Kyocera ECOSYS P5021cdw ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G
Kyocera ECOSYS P5021cdw Manual
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- Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 1
PRINT ECOSYS P5021cdn ECOSYS P5021cdw ECOSYS P5026cdn ECOSYS P5026cdw OPERATION GUIDE - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 2
troubleshooting measures as needed so that the machine can always be used in the optimum condition. Please read this Operation Guide before using the machine. To maintain quality, we recommend using genuine Kyocera toner your Service Representative. Please check the number before contacting your - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 3
in This Guide 1-2 Environment ...1-3 Precautions for Use 1-4 Laser Safety (Europe 1-5 SAFETY OF LASER BEAM (USA 1-6 Safety Instructions Regarding the 2-12 Help Screen ...2-12 Login/Logout ...2-13 Login ...2-13 Logout ...2-14 Default Settings of the Machine 2-15 Setting Date and Time 2-15 ii - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 4
31 Installing Software ...2-32 Software on DVD (Windows 2-32 Installing Software in Windows 2-33 Uninstalling the Software 2-39 Installing Software in from PC 4-1 Printer Driver Properties Screen 4-2 Displaying the Printer Driver Help 4-3 Changing the Default Printer Driver Settings (Windows - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 5
Exiting the Status Monitor 4-17 Quick View State ...4-17 Printing Progress Tab 4-18 Paper Tray Status Tab 4-18 Toner Status Tab ...4-18 Alert Tab ...4-19 Status Monitor Context Menu 4-19 Status Monitor Notification Settings 4-20 5 Operation on the Machine 5-1 Loading Paper in the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 6
Toner Container Replacement 8-3 Loading Paper ...8-6 Troubleshooting ...8-7 Solving Malfunctions 8-7 Machine Operation Trouble 8-7 Printed Image Trouble 8-9 Color printing trouble Paper ...9-12 Specifications ...9-16 Machine ...9-16 Printer Functions ...9-18 Paper Feeder ...9-19 Glossary ...9- - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 7
a trial print run or documents for internal confirmation, use this function to save toner. Use this function when a high-quality print is not required. EcoPrint Mode ( the Printer (page 4-11) You can log in simply by touching an ID card. You don't need to enter the administrator name and password. - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 8
unit without worrying about the network wiring. In addition, Wi-Fi Direct, etc. are supported. Configuring the Wireless Network (page 2-19) Setting Wi-Fi Direct (page 2-24) to the machine remotely to print, send or download data. Administrators can configure the machine behavior or management settings. Command Center - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 9
to do when problems occur. Safety Guide Provides safety and cautionary information for installation environment and use of the machine. Be sure to read this guide before using the machine. Safety Guide (ECOSYS P5021cdn/ECOSYS P5021cdw/ ECOSYS P5026cdn/ECOSYS P5026cdw) Indicates the space required - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 10
and Accounting (User Login, Job Accounting) Explains user login and job accounting. 8 Troubleshooting Explains what to do when toner runs out, an error is displayed, or a paper jam or other problem occurs. 9 Appendix Describes convenient options that are available for the machine. Provides - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 11
how it is used. If the Table of Contents or tools do not appear, refer to Adobe Reader Help. Certain items are indicated in this guide by the conventions described below. Convention [Bold] "Regular" Indicates keys and buttons. Indicates a message or setting. Description x - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 12
is as follows: Actual procedure Select the [Menu] key. Select the [▲] or [] key to select [Device Common]. Select the [►] key. Procedure indicated in this guide [Menu] key key > [Device Common] > [►] key Size and Orientation of Paper Paper sizes such as A5 and Statement can be used in both - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 13
> Menu Map Menu Map This is a list of menus displayed on the message display. Depending on the settings, some menus may not be displayed. Some menu names may differ from their reference titles. Report Print USB Memory Job Box Counter (page 2-42) Paper Settings Print Menu Map (page 6-4) Print - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 14
> Menu Map Print Settings Paper Source (page 6-8) Auto Cass.Change (page 6-8) MP Tray Priority (page 6-8) Paper Feed Mode (page 6-8) Duplex (page 6-8) Override A4/LT (page 6-8) Emulation Color Mode (page 6-8) Print Quality Page Set Wi-Fi Direct Set Wi-Fi Settings User Name (page 6-9) Job Name ( - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 15
> Menu Map Wired Network TCP/IP Network Settings TCP/IP (IPv6) LAN Interface (page 6-12) Restart Network (page 6-12) Communication (page 6-13) SSL Server (page 6-13) IPSec (page 6-13) Bonjour (page 6-13) NetBEUI (page 6-13) SNMPv3 (page 6-13) FTP(Server) (page 6-13) SNMP (page 6-14) SMTP (page 6- - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 16
SD Card Error Handling ColorToner Empty (page 6-19) Timer Security Sleep Level Set. Power Off Rule Power Off Timer (page 6-21) Disp. Status/Log Low Toner Alert (page 6-21) I/F Block Security Level (page 6-22) xv Date (Year/Mon/Day) (page 6-17) Time (Hour:Min:Sec) (page 6-17) Date Format (page - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 17
(page 7-20) Unknown ID Job (page 7-21) Change ID (page 7-23) Change Password (page 7-23) Color Calibration (page 6-23) Registration Normal (page 6-23) Registration Details (page 6-23) Restart Printer (page 6-23) Service (page 6-23) NetwkName(SSID) (page 6-23) PushButton Setup (page 6-24) Device Name - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 18
information on the following topics. Notice ...1-2 Safety Conventions in This Guide ...1-2 Environment ...1-3 Precautions for Use ...1-4 Laser Safety (Europe) ...1-5 SAFETY OF LASER BEAM (USA) ...1-6 Safety Instructions Regarding the Disconnection of Power 1-7 Compliance and Conformity ...1-7 Other - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 19
] ... [Remove the power plug from the outlet] ... [Always connect the machine to an outlet with a ground connection] Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing (fee required). 1-2 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 20
Legal and Safety Information > Notice Environment The service environmental conditions are as follows: Temperature Humidity 50 to 90.5°F (10 to 32.5°C) 10 to 80% Avoid the following locations when selecting a site for the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 21
with soap and water. Do not attempt to force open or destroy parts which contain toner. Other precautions Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations. Store the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 22
Legal and Safety Information > Notice Laser Safety (Europe) Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 23
products marketed in the United States. The position of the rating label is show below. ECOSYS xxxxxxxx 3. Maintenance For safety of the service personnel, follow the maintenance instructions in the other section of this manual. 4. Safety switch The power to the laser unit is cut off when the front - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 24
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 25
area in which radio waves can be transmitted. On the other hand, the following problems may occur if security settings are not configured, because radio waves can pass through contents. • Personal information including ID, passwords, and credit card numbers • Contents of email messages 1-8 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 26
security settings and that they ensure that they fully understand the problems that can occur when the product is used without configuring the instructions and precautions provided on the automatic control equipment. • If this product is used in devices that are directly related to service - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 27
guide without the prior written consent of KYOCERA Document Solutions Inc. is prohibited. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademark of Kyocera Corporation. • KPDL is a trademark of Kyocera . • This machine contains the software having modules developed by Independent JPEG - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 28
