IBM QS21 Service Guide - Page 109

Event, Severity, Message, Automatic, Action, required, Cell/B.E., Events

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Table 20. BMC firmware messages (continued) Event Severity Message Cell/B.E. processor 0 Temp above Shut-Off Temperature ( 95°C) Error Processor 1 (BE0 Temp) critical fault. Cell/B.E. processor 1 Temp above Shut-Off Temperature ( 95°C) Error Processor 2 (BE1 Temp) critical fault. Temp above Shut-Off Temperature (100°C) Error Processor 3 (SB1 Temp) critical fault. Cell/B.E. companion chip 2 Temp above Shut-Off Temperature (100°C) Error Processor 4 (SB2 Temp) critical fault. Automatic Action by BMC Action required by user Power Off The temperature of the processor has reached a critical level. Power Off The temperature of the processor has reached a critical level. v Check that the BladeCenter unit cooling system is operating correctly. v Replace any missing filler blades in the BladeCenter unit. v Replace any missing filler blades in the BladeCenter QS21 DIMM module sockets. Power Off v Check that other blade servers are The temperature of the system board has reached a critical level. operating within the recommended temperature range. v Remove and Power Off replace the blade server, power on The temperature of the and boot. system board has reached If problem persists, a critical level. please contact IBM service. Cell/B.E. Events Processor Failure Cell/B.E. processor 0 (Checkstop) Error CPU 1 internal fault Reboot Processor Failure Cell/B.E. processor 1 (Checkstop) Error CPU 2 internal fault Reboot Failure Initializing Cell/B.E. processor 0 or Cell/B.E. companion chip 0 Error Failure Initializing Cell/B.E. processor 1 or Cell/B.E. companion chip 1 Error CPU 1 Fault + ″Init Failed #x″, where x is a number representing the error condition Power Off CPU 2 Fault Power Off There may be a problem with the system board. If problem persists, please contact IBM service. There may be a problem with the system board. If problem persists, please contact IBM service. Reboot. If the problem persists, the blade needs to be replaced. Chapter 5. Diagnostics and troubleshooting 91

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Table
20.
BMC
firmware
messages
(continued)
Event
Severity
Message
Automatic
Action
by
BMC
Action
required
by
user
Cell/B.E.
processor
0
Temp
above
Shut-Off
Temperature
(
95°C)
Error
Processor
1
(BE0
Temp)
critical
fault.
Power
Off
The
temperature
of
the
processor
has
reached
a
critical
level.
v
Check
that
the
BladeCenter
unit
cooling
system
is
operating
correctly.
v
Replace
any
missing
filler
blades
in
the
BladeCenter
unit.
v
Replace
any
missing
filler
blades
in
the
BladeCenter
QS21
DIMM
module
sockets.
v
Check
that
other
blade
servers
are
operating
within
the
recommended
temperature
range.
v
Remove
and
replace
the
blade
server,
power
on
and
boot.
If
problem
persists,
please
contact
IBM
service.
Cell/B.E.
processor
1
Temp
above
Shut-Off
Temperature
(
95°C)
Error
Processor
2
(BE1
Temp)
critical
fault.
Power
Off
The
temperature
of
the
processor
has
reached
a
critical
level.
Temp
above
Shut-Off
Temperature
(100°C)
Error
Processor
3
(SB1
Temp)
critical
fault.
Power
Off
The
temperature
of
the
system
board
has
reached
a
critical
level.
Cell/B.E.
companion
chip
2
Temp
above
Shut-Off
Temperature
(100°C)
Error
Processor
4
(SB2
Temp)
critical
fault.
Power
Off
The
temperature
of
the
system
board
has
reached
a
critical
level.
Cell/B.E.
Events
Processor
Failure
Cell/B.E.
processor
0
(Checkstop)
Error
CPU
1
internal
fault
Reboot
There
may
be
a
problem
with
the
system
board.
If
problem
persists,
please
contact
IBM
service.
Processor
Failure
Cell/B.E.
processor
1
(Checkstop)
Error
CPU
2
internal
fault
Reboot
There
may
be
a
problem
with
the
system
board.
If
problem
persists,
please
contact
IBM
service.
Failure
Initializing
Cell/B.E.
processor
0
or
Cell/B.E.
companion
chip
0
Error
CPU
1
Fault
+
″
Init
Failed
#x
″
,
where
x
is
a
number
representing
the
error
condition
Power
Off
Reboot.
If
the
problem
persists,
the
blade
needs
to
be
replaced.
Failure
Initializing
Cell/B.E.
processor
1
or
Cell/B.E.
companion
chip
1
Error
CPU
2
Fault
Power
Off
Chapter
5.
Diagnostics
and
troubleshooting
91