IBM QS21 Service Guide - Page 107

firmware, messages

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Table 19. Other error messages (continued) Code Message Description E1003 Firmware image incomplete The firmware detected missing components and cannot continue execution. E1004 Unspecified Internal Firmware Error The firmware encountered an unexpected error condition. Action The boot watchdog automatically boots the system from the permanent flash side. The malfunctioning firmware image should be rejected as described in "Recovering the TEMP image from the PERM image" on page 59. Power down then reboot the blade. If the problem persists, contact your IBM service representative as the system board assembly may need replacement. The boot watchdog automatically boots the system from the permanent flash side. The malfunctioning firmware image should be rejected as described in "Recovering the TEMP image from the PERM image" on page 59. Power down then reboot the blade. If the problem persists, contact your IBM service representative as the system board assembly may need replacement. BMC firmware messages The following is a description of the BMC firmware messages that are sent to the Advanced Management Module. Use the Advanced Management Module Web interface to view them. No codes are associated with these messages. However, the status column indicates their severity. There are three levels of severity: Information Informational messages only. No action need be taken, but you should continue to monitor the item concerned. Warning A potentially serious error has occurred. The BMC has taken the action described in the Automatic action column on the Advanced Management Module but you may be required to take further action. See the appropriate sections of this chapter indicated in Table 20 on page 90 for further information Error A serious error has occurred. The blade server may have been powered off or rebooted. See the specific error for what action is required. Chapter 5. Diagnostics and troubleshooting 89

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Table
19.
Other
error
messages
(continued)
Code
Message
Description
Action
E1003
Firmware
image
incomplete
The
firmware
detected
missing
components
and
cannot
continue
execution.
The
boot
watchdog
automatically
boots
the
system
from
the
permanent
flash
side.
The
malfunctioning
firmware
image
should
be
rejected
as
described
in
“Recovering
the
TEMP
image
from
the
PERM
image”
on
page
59.
Power
down
then
reboot
the
blade.
If
the
problem
persists,
contact
your
IBM
service
representative
as
the
system
board
assembly
may
need
replacement.
E1004
Unspecified
Internal
Firmware
Error
The
firmware
encountered
an
unexpected
error
condition.
The
boot
watchdog
automatically
boots
the
system
from
the
permanent
flash
side.
The
malfunctioning
firmware
image
should
be
rejected
as
described
in
“Recovering
the
TEMP
image
from
the
PERM
image”
on
page
59.
Power
down
then
reboot
the
blade.
If
the
problem
persists,
contact
your
IBM
service
representative
as
the
system
board
assembly
may
need
replacement.
BMC
firmware
messages
The
following
is
a
description
of
the
BMC
firmware
messages
that
are
sent
to
the
Advanced
Management
Module.
Use
the
Advanced
Management
Module
Web
interface
to
view
them.
No
codes
are
associated
with
these
messages.
However,
the
status
column
indicates
their
severity.
There
are
three
levels
of
severity:
Information
Informational
messages
only.
No
action
need
be
taken,
but
you
should
continue
to
monitor
the
item
concerned.
Warning
A
potentially
serious
error
has
occurred.
The
BMC
has
taken
the
action
described
in
the
Automatic
action
column
on
the
Advanced
Management
Module
but
you
may
be
required
to
take
further
action.
See
the
appropriate
sections
of
this
chapter
indicated
in
Table
20
on
page
90
for
further
information
Error
A
serious
error
has
occurred.
The
blade
server
may
have
been
powered
off
or
rebooted.
See
the
specific
error
for
what
action
is
required.
Chapter
5.
Diagnostics
and
troubleshooting
89