.html) and/or LGPL (http://www.gnu.org/licenses/lgpl.html) software as part of its firmware. You can get the source code, and you are permitted to copy DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 29
, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION printers, you need to acquire a multiuser license agreement which can be obtained from Monotype Imaging. Monotype Imaging retains all rights, title and interest to the Software - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 30
-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c)(2). 12 You acknowledge that you have read this Agreement, understand it, and agree to - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 31
equipped with a Sleep where printer functions remain in a waiting state be set to use duplex mode by default. Resource Saving - Paper For the preservation be used. This machine also supports printing on 64 g/m2 paper. for dry toner imaging processes" Your sales or service representative can - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 32
Help Screen ...2-12 Login/Logout ...2-13 Login ...2-13 Logout ...2-14 Default Settings of the Machine ...2-15 Setting Date and Time ...2-15 Network Software ...2-32 Software on DVD (Windows) ...2-32 Installing Software in Windows ...2-33 Uninstalling the Software ...2-39 Installing Software in - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 33
Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 2 3 5 1 Top Tray 2 Paper Stopper 3 Cassette 1 4 Power Switch 5 Handles 9 8 7 6 5 4 11 10 6 Button (Right Cover Open) 7 USB Memory Slot 8 Right Cover 9 Operation Panel 10 Anti-theft Lock Slot 11 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 34
Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior) 9 1 2 3 4 1 USB Interface Connector 2 Network Interface Connector 3 Feed Cover 4 Paper Length Guide 5 Paper Width Guides 8 5 6 Multipurpose Tray 7 Tray Extension 8 Paper Width Guides 9 Fuser Cover 67 2-3 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 35
Installing and Setting up the Machine > Part Names (Connectors/Interior) 14 10 Toner Container (Yellow) 11 Toner Container (Cyan) 12 Toner Container (Magenta) 101112 13 13 Toner Container (Black) 14 Toner Container Lock Lever 2-4 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 36
Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 2 1 1 Cassette 2 2 Rear Cover 2 Optional Equipment (page 9-2) 2-5 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 37
Network (page 2-19) Cables that Can Be Used Connection Environment Connect a LAN cable to the machine. Connect a USB cable to the machine. Printer Printer Function *1 Only for models with Wi-Fi. Necessary Cable LAN cable (10BASE-T, 100BASE-TX, 1000BASE-T) USB 2.0 compatible cable (Hi-Speed USB - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 38
Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT Make sure that the power to the machine is turned off. Power Off (page 2-9) 1 Connect the cable to the machine. 1 Connect the LAN cable to the network interface connector. 2 Connect the other - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 39
Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT Make sure that the power to the machine is turned off. Power Off (page 2-9) 1 Connect the cable to the machine. 1 Connect the USB cable to the USB interface connector. 2 Connect the other end of the cable to the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 40
Installing and Setting up the Machine > Power On/Off Power On/Off Power On 1 Turn the power switch on. Power Off 1 Turn the power switch off. It takes about 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 41
Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 12 1 11 2, 3 4 10 5 6 7 9 8 1 [Menu] key: Displays the Menu screen. 2 Arrow keys: Increments or decrements numbers, or selects menu in the message display. When a specific error - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 42
Installing and Setting up the Machine > Using the Operation Panel Operation Method Displaying the Menus and Configuring Settings Select the [Menu] key to display the setting menus. Select the [▲] key, [▼] key, [◄] key, [►] key, or [OK] key to select a menu, and perform settings. Ready Normal Screen - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 43
Selection If you select the [Menu] key when a menu is selected, the message display returns to "Ready". NOTE Settings in an application or printer driver are given priority over operation panel settings. Help Screen If you have difficulty operating the machine, you can check how to operate it using - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 44
your administrator ID and administrator password. NOTE The factory default administrator ID and administrator password are set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 Administrator Password 2100 2600 Login 1 Enter - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 45
Installing and Setting up the Machine > Login/Logout Logout Select the [Logout] key to exit the setting menu screen and log out. You will return to the normal screen. Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. • When the auto panel - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 46
where the machine is used. NOTE • The factory default administrator ID and administrator password are set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 Administrator Password 2100 2600 • Be sure to set the time difference - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 47
Installing and Setting up the Machine > Default Settings of the Machine 2 Configure the settings key > [Time Zone] > [OK] key > Select the time zone > [OK] key key > [Date (Year/Mon/Day)] > [OK] key > - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 48
255. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. 9 Select the [OK] key. 10[▲] [▼] key > [Default Gateway] > [OK] key 2-17 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 49
Setting up the Machine > Network Setup 11Set the default gateway. NOTE You can set any value between 000 restart the network from System Menu, or turn the machine OFF and then ON. Restart Printer (page 6-23) NOTE Ask your network administrator for the IP address in advance, and RX User Guide 2-18 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 50
You can configure the connection according to the instructions provided by the wizard. Setting the Connection by the Command Center RX. Command Center RX User Guide NOTE On a model with a Wi-Fi as the default settings. • Configure the settings on the operation panel if your computer supports WPS. - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 51
Installing and Setting up the Machine > Network Setup 2 Insert the DVD. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. • If the "Welcome to the Found New Hardware Wizard" dialog box displays, select [Cancel]. • If the autorun screen is displayed, - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 52
. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Wi-Fi Direct] > [OK] key 2-21 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 53
Installing and Setting up the Machine > Network Setup 2 Configure the settings key > [On] > [OK] key 3 Restart the network. [Menu] key key > [Wi-Fi Settings] > [►] key key > [Restart Network] > [OK] key > [OK] key 4 Connect a computer or a handheld device with the machine. Setting Wi-Fi Direct ( - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 54
4 Select the machine > [Next] 5 Select [Use the device settings.] on [Authentication mode], and enter the login user name and password. Login user name and Password are both Admin. 6 Configure the communication settings > [Next] 7 Change the settings of access point as necessary > [Next] The network - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 55
Panel on This Machine Connecting to Computers or Handheld Devices that Support Wi-Fi Direct 1 Display the screen. 1 [Menu] key default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 56
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Wi-Fi Direct] > [OK] key 2 Configure the settings - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 57
When your computer or handheld device does not support Wi-Fi Direct but supports WPS, you can configure the network using push default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 58
