IBM QS21 Service Guide - Page 90

errors, handling

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If the firmware encounters an error during the startup process, a message describing the error together with an error code is displayed on the serial console. There are two types of error, where xxx represents the number of the error code: Cxxx This is an internal checkpoint. If the system stops during the startup process a checkpoint may be displayed. Exxx This type of error means that there is a failure that does not allow the firmware to continue the startup process. Check the error codes in the section "Boot errors and handling" on page 72. If these do not help resolve the problem, contact a service support representative. There are cases where a message that is informational only is displayed on the serial console. Wxxx This is a warning message. The firmware allows the startup process to continue, but indicates there maybe a problem. A warning message can be combined with an error message to give more complete information about an error. A complete list of possible messages is given in the section "Boot errors and handling" on page 72. Boot errors and handling The following sections describe boot errors and actions you can take to resolve these errors. Boot list The following table describes boot list errors. Table 9. System firmware boot list errors Code Message E3400 It was not possible to boot from any device specified in the VPD Description The firmware found a valid VPD but was not able to find bootable code on any of the devices listed in it. Action Use Advanced Management Module Web browser to specify at least one device that contains bootable code. E3401 Aborting boot, From the Advanced Management Module Web interface, choose BladeTasks>Configuration>Boot Sequence. Boot aborted due to error detected by the low level code. The string provides the error description. Based on the string you may have to take an action on faulty hardware or use the Advanced Management Module to correct the system configuration. E3402 Aborting boot, internal error. If the problem persists, contact your IBM service representative. Boot aborted due to error detected The exact reason is unknown but by the low level code. could be a firmware problem. If the problem persists, contact your IBM service representative. 72 BladeCenter QS21 Type 0792: Problem Determination and Service Guide

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If
the
firmware
encounters
an
error
during
the
startup
process,
a
message
describing
the
error
together
with
an
error
code
is
displayed
on
the
serial
console.
There
are
two
types
of
error,
where
xxx
represents
the
number
of
the
error
code:
Cxxx
This
is
an
internal
checkpoint.
If
the
system
stops
during
the
startup
process
a
checkpoint
may
be
displayed.
Exxx
This
type
of
error
means
that
there
is
a
failure
that
does
not
allow
the
firmware
to
continue
the
startup
process.
Check
the
error
codes
in
the
section
“Boot
errors
and
handling”
on
page
72.
If
these
do
not
help
resolve
the
problem,
contact
a
service
support
representative.
There
are
cases
where
a
message
that
is
informational
only
is
displayed
on
the
serial
console.
Wxxx
This
is
a
warning
message.
The
firmware
allows
the
startup
process
to
continue,
but
indicates
there
maybe
a
problem.
A
warning
message
can
be
combined
with
an
error
message
to
give
more
complete
information
about
an
error.
A
complete
list
of
possible
messages
is
given
in
the
section
“Boot
errors
and
handling”
on
page
72.
Boot
errors
and
handling
The
following
sections
describe
boot
errors
and
actions
you
can
take
to
resolve
these
errors.
Boot
list
The
following
table
describes
boot
list
errors.
Table
9.
System
firmware
boot
list
errors
Code
Message
Description
Action
E3400
It
was
not
possible
to
boot
from
any
device
specified
in
the
VPD
The
firmware
found
a
valid
VPD
but
was
not
able
to
find
bootable
code
on
any
of
the
devices
listed
in
it.
Use
Advanced
Management
Module
Web
browser
to
specify
at
least
one
device
that
contains
bootable
code.
From
the
Advanced
Management
Module
Web
interface,
choose
BladeTasks>Configuration>Boot
Sequence
.
E3401
Aborting
boot,
<
details
>
Boot
aborted
due
to
error
detected
by
the
low
level
code.
The
<
details
>
string
provides
the
error
description.
Based
on
the
<
details
>
string
you
may
have
to
take
an
action
on
faulty
hardware
or
use
the
Advanced
Management
Module
to
correct
the
system
configuration.
If
the
problem
persists,
contact
your
IBM
service
representative.
E3402
Aborting
boot,
internal
error.
Boot
aborted
due
to
error
detected
by
the
low
level
code.
The
exact
reason
is
unknown
but
could
be
a
firmware
problem.
If
the
problem
persists,
contact
your
IBM
service
representative.
72
BladeCenter
QS21
Type
0792:
Problem
Determination
and
Service
Guide