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IBM QS21 Service Guide - Page 63

Using, miscellaneous, parts, Replacing, studs

UPC - 883436016940

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Using the miscellaneous parts kit The miscellaneous parts kit contains replacement parts and screws to be used if the original item is damaged. It contains the following items: Kit, Miscellaneous Parts Socket, alignment Cover Connector Plug, 200 position Pin, InfiniBand expansion card support, pivot point blocks Ball stud, InfiniBand expansion card support Tray, InfiniBand expansion card support end bracket Pin, alignment Screw, Plastite 4-20x6.35 Screw, 3.5 x 6 Pan Head, Philips, Planar QS21 Planar Light box with transparency assembly Impedance Air Baffle Top, Foam Impedance Air Baffle DIMM Sides Quantity 4 4 4 4 2 2 8 6 1 4 4 To replace a support or bracket you need a Philips head screwdriver. Replacing the ball studs The ball studs help support the optional expansion cards and should be replaced if damaged. To remove and replace a ball stud, complete the following steps: 1. Using a Philips head screwdriver pierce the label at the red circle corresponding with the ball stud you wish to replace. Screw locations Blade Service Information Blade Cover and Be el Blade Cover S stem Board DIMM 00 DIMM 01 Microprocessor 1 1 Blade-Cover Release Bezel-Assembly Release Blade-Cover Release Bezel-Assembly Release Control-Panel Cable Control-Panel Connector Bezel I/O E pansion Option Expansion Card Expansion Card Expansion Card Standoff Blade Expansion Connector Cover Microprocessor 2 DIMM 10 DIMM 11 Control Panel Light Path Diagnostics ( ) LP 1 TEMP Light Path Diagnostics LED (Lights when capacitor is charged.) LP1 indicates the base blade light path. If LP1 does not light, the capacitor should be charged or the Light Path is defective. SBRD CPU NMI Light Path Diagnostics Button: Press button to find faults on the system board. If a memory LED is on, reseat the component. If it is still on, replace the component. If any of the other LEDs are on, check the Problem Determination and Service Guide to identify and solve the problem. Check BladeCenter cooling (blowers and air inlets at front of system). Check room temperature. Reboot blade server. If error still exists, replace system board. Check error log for additional information. Reboot blade server. If error still exists, replace system board. Memor Option NOTES: • DIMM DIMM Installation Pair 1 Slots 10 & 00 Pair 2 Slots 11 & 01 DIMM Filler DIMM Filler DIMM Slot 00 DIMM Slot 01 DIMM Slot 11 DIMM Slot 10 2. Carefully unscrew the ball stud and remove. Chapter 4. Installing and removing replaceable units 45

Section	Page
Contents	5
Safety	9
Chapter 1. Introduction	19
Related documentation	19
Notices and statements used in this document	20
Features and specifications	20
Support for local storage	21
Turning on the blade server	21
Turning off the blade server	22
Blade server controls and LEDs	24
System board LEDs	25
System board internal and expansion card connectors	26
Chapter 2. Configuring the blade server	27
Communicating with the blade server	27
Using the Advanced Management Module	27
Using the Web interface	28
Using the command-line interface	28
Using Serial over LAN	28
Using the serial interface	28
Using the SMS utility program	29
Starting SMS	29
Viewing FRU information	30
Adding FRU information	31
Updating the system and BMC firmware	33
Updating steps	34
Determining current blade server firmware levels	35
Updating the BMC firmware	36
Using the BMC update package	36
Using the Advanced Management Module	36
Installing the system firmware	38
The firmware update package	39
Using the package	39
Updating the system firmware automatically	40
Installing the firmware manually	40
Updating the system firmware images	41
Updating the optional expansion card firmware	41
Integrating the Gigabit Ethernet controller into the BladeCenter	41
Updating the Ethernet controller firmware	42
Using the update package	42
Firmware update steps	43
Blade server Ethernet controller enumeration	44
Chapter 3. Parts listing	45
Replaceable components	45
Chapter 4. Installing and removing replaceable units	47
Installation guidelines	47
System reliability guidelines	48
Handling static-sensitive devices	48
Removing the blade server from the BladeCenter unit	49
Removing the blade server	49
Opening and removing the blade server cover	50
Removing the BladeCenter PCI Express I/O Expansion Unit	50
Installing the optional InfiniBand card	51
Adding I/O DDR2 memory modules	54
Replacing DIMM fillers	55
Installing the SAS expansion card	56
Installing the BladeCenter PCI Express I/O Expansion Unit	58
Removing the blade-server front bezel assembly	59
Replacing the system board base and planar	59
Replacing the battery	60
Using the miscellaneous parts kit	63
Replacing the ball studs	63
Finishing the installation	65
Installing the front bezel assembly	65
Closing the blade server cover	67
Input/output connectors and devices	67
Chapter 5. Diagnostics and troubleshooting	69
Prerequisites	69
Basic checks	69
Finding troubleshooting information	70
Troubleshooting charts	70
Problems indicated by the front panel LEDs	70
Problems indicated by the system board LEDS	72
Power problems	75
Power throttling	75
Network connection problems	75
Service processor problems	76
Software problems	76
Recovering the system firmware code	77
Checking the boot image	77
Booting from the TEMP image	77
Recovering the TEMP image from the PERM image	77
Supported boot media	77
Booting the system	78
Diagnostic programs and messages	80
Running diagnostics and preboot DSA	80
Diagnostic text messages	81
Viewing the test log	81
DSA error messages	81
CPU test results	82
BMC test results	82
Memory tests	88
System firmware startup messages	89
Boot errors and handling	90
Boot list	90
System firmware update errors	92
Memory initialization errors	93
USB errors	93
Network boot errors	95
SAS boot errors	97
I/O DIMM boot-time errors	104
Other error messages	106
BMC firmware messages	107
NMI error messages	110
Problem reporting	112
Problem description	112
Solving undetermined problems	113
Calling IBM for service	114
Appendix A. Using the SMS utility	115
Starting the SMS utility	115
The SMS utility menu	115
Select Language	116
Setup Remote IPL (Initial Program Load)	116
IP Parameters	117
Adapter Configuration	118
Ping Test	119
Advanced Setup: DHCP	119
Change SCSI Settings	119
Select Console	119
Select Boot Options	120
Firmware Boot Side Options	122
Progress Indicator History	122
FRU information	123
Adding FRU information	124
SAS Settings	126
Appendix B. Getting help and technical assistance	129
Before you call	129
Using the documentation	129
Getting help and information from the World Wide Web	129
Software service and support	130
Hardware service and support	130
Appendix C. Notices	131
Trademarks	132
Important notes	132
Product recycling and disposal	133
Battery return program	134
Electronic emission notices	135
Federal Communications Commission (FCC) statement	135
Industry Canada Class A emission compliance statement	136
Avis de conformité à la réglementation d'Industrie Canada	136
Australia and New Zealand Class A statement	136
United Kingdom telecommunications safety requirement	136
Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit	136
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten	136
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A	136
European Union EMC Directive conformance statement	137
Taiwanese Class A warning statement	137
Japanese Voluntary Control Council for Interference (VCCI) statement	138
Korean Class A warning statement	138

