Sony MZ-DH10P Operating Instructions - Page 52

Troubleshooting, Symptom, Case and/or corrective action

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Troubleshooting Troubleshooting If a problem occurs during player operation, follow the steps described below before consulting the nearest Sony dealer. If any messages appear, it is recommended to take notes. 1 Check to see if the problem is listed in "Troubleshooting." Check "Messages" ( page 58) for the problem as well. 2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer. While charging Symptom The rechargeable battery does not start charging. The rechargeable battery cannot be fully charged. The rechargeable battery has become drained even when the player was not used for a while. Even when fully charged, the life of the battery is only about half what it normally is. Case and/or corrective action  The rechargeable battery has been inserted incorrectly or the AC power adaptor has been connected incorrectly. Insert the rechargeable battery correctly or connect the AC power adaptor correctly.  No rechargeable battery is inserted. Insert the rechargeable battery ( page 14).  Because of the battery's characteristics, the capacity of the rechargeable battery may be smaller than normal when it is used for the first time or after a long period of disuse. Charge and discharge the battery several times. The normal battery life will be restored.  The rechargeable battery is drained. Charge the rechargeable battery. It takes one minute after placing the player on the USB cradle for an indication to appear and charging to start. If charging does not start even after a minute, replace the player on the USB cradle again.  The surrounding temperature is too high or too low ("CHARGE +5°C - +35° C (41F-95F)" appears in the display). Charge the battery at a temperature of +5° C (+41° F) to +35° C (+95° F).  "Quick Mode" was set to "On" ( page 37). If you set "Quick Mode" to "On", the power stays on inside player even when there is no operation, causing the rechargeable battery life to shorten. If the rechargeable battery is not fully charged, the battery may become drained after a while. If this happens, charge the rechargeable battery again.  The useful life of the rechargeable battery may be ending. Replace the rechargeable battery with the new one. 52

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Troubleshooting
Troubleshooting
If a problem occurs during player operation, follow the steps described below before consulting
the nearest Sony dealer. If any messages appear, it is recommended to take notes.
1
Check to see if the problem is listed in “Troubleshooting.”
Check “Messages” (
page 58) for the problem as well.
2
If after step
1
you still cannot solve the problem, consult your nearest Sony dealer.
While charging
Symptom
Case and/or corrective action
The rechargeable battery does not
start charging. The rechargeable
battery cannot be fully charged.
The rechargeable battery has been inserted incorrectly or the
AC power adaptor has been connected incorrectly. Insert the
rechargeable battery correctly or connect the AC power adaptor
correctly.
No rechargeable battery is inserted. Insert the rechargeable
battery (
page 14).
Because of the battery’s characteristics, the capacity of the
rechargeable battery may be smaller than normal when it is
used for the first time or after a long period of disuse. Charge
and discharge the battery several times. The normal battery life
will be restored.
The rechargeable battery is drained. Charge the rechargeable
battery. It takes one minute after placing the player on the
USB cradle for an indication to appear and charging to start. If
charging does not start even after a minute, replace the player
on the USB cradle again.
The surrounding temperature is too high or too low (“CHARGE
+5°C – +35° C (41F–95F)” appears in the display). Charge the
battery at a temperature of +5° C (+41° F) to +35°
C (+95° F).
The rechargeable battery has
become drained even when the
player was not used for a while.
“Quick Mode” was set to “On” (
page 37). If you set “Quick
Mode” to “On”, the power stays on inside player even when
there is no operation, causing the rechargeable battery life to
shorten. If the rechargeable battery is not fully charged, the
battery may become drained after a while. If this happens,
charge the rechargeable battery again.
Even when fully charged, the life of
the battery is only about half what
it normally is.
The useful life of the rechargeable battery may be ending.
Replace the rechargeable battery with the new one.
52