to three handheld devices at the same time using Wi-Fi Direct setting. When the devices that support Wi-Fi Direct are connected, if you want to connect other device, disconnect the already-connected devices auto disconnecting time from the Command Center RX Command Center RX User Guide 2-27 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 59
. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Sleep Timer] > [OK] key 2-28 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 60
numbers. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 2-29 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 61
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Sleep Level] > [OK] key 2 Select the Sleep level - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 62
Installing and Setting up the Machine > Quiet Mode Quiet Mode Lower print speed for quiet processing. Select this mode when the running noise is uncomfortable. When the [Quiet Mode] key is selected, the [Quiet Mode] key blinks and Quiet Mode is enabled. [Quiet Mode] key NOTE The processing speed - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 63
(page 2-35) Software KX DRIVER KX XPS DRIVER KPDL mini-driver/PCL mini-driver KYOCERA Net Viewer Status Monitor KYOCERA Net Direct Print FONTS Description This driver enables files on a computer to be printed by the machine. Multiple page description languages (PCL XL, KPDL, etc.) are supported by - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 64
in Windows Express Install The following procedure is an example for installing the software in Windows 8.1 using [Express Install]. For details on Custom Installation, refer to the following: Custom Install (page 2-35) 1 Insert the DVD. NOTE • Installation on Windows - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 65
via a network or USB cable and that it is turned on and click (Reload). • If the Windows security window appears, click [Install this driver software anyway]. • To install Status Monitor on Windows versions preceding Windows 8, it is necessary to install Microsoft .NET Framework 4.0 beforehand. 2-34 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 66
Driver User Guide If a system restart message appears, restart the computer by following the screen prompts. This completes the printer driver installation procedure. Custom Install The following procedure is an example for installing the software in Windows 8.1 using [Custom Install]. 1 Insert - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 67
Installing and Setting up the Machine > Installing Software 2 Display the screen. 1 2 3 Select [Custom Install]. 4 Install the software. 1 Select the device to be installed. 1 2 1 Click [View License Agreement] and read the License Agreement. 2 Click [Accept]. IMPORTANT If Wi-Fi or Wi-Fi - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 68
Installing and Setting up the Machine > Installing Software 2 Select the driver to be installed. 1 2 3 3 Click [Utility] tab and select the utility to be installed. 1 2 3 4 Click [Install]. 2-37 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 69
4.0 beforehand. 5 Finish the installation. When "Your software is ready to use" appears, you can use the software. To print a test page, click the "Print can be configured after the installation is completed. Printer Driver User Guide If a system restart message appears, restart the computer - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 70
"Uninstall Kyocera Product Library" in the search box. Select [Uninstall Kyocera Product Kyocera], and [Uninstall Kyocera Product Library] to display the Uninstall Wizard. 2 Uninstall the software. Place a check in the check box of the software software uninstallation procedure. NOTE • The software - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 71
] icon. 2 Display the screen. 1 2 Double-click [Kyocera OS X x.x] depending on your Mac OS version. 3 Install the Printer Driver. Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 72
Installing and Setting up the Machine > Installing Software 4 Configure the printer. 1 Open System Preferences and add the printer. 1 2 2 Select [Default] and click the item that appears in "Name" and then select the driver in "Use". 1 2 3 4 NOTE When using an IP connection, click the IP icon - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 73
Installing and Setting up the Machine > Checking the Counter Checking the Counter Check the number of sheets printed. 1 Display the screen. [Menu] key key > [Counter] > [►] key 2 Check the counter. Select the item you want to check. 2-42 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 74
will allow you to configure all settings; therefore, please change the login user name and password. In addition, this machine is equipped with user authentication function, which can be configured to 6-14 page 6-15 Command Center RX User Guide Command Center RX User Guide page 6-13 page 6-13 2-43 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 75
RX User Guide NOTE To fully access the features of the Command Center RX pages, enter the User Name and Password and click [Login]. Entering the predefined administrator password allows the user to access all pages, including Document Box. The factory default setting for the default user with - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 76
problem with this website's security certificate." is displayed, configure the certificate. Command Center RX User Guide Password and click [Login]. Entering the predefined administrator password allows the user to access all pages, including Document Box. The factory default setting for the default - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 77
key > [Report Print] > [►] key key > [Print Status Page] > [OK] key > [OK] key 3 Log in with administrator privileges. The factory default setting for the default user with administrator privileges is shown below. (Upper case and lower case letters are distinguished (case sensitive).) Login User - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 78
Installing and Setting up the Machine > Command Center RX 2 Configure the Security Settings. From the [Security Settings] menu, select the setting you want to configure. NOTE For details on settings related to certificates, refer to the following: Command Center RX User Guide 2-47 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 79
key > [Report Print] > [►] key key > [Print Status Page] > [OK] key > [OK] key 3 Log in with administrator privileges. The factory default setting for the default user with administrator privileges is shown below. (Upper case and lower case letters are distinguished (case sensitive).) Login User - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 80
Installing and Setting up the Machine > Command Center RX 2 Specify the host name. Enter the device information, and then click [Submit]. IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. To restart the network, click [Reset] in the [Management Settings] - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 81
key > [Report Print] > [►] key key > [Print Status Page] > [OK] key > [OK] key 3 Log in with administrator privileges. The factory default setting for the default user with administrator privileges is shown below. (Upper case and lower case letters are distinguished (case sensitive).) Login User - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 82
Installing and Setting up the Machine > Command Center RX 4 From the [Network Settings] menu, click [Protocol]. 1 2 2 Configure the settings. Set "SMTP (E-mail TX)" to [On] in the "Send Protocols". 2-51 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 83
[On]. Enter the host name or IP address of the SMTP server. SMTP Port Number Specify the port number to be used for SMTP. The default port number is 25. SMTP Server Timeout Set the amount of time to wait before time-out in seconds. Authentication Protocol To use SMTP authentication - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 84
Restriction POP3 User Settings E-mail Size Limit Sender Address*1 Signature Function Defaults *1 Be sure to enter the items. 5 Click [Submit]. enable the function of receiving e-mail on the machine. Command Center RX User Guide Enter the maximum size of E-mail that can be sent in kilobytes. When - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 85
3 Preparation before Use This chapter explains the following operations. Loading Paper ...3-2 Precaution for Loading Paper ...3-2 Selecting the Paper Feeder Units ...3-3 Loading in the Cassette 1 ...3-4 Loading in the Cassette 2 ...3-7 Precautions for Outputting Paper ...3-9 Paper Stopper ...3-9 3-1 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 86
