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Samsung SPH-i350 User Manual(SPH-I350 (Intrepid) Eng) (ENGLISH) - Page 206

Contacting Sprint

UPC - 695874506897

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Contacting Sprint Sprint Worldwide Customer Service is available to answer your questions 24 hours a day, 7 days a week. Visit www.sprint.com/international and click Chat with us to talk online with an International Services representative; or click Email us to send an email to an International Services representative; While in the United States: ᮣ Call 1-888-226-7212, option 2. While traveling outside the United States: ᮣ Call +1-817-698-4199, option 2. There is no charge for this call from your Sprint wireless device. From a landline phone when outside the United States: Sprint Worldwide Customer Service can be reached from a landline phone at +1-817-698-4199, option 2. Access or connection fees may apply. The toll-free numbers below can also be used to contact Sprint Worldwide Customer Service in the following countries. Country Canada Caribbean (most islands) France Germany Italy Mexico Trinidad and Tobago United Kingdom 198 3E. Sprint Worldwide Wireless Service From Landline Phone 1-888-226-7212 1-888-226-7212 0800-903200 0800-180-0951 800-787-986 001-877-294-9003 1-800-201-7545 0808-234-6616

Section	Page
Table of Contents	3
Introduction	7
Your Device’s Menu	7
Getting Started	9
1A. Setting Up Service	10
Setting Up Your Device	10
Initial Setup	12
Activating Your Device	14
Setting Up Your Voicemail	15
Sprint Account Passwords	16
Getting Help	17
Managing Your Account	17
Sprint 411	18
Sprint Operator Services	18
Your Device	19
2A. Device Basics	20
Your Device	20
Key Functions	21
Keyboard Features	24
Viewing the Display Screen	25
Turning Your Device On and Off	27
Turning Your Device On	27
Turning Your Device Off	28
Battery and Charger	28
Reviewing the Battery Charge Level	30
Conserving Additional Battery Power	31
Navigating Through the Menus	31
Displaying Your Phone Number	33
Making and Answering Calls	34
Making Calls	34
Dialing Options	34
Answering Calls	35
Missed Call Notification	36
Calling Emergency Numbers	37
In-Call Options	38
End-of-Call Options	39
Saving a Phone Number	39
Saving Phone Numbers With Pauses	40
Finding a Phone Number	41
Plus (+) Code Dialing	41
Dialing From the Contacts List	42
Speed Dialing	42
Entering Text	43
Text Entry Overview	43
Using the Keyboard	44
Entering Symbols, Emoticons and My Messages	45
2B. Settings	47
Personalizing Your Device	47
Configuring the Time and Date	48
Configuring the Regional Settings	49
Sound Settings	49
Ringer Types	49
Enabling Sounds	52
Selecting a Keyboard Tone	52
Vibrate	52
Silence All	53
Alert Notification	53
DNSe	53
Display Settings	54
Changing the Screen Backlight	54
Changing the Keyboard Backlight	54
Restricting the Keyboard Backlight Time-Out	55
Changing the Brightness	55
Activating the Power Save Mode	56
Location Settings	56
Messaging Settings	57
New Message Settings	57
SMS and MMS Message Settings	57
Managing Preset Messages	58
Airplane Mode	59
TTY Use With Sprint Service	60
Device Setup Options	61
Ending Running Programs	61
Using the Task Manager	62
Shortcuts	62
Auto Answer Mode	63
Setting Smart Dialing	64
Plus Code Dialing	64
Security Settings	64
Voice Privacy	64
Creating a Password	65
Accessing the Security Menu	66
Your Device’s Lock Feature	66
Using Special Numbers	67
Using Encryption	67
Managing Certificates	68
Resetting Your Device	68
Security Features for Data Services	69
Net Guard	69
2C. History	70
Viewing History	70
History Options	71
Filtering Calls in History	72
Making a Call From History	72
Saving a Number From History	73
Erasing History	73
2D. Contacts	74
Adding a New Contacts Entry	74
Saving a Phone Number	75
Contacts Entry Options	75
Editing a Contacts Entry	77
Adding a Number to a Contacts Entry	77
Editing a Contacts Entry’s Numbers	77
Deleting a Contact	78
Assigning Speed Dial Numbers	78
Adding a New Group	79
Selecting a Ringer Type for an Entry	79
Assigning a Picture to an Entry	80
Finding Contacts Entries	80
Dialing Sprint Services	82
2E. Calendar and Tools	84
Calendar	84
Adding an Event to the Calendar	84
Event Alert Menu	86
Viewing Events	86
Going to the Current Day’s Calendar Menu	87
Editing an Event	87
Erasing Events	87
Alarm Clock	88
Wake-up Alarm	89
Notepad	89
Using Tasks	91
Task Options	92
Sorting and Filtering Tasks	93
Editing a Task	94
Deleting a Task	94
Beaming a Task via Bluetooth	94
Office Mobile	95
Excel Mobile	95
OneNote Mobile	96
Word Mobile	97
Calculator	98
Tip Calculator	99
Using the Smart Converter	99
Using the Stop Watch	99
World Clock	100
Updating Your Device	101
Updating the PRL	101
2F. microSD Card	102
Using a microSD Card	102
microSD Cards	102
microSD Card Memory	104
Viewing Memory in the microSD Card	104
Formatting the microSD Card	104
