IBM QS21 Service Guide - Page 84

Firmware/VPD

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Table 6. BMC test results (continued) Test Extended Number Status results 166-903- Fail xxx The BMC indicates a failure in the Ethernet sideband bus. Actions 1. Turn off the system and disconnect it from power. The system must be removed from AC power in order to reset the BMC. 2. After 45 seconds, reconnect the system to power and turn on the system. 3. Run the test again. 4. Make sure that the DSA Diagnostic code is at the latest level. The latest level DSA Diagnostic code can be found on the IBM Support Web site at http://www.ibm.com/ support/docview.wss?uid=psg1SERV-DSA/. 5. Check BMC firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM Support Web site athttp://www.ibm.com/support/us/en/. 6. Check Ethernet device firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM Support Web site at http://www.ibm.com/support/us/en/ . 7. Run the test again. 8. If the test continues to fail, refer to the other sections of this chapter for diagnosis and corrective action. 66 BladeCenter QS21 Type 0792: Problem Determination and Service Guide

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Table
6.
BMC
test
results
(continued)
Test
Number
Status
Extended
results
Actions
166-903-
xxx
Fail
The
BMC
indicates
a
failure
in
the
Ethernet
sideband
bus.
1.
Turn
off
the
system
and
disconnect
it
from
power.
The
system
must
be
removed
from
AC
power
in
order
to
reset
the
BMC.
2.
After
45
seconds,
reconnect
the
system
to
power
and
turn
on
the
system.
3.
Run
the
test
again.
4.
Make
sure
that
the
DSA
Diagnostic
code
is
at
the
latest
level.
The
latest
level
DSA
Diagnostic
code
can
be
found
on
the
IBM
Support
Web
site
at
support/docview.wss?uid=psg1SERV-DSA/.
5.
Check
BMC
firmware
level
and
upgrade
if
necessary.
The
installed
firmware
level
can
be
found
in
the
DSA
Diagnostic
Event
Log
within
the
Firmware/VPD
section
for
this
component.
The
latest
level
firmware
for
this
component
can
be
found
on
the
IBM
Support
Web
site
6.
Check
Ethernet
device
firmware
level
and
upgrade
if
necessary.
The
installed
firmware
level
can
be
found
in
the
DSA
Diagnostic
Event
Log
within
the
Firmware/VPD
section
for
this
component.
The
latest
level
firmware
for
this
component
can
be
found
on
the
IBM
Support
Web
site
at
.
7.
Run
the
test
again.
8.
If
the
test
continues
to
fail,
refer
to
the
other
sections
of
this
chapter
for
diagnosis
and
corrective
action.
66
BladeCenter
QS21
Type
0792:
Problem
Determination
and
Service
Guide