it before loading. Paper that is curled or folded may cause a jam. • Avoid exposing opened paper to high humidity as dampness can be a cause of problems. Seal any remaining paper after loading in the multipurpose tray or cassettes back in the paper storage bag. • If the machine will not be used - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 87
3-4 page 3-7 NOTE • The number of sheets that can be held varies depending on your environment and paper type. • You should not use inkjet printer paper or any paper with a special surface coating. (Such paper may cause paper jams or other faults.) • For higher quality color printing, use special - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 88
Preparation before Use > Loading Paper Loading in the Cassette 1 1 Pull the Cassette 1 completely out of the machine. 2 Adjust the paper length guide to the paper size required. When using Folio, Oficio II or Legal NOTE In some regions the cassette comes with a cover. If the cassette has a - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 89
Preparation before Use > Loading Paper 3 Adjust the position of the paper width guides located on the left and right sides of the Cassette 1. 4 Load paper. NOTE If the cassette has a cover, close the cover. IMPORTANT • Load the paper - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 90
Preparation before Use > Loading Paper 5 Gently push the Cassette 1 back in. NOTE When Folio, Oficio II, or Legal is used, the cassette will extend out from the machine. 6 Display the screen. [Menu] key key > [Paper Settings] > [►] key key > [Cassette1 Size] > [►] key 7 Configure the function. - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 91
Preparation before Use > Loading Paper Loading in the Cassette 2 1 Pull the Cassette 2 completely out of the machine. 2 Adjust the paper length guide to the paper size required. 3 Adjust the position of the paper width guides located on the left and right sides of the Cassette 2. 3-7 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 92
that the loaded paper does not exceed the level indicator (see illustration above). • If paper is loaded without adjusting the paper length guide and paper width guide, the paper may skew or become jammed. 5 Gently push the Cassette 2 back in. 6 Display the screen. [Menu] key key > [Paper Settings - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 93
Preparation before Use > Precautions for Outputting Paper Precautions for Outputting Paper Paper Stopper When using paper B5/letter or larger, open the paper stopper shown in the figure. 3-9 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 94
following topics: Printer Driver Properties Screen ...4-2 Displaying the Printer Driver Help ...4-3 Changing the Default Printer Driver Settings (Windows ...4-17 Printing Progress Tab ...4-18 Paper Tray Status Tab ...4-18 Toner Status Tab ...4-18 Alert Tab ...4-19 Status Monitor Context Menu ...4- - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 95
Printing from PC > Printer Driver Properties Screen Printer Driver Properties Screen The printer driver Properties screen allows you to configure a variety of print-related settings. Printer Driver User Guide 1 3 2 No. Description 1 [Quick Print] tab Provides icons that can be used to easily - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 96
Driver User Guide 1 In charms on Desktop, click [Settings], [Control Panel], and then [Devices and Printers]. 2 Right-click the printer driver icon of the machine, and click the [Printer properties] menu of the printer driver. 3 Click the [Basic] button on the [General] tab. 4 Select the default - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 97
Printing from PC > Printing from PC Printing from PC This section provides the printing method using the KX DRIVER. NOTE • To print the document from applications, install the printer driver on your computer from the supplied DVD (Product Library). • In some environments, the current settings are - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 98
Printing from PC > Printing from PC 2 Select the [Basic] tab. 3 Click "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered. Printing on Non- - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 99
is not included in the print sizes of the machine, register the paper size in the [Basic] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size" menu. NOTE To execute printing at the machine, set the paper size and type in - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 100
screen. Click [File] and select [Print] in the application. 4 Select the paper size and type of non-standard size paper. 1 Select the machine from the "Printer" menu and click the [Properties] button. 1 2 2 Select the [Basic] tab. 4-7 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 101
Printing from PC > Printing from PC 3 Click "Print size" menu and select the paper size registered in step 2. To print on the special paper such as thick paper or transparency, click "Media type" menu and select the media type. NOTE If you loaded a postcard or envelope, select [Cardstock] or [ - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 102
Printing from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: Canceling Jobs (page 5-5) 1 Double-click the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 103
to the supported OS and application, you can print the job from any handheld device or computer without installing a printer driver. Printing by Command Center RX User Guide Printing by Google Cloud Print Google Cloud Print is a printing service provided by Google. This service enables a user with - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 104
[RAM Disk Mode] to [Off]. If you configure settings in the [Job] tab of the printer driver and then print, the print job will be saved in the Job Box (memory) and printing function. NOTE For information on how to use the printer driver software, refer to the following: Printer Driver User Guide 4-11 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 105
already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job required, you can reprint the required number of copies from the operation panel. By default, up to 32 documents can be stored. When power is turned off, all - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 106
a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box. To continue to print the remaining copies, use - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 107
specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a 4-digit access code in the printer driver. The job is released for printing by entering the access code on the operation panel, ensuring confidentiality of the print - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 108
Printing from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 109
Printing from PC > Job Box Setting Job Box Setting Configures settings for Job Box. 1 Display the screen. [Menu] key key > [Job Box] > [►] key key > [Job Box Configuration] > [►] key 2 Configure the settings. The available settings are shown below. Item Quick Copy Delete Description To - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 110
Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the machine status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER Monitor. • Exit manually: Click the settings icon - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 111
Printing from PC > Monitoring the Printer Status (Status Monitor) Printing Progress Tab The status of the print jobs is Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining. Toner Status Tab The amount of toner remaining is displayed. 4-18 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 112
menu is displayed when the settings icon is clicked. • Command Center RX If the printer is connected to a TCP/IP network and has its own IP address, use a is not displayed when using USB connection. Command Center RX User Guide • Notification... This sets the display of the Status Monitor. Status - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 113
Printing from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings Click the setting icon to display valid events in the status monitor notification screen. Select whether notification is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 114
5 Operation on the Machine This chapter explains the following topics: Loading Paper in the Multipurpose Tray ...5-2 Canceling Jobs ...5-5 Using Document Boxes ...5-6 What is Job Box? ...5-6 What is Removable Memory Box? ...5-6 Operating using Removable USB Memory ...5-7 Printing Documents Stored in - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 115
