LG D500 Owners Manual - English - Page 107
Vibration mode, Check the settings status in - cases
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Troubleshooting Message Possible causes Possible corrective measures The screen does not turn on when I receive a call. Proximity sensor problem No sound Vibration mode If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or Intermittent software Try to perform a software update via freezes problem the website. 106
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106
Troubleshooting
Message
Possible causes
Possible corrective measures
The screen
does not
turn on
when I
receive a
call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound
Vibration mode
Check the settings status in the
sound menu to make sure you are not
in vibration or silent mode.
Hangs up or
freezes
Intermittent software
problem
Try to perform a software update via
the website.