LG D500 Owners Manual - English - Page 104
Troubleshooting
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Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures Micro SIM error There is no Micro SIM card in the phone or it is inserted incorrectly. Make sure that the Micro SIM card is correctly inserted. No network connection/ Dropped network Codes do not match Signal is weak or you are outside the carrier network. Operator applied new services. To change a security code, you will need to confirm the new code by re-entering it. The two codes you have entered do not match. Move toward a window or into an open area. Check the network operator coverage map. Check whether the Micro SIM card is more than 6~12 months old. If so, change your Micro SIM at your network provider's nearest branch. Contact your service provider. If you forget the code, contact your service provider. 103