Match case Limit results 1 per page

Using

the

miscellaneous

parts

kit

The

miscellaneous

parts

kit

contains

replacement

parts

and

screws

used

the

original

item

damaged.

contains

the

following

items:

Kit,

Miscellaneous

Parts

Quantity

Socket,

alignment

Cover

Connector

Plug,

200

position

Pin,

InfiniBand

expansion

card

support,

pivot

point

blocks

Ball

stud,

InfiniBand

expansion

card

support

Tray,

InfiniBand

expansion

card

support

end

bracket

Pin,

alignment

Screw,

Plastite

4-20x6.35

Screw,

3.5

Pan

Head,

Philips,

Planar

QS21

Planar

Light

box

with

transparency

assembly

Impedance

Air

Baffle

Top,

Foam

Impedance

Air

Baffle

DIMM

Sides

replace

support

bracket

you

need

Philips

head

screwdriver.

Replacing

the

ball

studs

The

ball

studs

help

support

the

optional

expansion

cards

and

should

replaced

damaged.

remove

and

replace

ball

stud,

complete

the

following

steps:

Using

Philips

head

screwdriver

pierce

the

label

the

red

circle

corresponding

with

the

ball

stud

you

wish

replace.

Blade Service Information

S stem Board

Memor Option

Blade Cover and Be el

Control

Panel

Bezel-Assembly

Release

Bezel-Assembly

Release

Bezel

Blade Cover

Control-Panel

Connector

Control-Panel

Cable

I/O E pansion Option

NOTES:

• DIMM

DIMM Slot 00

DIMM Slot 01

DIMM Slot 11

DIMM Slot 10

Light Path Diagnostics Button:

Press button to find faults

on the system board.

If a memory LED is on, reseat

the component.

If it is still on, replace the component.

If any of the other LEDs are on, check the

to identify and solve

the problem.

Problem

Determination and Service Guide

Check BladeCenter cooling (blowers and air inlets at front

of system).

Check room temperature.

Reboot blade server.

If error still exists, replace system board.

Light Path Diagnostics LED (Lights when capacitor

is charged.)

LP1 indicates the base blade light path.

If LP1 does not light, the capacitor should be charged

or the Light Path is defective.

Light Path Diagnostics

)

Pair 1

Pair 2

Slots 10 & 00

Slots 11 & 01

DIMM Installation

Blade-Cover

Release

Blade-Cover

Release

Expansion

Card

Blade

Expansion

Connector

Cover

Expansion Card

Expansion

Card

Standoff

NMI

CPU

SBRD

TEMP

Check error log for additional information.

Reboot blade server.

If error still exists, replace system board.

Microprocessor 1

Microprocessor 2

DIMM 00

DIMM 10

DIMM 01

DIMM 11

DIMM Filler

DIMM

Filler

Screw locations

Carefully

unscrew

the

ball

stud

and

remove.

Chapter

Installing

and

removing

replaceable

units