microSD Folders	105
General Memory Information	105
Displaying Your microSD Folders	105
Creating Folders in the microSD Card	106
Transferring Files Between Your Computer and Your microSD Card	106
Connecting Your Device to Your Computer	106
Configuring the USB to PC Connection	107
Important Connection Information	107
2G. Synchronizing With Your Computer	109
Installing the Sync Program	109
Running the Sync Program	110
Synchronization Overview	110
ActiveSync Connection and Setup	111
Configuring a Direct ActiveSync Connection	112
Setting Up Windows Media Player Sync	112
Syncing Music via Windows Media Player	114
Creating a Custom Ring Tone	115
2H. Camera	116
Taking Pictures	116
Camera Mode Functions	118
Using the Album Screen	119
Assigning Pictures	120
Selecting Camera Settings	122
Recording Videos	123
Camcorder Mode Functions	124
Selecting Video Mode Options	125
Viewing Your Camcorder’s Status Area Display	126
Storing Pictures and Videos	126
Storage Options	126
Working With Pictures and Videos	127
Device Picture and Video Folders	127
microSD Picture and Video Folders	128
Sending Pictures and Videos by Email	128
Printing Pictures via Bluetooth	129
2I. Bluetooth	131
About Bluetooth	131
Turning Bluetooth On and Off	131
Using the Bluetooth Settings Menu	132
Enabling Smart Pairing	133
Pairing Bluetooth Devices	133
Disconnecting Your Paired Device	134
Reconnecting Your Paired Device	134
Deleting Paired Devices	135
Sending Data via Bluetooth	135
Sprint Service	137
3A. Sprint Service: The Basics	138
Voicemail	138
Setting Up Your Voicemail	138
Voicemail Notification	139
Retrieving Your Voicemail Messages	139
Clearing the Message Icon	140
Voicemail Key Guide	140
Text Messaging (SMS)	141
Composing Text Messages	141
Accessing Text Messages	142
Managing Text Messages	143
Caller ID	143
Call Waiting	144
Making a Three-Way Call	144
Call Forwarding	145
Roaming	145
Setting Roam Mode	146
Call Guard	147
Data Roam Guard	148
3B. Web and Data Services	149
Getting Started With Data Services	149
Your User Name	149
Launching a Web Connection	150
Data Connection Status and Indicators	151
Navigating the Web	151
Using the Web Toolbar	151
Moving Around	152
Going to a Specific Website	153
Creating Bookmarks	153
Browser Menu	154
Email	155
Email Overview	155
Setting Up an IMAP or POP Account	156
Accessing Email	160
Editing an Email Account	161
Using Microsoft Exchange ActiveSync With a Corporate Outlook Account	164
Instant Messaging	167
Sprint Software Store	168
Tellme	169
Launching Tellme	170
Making a Call Using Tellme	170
Dialing a Phone Number Using Tellme	171
Sending a Text Message Using Tellme	171
Accessing the Tellme Options	172
Wi-Fi	172
Turning Wi-Fi On and Off	172
Adding a New Wi-Fi Connection	173
Data Services FAQs	174
3C. Entertainment: TV and Music	176
TV	176
Your Sprint TV Channel Options	176
Watching TV	177
Supported File Formats	177
Playing a Local Media File	177
Sprint TV FAQs	178
Music – Sprint Music Store	179
Accessing the Sprint Music Store	179
Purchasing and Downloading Music	180
Backing Up Your Downloaded Music Files	180
Games	181
Downloading a New Game	181
Launching a Game	181
NASCAR	182
NFL Mobile Live	183
YouTube	184
3D. GPS Navigation	186
GPS Services	186
Activating Location Mode	186
Sprint Navigation	186
Registering Sprint Navigation	187
Using Sprint Navigation	187
Getting Driving Directions	188
Configuring Your Navigation Preferences	193
Launching the Product Tour	194
3E. Sprint Worldwide Wireless Service	195
Your SIM Card	195
Enabling Sprint Worldwide Services	195
Installing Your SIM Card	196
Using Your Device While Traveling	197
GSM Mode Setup	197
Selecting a GSM Network	198
Viewing Your Preferred Networks	198
Making and Answering Calls While Traveling	199
Calling Emergency Numbers in GSM Mode	199
Using Plus (+) Code Dialing	199
Direct Dialing	200
Making Calls Within a Country (Local or Long Distance Dialing)	200
Calling the United States From Another Country	200
Calling Other Countries	200
Retrieving Voicemail Messages	200
International Data Roaming	201
Getting Started With Data Services	201
Accessing Data Services While Traveling	201
Using Your SIM Card’s PhoneBook	202
Adding Entries to the SIM PhoneBook	202
Copying Contacts Entries to the SIM PhoneBook	203
Setting GSM Services Options	204
Using Call Barring (GSM)	204
Caller ID	204
Call Forwarding	205
Call Waiting	205
Voicemail and Text Messages	205
Contacting Sprint	206
Safety and Warranty Information	207
4A. Important Safety Information	208
General Precautions	208
Maintaining Safe Use of and Access to Your Device	209
Using Your Device With a Hearing Aid Device	210
Getting the Best Hearing Device Experience With Your Device	211
HAC/Wi-Fi Language	212
Caring for the Battery	212
Radio Frequency (RF) Energy	213
Owner’s Record	215
User Guide Proprietary Notice	215
4B. Manufacturer’s Warranty	216
Manufacturer’s Warranty	217