IBM QS21 Service Guide - Page 94

Message, Description, Action

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Table 12. System firmware boot errors Code Message Description E5000 (USB) Media or drive not ready for The media tray is not accessible this blade. for boot. Action Verify that the media tray is assigned to the blade and that the media is configured correctly. E5010 E5020 E5030 If this does not resolve the problem, check the other blade servers. If they cannot access the media, there may be a problem with the BladeCenter unit. See the documentation that comes with the BladeCenter unit for further information. (USB) No Media Found! Please check for the drawer/inserted media. Media is not inserted or the drawer Ensure that there is a bootable CD of the media tray is open. or DVD in the tray and that the drawer is closed. (USB) Unknown media format. The media is not recognized by the firmware. Insert a suitable bootable CD. (USB) Device communication error Firmware cannot communicate with the BladeCenter USB devices. This could be a firmware or physical hardware problem. Check: v The Advanced Management Module for messages v The system firmware image is not corrupt. See "System firmware update errors" on page 74 for more information about possible errors and their solution. v Other blade servers within the BladeCenter unit to see if they have the problem. If they do, the BladeCenter unit itself may be the cause of the problem. See the Problem Determination and Service Guide for your BladeCenter unit for more information. Finally, power down then reboot the blade. If this does not help resolve the problem, contact your IBM service representative. 76 BladeCenter QS21 Type 0792: Problem Determination and Service Guide

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Table
12.
System
firmware
boot
errors
Code
Message
Description
Action
E5000
(USB)
Media
or
drive
not
ready
for
this
blade.
The
media
tray
is
not
accessible
for
boot.
Verify
that
the
media
tray
is
assigned
to
the
blade
and
that
the
media
is
configured
correctly.
If
this
does
not
resolve
the
problem,
check
the
other
blade
servers.
If
they
cannot
access
the
media,
there
may
be
a
problem
with
the
BladeCenter
unit.
See
the
documentation
that
comes
with
the
BladeCenter
unit
for
further
information.
E5010
(USB)
No
Media
Found!
Please
check
for
the
drawer/inserted
media.
Media
is
not
inserted
or
the
drawer
of
the
media
tray
is
open.
Ensure
that
there
is
a
bootable
CD
or
DVD
in
the
tray
and
that
the
drawer
is
closed.
E5020
(USB)
Unknown
media
format.
The
media
is
not
recognized
by
the
firmware.
Insert
a
suitable
bootable
CD.
E5030
(USB)
Device
communication
error
Firmware
cannot
communicate
with
the
BladeCenter
USB
devices.
This
could
be
a
firmware
or
physical
hardware
problem.
Check:
v
The
Advanced
Management
Module
for
messages
v
The
system
firmware
image
is
not
corrupt.
See
“System
firmware
update
errors”
on
page
74
for
more
information
about
possible
errors
and
their
solution.
v
Other
blade
servers
within
the
BladeCenter
unit
to
see
if
they
have
the
problem.
If
they
do,
the
BladeCenter
unit
itself
may
be
the
cause
of
the
problem.
See
the
Problem
Determination
and
Service
Guide
for
your
BladeCenter
unit
for
more
information.
Finally,
power
down
then
reboot
the
blade.
If
this
does
not
help
resolve
the
problem,
contact
your
IBM
service
representative.
76
BladeCenter
QS21
Type
0792:
Problem
Determination
and
Service
Guide