Marantz SR6004 SR6004 / SR5004 User Manual - English - Page 80

ENGLISH FUNCTIONS CONNECTIONS BASIC OPERATION ADVANCED CONNECTIONS NAMES AND TROUBLESHOOTING If you have any problem using this product, please be sure to check the items in the following table. If you trouble cannot be solved, please unplug the power cable immediately and contact your Marantz authorized dealer or service center. GENERAL BASIC 78 Symptom Cause Solution Check the AC power cable connection. The unit does not The AC power cable is improperly Make sure the AC power cable is turn on. connected. firmly inserted into the unit. Make sure the power plug is firmly inserted into the power outlet. Check the connection of the input The input cables are not fully connected. cables between this unit and the source component (CD player, etc.), referring to the connection diagram. Set the input selector to the input The input selector is in the wrong terminal to which the source There is no sound. position. component (CD player, etc.) is connected. The volume is too low. Adjust the volume. The mute function has been activated. Cancel the mute function. Headphones are connected to the unit. Remove the headphones. There is no sound from a certain speaker. The speaker is improperly connected. Refer to the connection diagram to properly connect the speaker. The sound image does not localize correctly and is unnatural. • The polarity (+/-) of some speaker cables is incorrect. • Speaker position and speaker cable connections are incorrect. Unplug the AC power cable and check the speaker cable connections. • The speaker cable has shortcircuited. • Unplug the AC power cable and check the speaker cable connections. • The unit was played at a higher • Turn the volume down a bit. volume than it was designed to be played. The STANDBY • You are using speakers with indicator is blinking lower impedance than required. slowly (twice a second). • Always use speakers with the required impedance. • For safety's sake, always leave enough space around the unit. • Use the remote controller to turn on the power. • The unit was placed and used on • If the same problem occurs a narrow rack or similar confined again, unplug the AC power space and became overheated cable and have the unit serviced inside. at the nearest service center. The STANDBY indicator is blinking There may be something wrong fast (8 times a with the unit. second). Immediately unplug the AC power cable and have the unit serviced at the nearest service center. Page    r r Symptom Cause Solution The unit uses a computer that on The display is not rare occasions can malfunction Unplug the AC power cable and displaying properly. if affected by static electricity, then plug it in again. lightning or so on. The batteries are dead. Replace the batteries with new ones. The remote controller is out of range. Use the remote controller within range of the unit. Cannot use the remote controller to operate the unit. There is an obstacle between the unit and remote controller. Strong light is falling on the unit's infrared receptor window. Remove the obstacle. Prevent strong light from falling on the infrared receptor window. The mode of the remote controller Press the remote controller's AMP is improperly set. button before operating. The unit is set to IR = DISABLE. Change the setting to IR = ENABLE. The main unit's volume control The front key (button) lock has and buttons do not been set. work. Release the front key (button) lock. A hissing noise (residual noise) is generated when there is no input signal. The unit has a surround DSP, which If the noise bothers you when can sometimes make a noticeable listening to a 2CH source, listen in hissing noise. SOURCE DIRECT mode. Page        SETUP ADVANCED OPERATION TROUBLESHOOTING OTHERS