in the right direction

around the island. Refer to

To install the

boundary wire on page 18

The pairing between the product and the

charging station is lost.

Put the product in the charging station and

generate a new loop signal. Refer to

To cre-

ate a New loop signal on page 23

Disturbances from metal objects (fences, re-

inforcement steel) or buried cables close by.

Try to move the boundary wire and/or make

islands in the work area to increase the sig-

nal strength.

Connection NOT

changed

Failed to change loop signal.

Try to create a

New loop signal

several

times. Refer to

To create a New loop signal

on page 23

. If the problem stays speak to

your authorized service technician.

- Troubleshooting

1650 - 005 - 17.03.2022