Operation on the Machine > Loading Paper in the Multipurpose Tray Loading Paper in the Multipurpose Tray For details of the supported paper sizes, refer to the following: Choosing the Appropriate Paper (page 9-9) For the paper type setting, refer to the following: Type Adjust Setting (page 6-7) Be - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 116
multipurpose tray. 3 Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 117
tray Load the paper with the print side facing up. For the procedure for printing, refer to the following: Printer Driver User Guide Example: When printing the address. 1 Oufuku hagaki (Return postcard) 2 Hagaki (Cardstocks) 3 Portrait form envelopes 4 Landscape form envelopes 1 2 3 4 IMPORTANT - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 118
Operation on the Machine > Canceling Jobs Canceling Jobs 1 While the printer displays "Processing", select [Cancel] key. "?" appears on the message display followed by the job name currently in progress. 2 Cancel a job. Select the job to cancel, and select the [OK] key. The job is canceled. 5-5 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 119
are automatically deleted. Delete (page 4-16) • For details on operating the Job Box, refer to the following: Printing Data Saved in the Printer (page 4-11) IMPORTANT Unencrypted data is saved on the SD/SDHC memory card. Exercise caution when saving sensitive documents. What is Removable Memory Box - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 120
Operation on the Machine > Operating using Removable USB Memory Operating using Removable USB Memory Plugging USB memory directly into the machine enables you to quickly and easily print the files stored in the USB memory without having to use a computer. The following file types can be printed: • - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 121
Operation on the Machine > Operating using Removable USB Memory 3 Print the document. 1 key > [Print File] > [OK] key > [OK] key 2 Select the document, and select the [OK] key. 3 Select the [OK] key. 4 Enter the print quantity, and select the [OK] key. You can select a number between 001 and 999 as - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 122
6 Setup and Registration (System Menu) This chapter explains the following topics: System Menu ...6-2 Operation Method ...6-2 Menu Settings ...6-3 Report Print ...6-4 Paper Settings ...6-6 Print Settings ...6-8 Wi-Fi Direct Set ...6-10 Wi-Fi Settings ...6-10 Wired Network ...6-12 Network Settings - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 123
must log in with administrator privileges. The factory default administrator ID and administrator password are set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 Administrator Password 2100 2600 Refer to Menu Settings on the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 124
toner when the toner is running low. The security functions can be set up to protect printer operation and the print data. This allows you to protect this machine by blocking the interface with external devices such as USB hosts. The Security Level setting is primarily a menu option used by service - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 125
Fi Status Wi-Fi Direct Description Reference Page The Administrator setting is a function that identifies a user who can use page 6-23 the printer and manage other users. Adjust printing quality and conduct machine maintenance. page 6-23 Restart the machine without turning the power switch off - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 126
Setup and Registration (System Menu) > System Menu Item Print Fonts List Description Prints the font list, allowing you to check the font samples installed in the machine. Print RAM Disk File List Print SD Card File List You can print a list of the files in the RAM disk. NOTE This setting is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 127
Setup and Registration (System Menu) > System Menu Paper Settings [Menu] key key > [Paper Settings] > [►] key Configure settings for paper. Item MP Tray Size MP Tray Type*1 Cassette1 (2) Size*2 Description Select the paper size to be used in the multipurpose tray. Values: Envelope Monarch, - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 128
3*1 Extra Heavy*1 *1 The processing speed will be slower than normal. Each media type's default weight is indicated. Media Type PLAIN ROUGH VELLUM LABELS RECYCLED PREPRINTED BOND CARDSTOCK Default Normal 2 Normal 3 Heavy 1 Heavy 1 Normal 2 Normal 2 Normal 3 Heavy 3 Media Type COLOR PREPUNCHED - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 129
Duplex Override A4/LT Emulation Error Report Color Mode Description Select the default paper source from Cassette 1 (2) and multipurpose tray. Values: be from the multipurpose tray regardless of what is set in the printer driver. While printing from the computer, select how to feed paper when the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 130
toner when printing. This is recommended for test copies where faded printing is not a problem. Values: Off, On Set the resolution used for printing. Value: 1200 dpi, 600 dpi NOTE Settings that are received from the printer driver . Value: Off, On Set the default value for the XPS fit to page - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 131
button. This setting executes push button, and the connection is started by pressing the push button on the access point. NOTE The push button method supports only the WPS. Starts connection using the machine's PIN code. Enter the PIN code into the access point. The PIN code of the machine is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 132
Setup and Registration (System Menu) > System Menu TCP/IP TCP/IP Item DHCP Auto-IP IP Address Subnet Mask Gateway Description Select whether to use TCP/IP (IPv4) Protocol. Value: Off, On Select whether to use the DHCP (IPv4) server. Value: Off, On Select whether to use Auto-IP. Value: Off, - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 133
Setup and Registration (System Menu) > System Menu TCP/IP (IPv6) Item TCP/IP (IPv6) RA(Stateless) DHCPv6 Description Select whether to use TCP/IP (IPv6). Value: Off, On Select whether to use RA (Stateless). Value: Off, On NOTE This function is displayed when [TCP/IP (IPv6)] is set to [On]. Select - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 134
Setup and Registration (System Menu) > System Menu Network Settings [Menu] key key > [Network Settings] > [►] key Configure network settings. Item Communication*1 SSL Server IPSec Bonjour Wi-Fi Direct*1 Wi-Fi*1 Wired Network NetBEUI Wi-Fi Direct*1 Wi-Fi*1 Wired Network SNMPv3 Wi-Fi Direct*1 Wi-Fi - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 135
over SSL.*2, *3 Value: Off, On NOTE When selecting [On], it also requires a certificate for SSL. the default certificate is the self-certificate of the machine. Command Center RX User Guide Set whether to enable this function for each network. Value: Disable, Enable NOTE This function is displayed - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 136
Setup and Registration (System Menu) > System Menu HTTP Item Wi-Fi Direct*1 Wi-Fi*1 Wired Network HTTPS Wi-Fi Direct*1 Wi-Fi*1 Wired Network ThinPrint Wi-Fi Direct*1 Wi-Fi*1 Wired Network Description Select whether to communicate using HTTP.*2 Value: Off, On Set whether to enable this - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 137
requires a certificate for SSL. The default certificate is the self-certificate of the machine. Command Center RX User Guide Set whether to enable this function ] is set to [On]. Set whether to use our proprietary web services.*2 Value: Off, On Set whether to enable this function for each network - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 138
Setup and Registration (System Menu) > System Menu Device Common Configures overall machine operation. Message Language [Menu] key key > [Device Common] > [►] key key > [Message Language] > [OK] key Item Message Language Description Select the language displayed on the message display. Date - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 139
Setup and Registration (System Menu) > System Menu Buzzer [Menu] key key > [Device Common] > [►] key key > [Buzzer] > [►] key Set options for buzzer sound during the machine operations. Item Key Confirmation Job End Ready Error Description Emit a sound when a key is selected on the operation - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 140
