Ricoh 402011 Operating Instructions - Page 47

No response from the scanner., Scanner is not available. Please check scanner connec

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The Scanner Function Message Causes and solutions [Insufficient memory. Resolution is too high. Please re- • Reset the scan size. duce resolution or expand scanner.] • Lower the resolution. Note ❒ When a paper misfeed occurs in the machine during printing, scanning cannot be performed. In this case, after the misfed paper has been removed, proceed with scanning. [Invalid command. Scanning has been aborted.] Check whether the main power switch of the machine is turned off. Check whether the machine is connected to the network correctly. [No original on platen glass or ADF.] [No response from the scanner.] [Scanner is in use by other user. Please wait.] Place the original correctly. See p.29 "Placing Originals". • Check whether the machine is connected to the network correctly. 5 • The network is crowded. Wait for a while, and then try to reconnect. The scanner function is being used. Wait for a while and reconnect. [Scanner is not available. Please check scanner connec- • Check whether the main power switch tion.] of the machine is turned off. • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computers. 41

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The Scanner Function
41
5
[
Insufficient memory. Resolution is too high. Please re-
duce resolution or expand scanner.
]
•
Reset the scan size.
•
Lower the resolution.
Note
❒
When a paper misfeed occurs in the ma-
chine during printing, scanning cannot
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
[
Invalid command. Scanning has been aborted.
]
Check whether the main power switch of
the machine is turned off.
Check whether the machine is connected to
the network correctly.
[
No original on platen glass or ADF.
]
Place the original correctly.
See p.29 “Placing Originals”.
[
No response from the scanner.
]
•
Check whether the machine is connect-
ed to the network correctly.
•
The network is crowded. Wait for a
while, and then try to reconnect.
[
Scanner is in use by other user. Please wait.
]
The scanner function is being used. Wait
for a while and reconnect.
[
Scanner is not available. Please check scanner connec-
tion.
]
•
Check whether the main power switch
of the machine is turned off.
•
Check whether the machine is connect-
ed to the network correctly.
•
Deselect the personal firewall function
of the client computers.
Message
Causes and solutions