Ricoh MP C6502 Manuals - Page 204

machine in [System Settings]. For, Receiving Documents Using

Page 204 highlights

10. Troubleshooting Message Causes Solutions "Check whether there are any network problems." [16-00] • An IP address has not been registered for the main machine. • A network is not connected properly. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact your administrator. • For details about network problems, contact your administrator. "Connection with the remote A network error occurred machine has failed. Check while using the remote fax the remote machine status." function. • Check that the main machine supports the remote fax function. • Check that the main machine is working normally. • Check that the correct IP address or host name is set for the main machine in [System Settings]. For details about these settings, contact your administrator. • Check that the LAN cable is correctly connected to the machine. • For details about network problems, contact your administrator. "Connection with the remote The main machine's power is machine has failed. Check off. the remote machine status." Turn on the main machine's power. "Connection with the remote machine has failed. Check the remote machine status." A timeout error occurred while an attempt was made to connect the device via remote fax function. • Check that the LAN cable is correctly connected to the machine. • Check that the main machine is working correctly. • For details about connection with main machine, see "Sending/ Receiving Documents Using a Remote Machine (Remote Fax)", Fax . 194

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Message
Causes
Solutions
"Check whether there are
any network problems."
[16-00]
An IP address has not
been registered for the
main machine.
A network is not
connected properly.
Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
A network error occurred
while using the remote fax
function.
Check that the main machine
supports the remote fax function.
Check that the main machine is
working normally.
Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
Check that the LAN cable is
correctly connected to the
machine.
For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
The main machine's power is
off.
Turn on the main machine's power.
"Connection with the remote
machine has failed. Check
the remote machine status."
A timeout error occurred
while an attempt was made
to connect the device via
remote fax function.
Check that the LAN cable is
correctly connected to the
machine.
Check that the main machine is
working correctly.
For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax
.
10. Troubleshooting
194