Kyocera ECOSYS P5021cdw ECOSYS P5021cdn/P5021cdw/M5026cdn/P5026cdw Operation G - Page 181
Message, Checkpoints, Corrective Actions, Reference, Authentication Server
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Troubleshooting > Troubleshooting Message Cannot connect server Press Go Cannot connect to Authentication Server Cannot connect. Cannot recognize. Cannot start this job Press Go Cannot use this function. Cassette # not loaded Check cassette # Close rear cover # Close right cover. Connection limit exceeded. Checkpoints Corrective Actions Reference Page ― The job is canceled. Select [Go] key. ― Check the connection status with the server. ― Set machine time to match the page 2-15 server's time. ― Check the connection status with ― the server. ― This appears when the Wi-Fi or Wi- page 6-10 Fi Direct connection did not complete. Check the settings, and check the signal conditions. ― Make sure your ID card has been ― registered. ― You cannot use the specified box. ― Job is canceled. Select the [GO] key. ― This message is displayed when a ― user tries to use the restricted function. ― The corresponding paper cassette ― is not installed. Install the cassette. ― Open and then close the indicated ― cassette. Is there any cover which is open? Close the cover indicated on the ― screen. Is there any cover which is open? Close the cover indicated on the ― screen. Are the toner containers installed correctly? Is a toner container out of place? Make sure all 4 colors of toner containers are installed correctly, and close the right cover. page 8-4 ― Cancel a connection to a portable ― device that is not being used, or set the machine's auto disconnect time to break portable device connections. D Message Device busy Duplex disabled Press GO Checkpoints ― Did you select a paper size/type that cannot be duplex printed? Corrective Actions Reference Page This message is displayed when ― Remove Device was selected while a USB memory was being used. The previous screen is displayed again 1 or 2 seconds. Select [Menu] to select the ― available paper. Select the [GO] key to print without using Duplex function. 8-13
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