Konica Minolta bizhub PRESS C7000/C7000P IC-601 Color Centro User Guide - Page 266

Cannot start Color Centro

Page 266 highlights

15.1 Cannot start Color Centro 15 15 Troubleshooting This section describes how to solve issues and problems that you may encounter while using the printer. 15.1 Cannot start Color Centro If you cannot start Color Centro, check the following items in order from beginning to end. Problem Cannot start [Windows Security Alert] appears. Cannot connect to the network. Cannot connect to the image controller. Possible Cause There is a possibility that the Microsoft .Net Framework 2.0 is not installed. Color Centro may be blocked by the firewall. The network cable may be disconnected. An error may have occurred on this machine. IP address and the port number may be wrong. An error may have occurred on the image controller. Remedy When the Microsoft .Net Framework 2.0 is not installed, install it. Allow the communication by Java application on your network. Check that the cable is correctly connected. Check the control panel of this machine. Confirm the JSP settings of the image controller. Check the control panel of this machine. When the above troubleshooting does not eliminate the problem, refer to the [User's Guide - POD Administrator's Reference]. IC-601 15-2

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IC-601
15-2
15.1
Cannot start Color Centro
15
15
Troubleshooting
This section describes how to solve issues and problems that you may encounter while using the printer.
15.1
Cannot start Color Centro
If you cannot start Color Centro, check the following items in order from beginning to end.
When the above troubleshooting does not eliminate the problem, refer to the [User's Guide - POD Adminis-
trator's Reference].
Problem
Possible Cause
Remedy
Cannot start
There is a possibility that the Mi-
crosoft .Net Framework 2.0 is
not installed.
When the Microsoft .Net Frame-
work 2.0 is not installed, install it.
[Windows Security Alert] ap-
pears.
Color Centro may be blocked by
the firewall.
Allow the communication by Java
application on your network.
Cannot connect to the network.
The network cable may be dis-
connected.
Check that the cable is correctly
connected.
An error may have occurred on
this machine.
Check the control panel of this
machine.
Cannot connect to the image
controller.
IP address and the port number
may be wrong.
Confirm the JSP settings of the
image controller.
An error may have occurred on
the image controller.
Check the control panel of this
machine.