or the Print in Black and White setting is used for printing once the color toner runs out. Value: Stop printing, Print in B & W Timer [Menu] key for a certain period of time, automatically reset settings and return to the default setting. Select to use Auto Panel Reset or not. Value: Off, On - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 141
Setup and Registration (System Menu) > System Menu Item Sleep Timer Auto Error Clear Error Clear Timer FormFeed TimeOut Description Set amount of time before entering Sleep. Value For Europe 1 to 60 minutes (1 minute increments) Except for Europe 1 to 240 minutes (1 minute increments) Auto Sleep ( - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 142
: Show All, My Jobs Only, Hide All Low Toner Alert [Menu] key key > [Device Common] > [►] key key > [Low Toner Alert] > [►] key Item Low Toner Alert Description Set the amount of remaining toner to notify the administrator when to order a toner when the toner is running low. Value: Off, On Low - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 143
Setup and Registration (System Menu) > System Menu Security The security functions can be set up to protect printer operation and the print data. I/F Block [Menu] key key > [Security] > [►] key key > [I/F Block] > [►] key This allows you to protect this machine by blocking the interface - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 144
] > [►] key Adjust printing quality and conduct machine maintenance. Item ColorCalibration Registration Normal Registration Details Restart Printer Service Setting Description This machine contains a calibration function that automatically makes adjustments to compensate for changes that occur - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 145
Detailed information is displayed when [►] key is selected. Check the SSID (Service Set Identifier) of the wireless LAN to which the machine connects. Detailed information is displayed when [►] key is selected. Check the password of the wireless LAN to which the machine connects. NOTE This function - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 146
7 User Authentication and Accounting (User Login, Job Accounting) This chapter explains the following topics: Overview of User Login Administration ...7-2 Enabling User Login Administration ...7-3 Key Login ...7-4 Using User Login Administration ...7-5 Login/Logout ...7-5 Overview of Job Accounting - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 147
User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. An ID card is used for machine login. NOTE To use user authentication - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 148
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [User Login Set.] > [►] key 2 Configure the settings - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 149
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [User Login Set.] > [►] key 2 Configure the settings - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 150
User Authentication and Accounting (User Login, Job Accounting) > Using User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout When User Login is enabled, the ID card authentication screen will appear each time the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 151
to be printed from the PC on the network, you need to configure settings by using the printer driver on the PC. 1 Set Job Accounting for the PC on the network by using the printer driver. (page 7-15) 2 Execute printing. 3 Count the number of pages printed. A: 00000001 B: 00000002 100 400 200 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 152
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 2 Configure the settings key > [Job Account] > [OK] key key - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 153
key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 2 Configure the settings key > [AccountingAccess] > [OK] key key - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 154
number. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Add Account] > [OK] key 7-9 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 155
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) 2 Enter the account ID. 1 Enter the account name. NOTE You can set a number from 1 to 8 digits. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. Any " - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 156
. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Select Account] > [OK] key 7-11 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 157
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) 2 Configure the settings. 1 Select the account you want to change and select the [OK] key. 2 Select the [►] key. 3 key > [Restriction] or [Color Restriction] > [OK] key 4 key > [Off], [Counter Limit] or [ - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 158
[◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Select Account] > [OK] key 2 Edit an account - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 159
[◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 4 key > [Delete Account] > [OK] key 2 Delete an account - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 160
printed from the PC on the network, you need configure the following settings by using the printer driver on the PC. Instructions are based on interface elements as they appear in Windows 8.1. 1 Display the screen. 1 privileges, the screen to enter the user name and password will appear. 7-15 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 161
User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) 3 Click [OK]. NOTE For other settings of job accounting, refer to the following: Printer Driver User Guide 7-16 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 162
User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Counting the Number of Pages Printed Counts are classified into Total Job Accounting and Each Job Accounting. A new count can also be started after resetting the count data which - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 163
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 3 Print the report key > [Print Job Accounting List] > [OK - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 164
User Authentication and Accounting (User Login, Job Accounting) > Using Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login/Logout If job accounting is enabled, an account ID entry screen appears each time you use this machine. Login When the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 165
User Authentication and Accounting (User Login, Job Accounting) > Using Job Accounting Apply Limit Use this to specify the action taken when a department exceeds its printing limits. [Menu] key key > [User/Job Account] > [►] key key > [Apply Limit] > [►] key For details on each function, see the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 166
or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 2 Configure the settings key > [Unknown ID Job] > [OK] key - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 167
or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 3 Enter the administrator password and select the [OK] key. NOTE Enter - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 168
numbers. You can use this to set the administrator password. The factory default settings for the administrator password is set as shown below. Model Name Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Select the [▲] or [▼] key to increase or - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 169
...8-2 Cleaning ...8-2 Cleaning Paper Transfer Unit ...8-2 Toner Container Replacement ...8-3 Loading Paper ...8-6 Troubleshooting ...8-7 Solving Malfunctions ...8-7 Machine Operation Trouble ...8-7 Printed Image Trouble ...8-9 Color printing trouble ...8-11 Responding to Messages ...8-12 Adjustment - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 170
optimum print quality, it is also recommended that the inside of the machine be cleaned once a month as well as when the toner container is replaced. Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty. CAUTION Some parts are - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 171
/ 2,600 images 1,200 images / 2,200 images 1,200 images / 2,200 images 1,200 images / 2,200 images ECOSYS P5026cdn/ECOSYS P5026cdw Toner Color Black Cyan Magenta Yellow Life of the Toner Container (Printable pages) 4,000 images 3,000 images 3,000 images 3,000 images NOTE • The average number of - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 172
