Ricoh MP C6502 Manuals - Page 230
Messages Displayed on the Client Computer, Any of Login User Name
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10. Troubleshooting Message Causes Solutions "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory storage device. Select whether or not to save the scanned document to the memory storage device. Messages Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." The entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication succeeded. However, the access privileges for scanner function has been denied." The logged in user name For details about how to set does not have permission for permissions, see Security Guide . scanner function. "Cannot add any more scanning mode." The maximum number of registerable scan modes has been exceeded. The maximum number of modes that can be stored is 100. Delete unneeded modes. "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the ADF triggers the automatic original size detection process. Lift the ADF by 30 degrees or more. 220