Ricoh 402011 Operating Instructions - Page 42

The Machine Does Not Print

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Page 42 highlights

Troubleshooting The Machine Does Not Print Possible Cause Solutions Is the power on? Is the machine online? Check the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. If not, press {fOnline} on the control panel. Does the Printer key stay If so, check the error message on the display and take required ac- red? tion. Is there a warning status or If so, check the error message or warning status on the display and error message on the dis- take the required action. play? Is the interface cable con- Connect the interface cable securely. If it has a fastener, fasten that nected securely to the ma- securely as well. chine and computer? See p.5 "Connecting the Machine"". 5 Are you using the correct The type of interface cable you should use depends on the compu- interface cable? ter. Be sure to use the correct one. If the cable is damaged or worn, replace it. See p.5 "Connecting the Machine". Was the interface cable connected after the machine was turned on? Connect the interface cable before turning on the machine. 36

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Troubleshooting
36
5
The Machine Does Not Print
Possible Cause
Solutions
Is the power on?
Check the cable is securely plugged into the power outlet and the
machine.
Turn on the main power switch.
Is the machine online?
If not, press
{
f
Online
}
on the control panel.
Does the Printer key stay
red?
If so, check the error message on the display and take required ac-
tion.
Is there a warning status or
error message on the dis-
play?
If so, check the error message or warning status on the display and
take the required action.
Is the interface cable con-
nected securely to the ma-
chine and computer?
Connect the interface cable securely. If it has a fastener, fasten that
securely as well.
See p.5 “Connecting the Machine”“.
Are you using the correct
interface cable?
The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one. If the cable is damaged or worn,
replace it.
See p.5 “Connecting the Machine”.
Was the interface cable
connected after the ma-
chine was turned on?
Connect the interface cable
before
turning on the machine.