Troubleshooting > Regular Maintenance Replacing the Toner Container Installation procedures of the toner container is same for every color. Here, we'll explain the procedures for the yellow toner container, as an example. 1 Open the right cover. 2 Unlock the toner container. 3 Remove the toner - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 173
Troubleshooting > Regular Maintenance 5 Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. 6 Shake the toner container. 5~6 7 Install the toner container. 8-5 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 174
Troubleshooting > Regular Maintenance 8 Close the right cover. NOTE • If the right cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 175
> Troubleshooting Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 176
Troubleshooting > Troubleshooting Symptom Printouts are curled. Checkpoints ― Is the paper damp? moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 177
Troubleshooting > Troubleshooting Printed Image Trouble When the following printed image trouble occurs, implement appropriate procedures. Symptom Printed images are totally too light. White background parts of the image have a slight overall coloration. Black or colored points - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 178
Troubleshooting > Troubleshooting Symptom Printed images are fuzzy. Checkpoints Is the device . Select the [Menu] key > [Adjust/Maintenance] ― > [Service] > [Drum] > [OK] > [OK]. Check the position of the paper width guides. page 3-2 Irregular horizontal lines ― appear in the image. The - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 179
you want to continue printing in black and white? Run [ColorCalibration]. When printing from a computer Adjust the color using the printer driver. If the black toner is remained, the machine continues printing in black and white by selecting [Print in B & W] of [ColorToner Empty]. page 8-20 ― page - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 180
Troubleshooting > Troubleshooting Responding to Messages If the message display or the computer Actions Reference Page #### represents a mechanical error ― (#=0, 1, 2, ...). Call for service. The printer does not operate when this message is displayed. The total number of pages printed is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 181
Troubleshooting > Troubleshooting Message Cannot connect server Press Go Cannot connect to cover indicated on the ― screen. Are the toner containers installed correctly? Is a toner container out of place? Make sure all 4 colors of toner containers are installed correctly, and close the right - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 182
Troubleshooting > Troubleshooting E Message Enter Account ― Checkpoints Error.Power off printer off and unplug it from the mains power supply. Then contact your service representative or authorized service center. See the back page of this manual the printer driver. page 4-14 page 4-15 8-14 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 183
Troubleshooting > Troubleshooting Message Checkpoints Illegal Account ― Press GO Incorrect login info. ― Corrective Actions Reference Page The account ID was incorrect when page 7-9 processing the job externally. The job is canceled. Select the [GO] key. The login user name or password ― - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 184
Troubleshooting > Troubleshooting Message Low security Low temperature. Adjust room temp. multi copies Press GO Non-genuine Toner. Press_[Help]. Checkpoints ― Is the installed toner container our own brand? Corrective Actions Reference Page Insufficient printer memory. Multiple ― copies cannot - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 185
of the jam will be indicated on the screen. Leave the machine on and select [Help]. Follow the instruction to remove the jammed paper. page 8-25 There is no paper cassette in the ― printer, or the cassette is not inserted properly. After reinserting the paper cassette, you should be able to print - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 186
Troubleshooting > Troubleshooting S Message SD card error. Press GO Checkpoints ― Shake the toner ― container. [C][M][Y][K] Corrective Actions Reference Page An error has occurred on the SD ― card. Job is canceled. Select [GO]. The error cord is as follows. 04: - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 187
Troubleshooting > Troubleshooting W Message Wrong Account ― Checkpoints Wrong ID ― Wrong Password ― Corrective Actions Reference Page Displayed when an attempt is made to register an account in the Job Accounting menu by entering an account code that - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 188
Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the item you can - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 189
Troubleshooting > Adjustment/Maintenance Registration Procedure This function is available to the level indicator (see illustration above). • If paper is loaded without adjusting the paper length guide and paper width guide, the paper may skew or become jammed. 2 Display the screen. [Menu] key key - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 190
Troubleshooting > Adjustment/Maintenance Chart Example 4 Display the correction menu [Menu] key key > [Adjust/Maintenance] > [►] key key > [Registration Normal] > [►] key key > [Adjust Magenta] > [OK] key The magenta - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 191
Troubleshooting > Adjustment/Maintenance 2 Select the [◄] or [►] key to change the L, V, and R the level indicator (see illustration above). • If paper is loaded without adjusting the paper length guide and paper width guide, the paper may skew or become jammed. 2 Display the screen. [Menu] key key - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 192
Troubleshooting > Adjustment/Maintenance Chart Example 4 Display the correction menu. [Menu] key key > [Adjust/Maintenance] > [►] key key > [Registration Details] > [►] key key > [M 12345 3] > [OK] key The magenta correction - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 193
Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the Shows the location of a paper jam. NOTE Online help messages are available in the printer's message display to provide simple instructions for clearing jams. Select [►] ( ) key when the paper jam message has - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 194
Troubleshooting > Clearing Paper Jams Remove any jammed paper in Cassette 1 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 195
Troubleshooting > Clearing Paper Jams Remove any jammed paper in Cassette 2 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 196
Troubleshooting > Clearing Paper Jams 4 Pull Cassette 2 out toward you until it stops. 5 Remove any jammed paper. 6 Push Cassette 2 back in. 8-28 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 197
Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 198
Troubleshooting > Clearing Paper Jams 4 Pull Cassette 1 out toward you until it stops. 5 Open Feed Cover. 6 Remove any jammed paper. 7 Push Feed Cover back in. 8-30 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 199
Troubleshooting > Clearing Paper Jams 8 Push Cassette 1 back in. 9 Open the multipurpose tray. 10 Reload the paper. 8-31 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 200
Troubleshooting > Clearing Paper Jams Remove any jammed paper in Rear Cover 1 CAUTION The fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting burned. 1 Open Rear Cover 1. 2 Remove any jammed paper. 3 Open the cover (A). A 8-32 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 201
Troubleshooting > Clearing Paper Jams 4 Remove any jammed paper. 5 Open the feed cover (B). B 6 Remove any jammed paper. 7 Open the duplex unit (C). C 8-33 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 202
Troubleshooting > Clearing Paper Jams 8 Remove any jammed paper. 9 Push Rear Cover 1. 8-34 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 203
...9-5 Starting Application Use ...9-5 Checking Details of Application ...9-6 Paper ...9-8 Basic Paper Specifications ...9-8 Choosing the Appropriate Paper ...9-9 Special Paper ...9-12 Specifications ...9-16 Machine ...9-16 Printer Functions ...9-18 Paper Feeder ...9-19 Glossary ...9-20 9-1 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 204
is available for the machine. (2) Card Authentication Kit (B) (1) PF-5110 Software option (3) UG-33 (4) SD/SDHC Memory Card (1) PF-5110 "Paper this information, refer to the following: Card Authentication Kit(B) Operation Guide (3) UG-33 "ThinPrint Option" This application allows print data to be - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 205
Appendix > Optional Equipment (4) "SD/SDHC Memory Card" An SD/SDHC memory card is useful for storing fonts, macros, and overlays. The machine is equipped with a slot for an SDHC memory card with a maximum size of 32 GB, and an SD memory card with a maximum size of 2 GB. IMPORTANT Unencrypted data is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 206
Appendix > Optional Equipment 4 Replace the covers. 9-4 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 207
or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 3 Enter the administrator password and select the [OK] key. NOTE Enter - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 208
numbers. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator ID 2100 2600 9-6 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 209
[◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name ECOSYS P5021cdn/ECOSYS P5021cdw ECOSYS P5026cdn/ECOSYS P5026cdw Administrator Password 2100 2600 2 Check details of application. 1 Select [Details] of the - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 210
copy paper as used in regular ('dry') copiers and page printers such as laser printers. It also supports a variety of other types of paper that conform to the specifications . We are not responsible for the problems occurred from the use of paper that does not conform to our specifications. 9-8 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 211
paper weight (i.e., thickness) may cause several sheets to be supplied at once accidentally and may also cause blurring or other printing problems if the toner fails to adhere correctly. Moisture Content Paper moisture content is the ratio of moisture to dryness expressed as a percentage. Moisture - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 212
electricity: During printing, paper is electrostatically charged so that the toner adheres. Choose paper that can be discharged quickly so that uncut, or edges or corners are crushed. In order to prevent these problems, be especially careful when you cut the paper yourself. Packaging: Choose paper - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 213
Appendix > Paper Paper Sizes that can be Used with This Machine Paper of the following sizes is supported by the machine. Measurements in the table take into account a ±0.7 mm dimensional accuracy for length and width. Corner angles must be 90° ± 0.2°. Multipurpose Tray • Hagaki ( - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 214
choose those that are designed specifically for copiers or page printers (such as laser printers). Use the multipurpose tray for transparencies, thin paper, , special paper is more likely than regular paper to cause printing problems. Before purchasing special paper in volume, try testing a sample to - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 215
labels, you must be liable for the print quality and possible trouble. Top sheet Adhesive layer Carrier sheet Labels consist of three layers sheet until the label is used. This composition of labels may cause more problems. The label surface must be covered completely with the top sheet. Gaps - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 216
Appendix > Paper Hagaki (Cardstock) Burrs Burrs Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki ( - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 217
Appendix > Paper Preprinted Paper Preprinted paper must conform to the specifications. Basic Paper Specifications (page 9-8) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 218
electrophotography 512 MB USB Interface Connector: 1 (Hi-Speed USB) Network interface: 1 (10 BASE-T/100 BASE-TX/1000 BASE-T) USB Port: 1 (Hi-Speed USB) Wireless LAN support*2 *1 Up to upper limit height line in the cassette. *2 Only ECOSYS P5021cdw/ECOSYS P5026cdw 9-16 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 219
Dimension (W × D × H) Weight (without toner container) Space Required (W × D) (Using multipurpose 410 × 594 mm ECOSYS P5021cdn/ECOSYS P5021cdw 120 V Specification Model: 120 V 60 Hz 8.6 A 230 V Specification Model: 220 to 240 V 50 Hz 4.5 A ECOSYS P5026cdn/ECOSYS P5026cdw 120 V Specification Model: - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 220
interface: 1 (10 BASE-T/100 BASE-TX/1000 BASE-T) Wireless LAN support*2 Page Description Language PRESCRIBE Emulations PCL6 (PCL-XL, PCL5c), KPDL3 (PostScript3 compatible), PDF, XPS, OpenXPS *1 The processing speed will be slower than normal. *2 Only ECOSYS P5021cdw/ECOSYS P5026cdw 9-18 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 221
Appendix > Specifications Paper Feeder Item Paper Supply Method Paper Size Supported Paper Dimensions (W) × (D) × (H) Weight Description Friction retard feeder (No. Sheets: 250, 80 Approx. 8.16 lb/Approx. 3.7 kg NOTE Consult your dealer or service representative for recommended paper types. 9-19 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 222
Talk AppleTalk offers file sharing and printer sharing and it also enables you to utilize application software that is on another computer you install Bonjour on Windows XP Service Pack 2 or later, the Windows firewall will be set up correctly for Bonjour. Default Gateway This indicates the device, - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 223
to be carried out via routers on printers in remote locations. It also supports the HTTP authentication mechanisms along with SSL printer and allows users to print single or multiple copies of the stored data later using the printer's operation panel. KPDL (Kyocera Page Description Language) Kyocera - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 224
for its Windows as a standard protocol for file sharing and printing services. Outline font With outline fonts, character outlines are represented with in one minute. Printer Driver The software to enable you to print data created on any application software. The printer driver for the machine is - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 225
Internet protocol and expands the available address space, which resolves the problem of the lack of addresses under IPv4, while also introducing other Protected Access. The WPS-supported services can connect to the wireless access points by pushing a button or entering passphrases. 9-23 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 226
Method 2-6 Conventions Used in This Guide x Counting the Number of Pages Printed Summer Time 6-17 Time 6-17 Time Zone 6-17 Default Gateway 9-20 Settings 6-11 Device Common 6-17 Buzzer 6- 17 Display Status/Log 6-21 Error Handling 6-19 Low Toner Alert 6-21 Message Language 6-17 Power Off Rule - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 227
Guides Provided with the Machine viii H Handles 2-2 Help Screen 2-12 HTTP Network Settings 6-15 HTTPS Network Settings 6-15 I I/F Block 6-22 Install Macintosh 2-40 Software Use of This Product 1-9 Login 2-13 Logout 2-14 Low Toner Alert 6-21 LPD Network Settings 6-14 M Management 7-1 Media Type - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 228
6-8 Print Quality 6-9 User Name 6-9 Printer Print setting 4-2 Printer Driver 9-22 Help 4-3 Printing Documents Stored Printer 6-23 Right Cover 2-2 S Safety Conventions in This Guide 1-2 SD Card 9-3 Format 6-18 Security 6-22 Security Level 6-22 Security Precautions when Using Wireless LAN 1-8 Service - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 229
ThinPrint over SSL Network Settings 6-16 TIFF/JPEG Size Default 6-9 Time 6-17 Time Zone 6-17 Timer Auto Toner Container (Black) 2-4 Toner Container (Cyan) 2-4 Toner Container (Magenta) 2-4 Toner Container (Yellow) 2-4 Toner Container Lock Lever 2-4 Top Tray 1-i, 2-2 Tray Extension 2-3 Troubleshooting - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 230
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10, 16/F.,Mita Centre, 552-566, Castle Peak Road Tsuen Wan, New Territories, Hong Kong Phone: +852-3582-4000 Fax: +852-3185-1399 KYOCERA Document Solutions Taiwan Corporation 6F., No.37, Sec. 3, Minquan E. Rd., Zhongshan Dist., Taipei 104, Taiwan R.O.C. Phone: +886-2-2507-6709 Fax: +886-2-2507-8432 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 232
Lda. Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa, Portugal Phone: +351-21-843-6780 Fax: +351-21-849-3312 KYOCERA Document Solutions South Africa (Pty) Ltd. KYOCERA House, Hertford Office Park, 90 Bekker Road (Cnr. Allandale), Midrand, South Africa Phone: +27-11-540-2600 Fax: +27-11-466 - Kyocera ECOSYS P5021cdw | ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 233
Rev.1 2016.6 2RBKDEN001
OPERATION GUIDE
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