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Toshiba Qosmio E15 User Guide - Page 266

Contacting Toshiba

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266 If Something Goes Wrong If you need further assistance Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows operating system and all other preloaded software on your choice of media. ❖ Name and version of the program involved in the problem along with its installation media. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

Section	Page
Qosmio E15 Series User's Guide	1
Contents	28
Introduction	37
This guide	38
Safety icons	39
Other icons used	40
Other documentation	40
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Creating a computer-friendly environment	42
Keeping yourself comfortable	43
Precautions	46
Important information on your computer’s cooling fan	48
Setting up your computer	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding external devices	51
Connecting to a power source	52
Charging the main battery	55
Using the computer for the first time	56
Opening the display panel	56
Your computer’s features and specifications	57
Turning on the power	57
Using the TouchPad™	58
Scrolling with the TouchPad™	59
Using the Scroll button	59
Using the Control buttons	59
Disabling or enabling the TouchPad	60
Installing additional memory (optional)	61
Removing a memory module	65
Using an external keyboard	67
Using a mouse	67
Connecting a local printer	67
Setting up your printer	68
Connecting an optional external diskette drive	72
Connecting external display devices	73
Connecting the display device	73
Directing the display output when you turn on the computer	76
Adjusting the quality of the external display	77
Connecting External AV Input Devices	77
Turning off the computer	79
Caring for your computer	80
Cleaning the computer	80
Closing the display panel	81
Moving the computer	81
Using a computer lock	82
Chapter 2: Learning the Basics	83
Computing tips	83
Using the keyboard	85
Character keys	85
Making your keyboard emulate a full-size keyboard	85
Ctrl, Fn, and Alt keys	86
Function keys	86
Windows ® special keys	87
Overlay keys	87
Using the overlay to type numeric data	88
Starting a program	89
Starting a program from the Start menu	89
Starting a program from Windows ® Explorer	90
Starting a program from the Run dialog box	91
Saving your work	92
Printing your work	94
Backing up your files	95
Restoring your work	95
Using the DVD-ROM or multi-function drive	96
Drive components and control buttons	97
DVD-ROM drive components	97
Media control buttons	98
Inserting a disc	99
Viewing the contents of a CD or DVD	102
Removing a disc with the computer on	102
Removing a disc with the computer off	103
Caring for CDs or DVDs Discs	103
Setting up for communications	104
Connecting the modem to a phone line	104
Connecting your computer to a network	105
Powering down the computer	105
Using the Turn off computer or Shut down command	106
Using Hibernation Mode	108
Using Standby Mode	110
Toshiba’s online resources	113
Chapter 3: Mobile Computing	114
Toshiba’s energy-saver design	114
Running the computer on battery power	115
Battery Notice	115
Power management	116
Using additional batteries	117
Charging the batteries	117
Charging the main battery	118
Charging the RTC battery	118
Monitoring battery power	120
Determining remaining battery power	120
What to do when the battery runs low	122
Setting battery alarms	122
Conserving battery power	123
Power profiles in Windows XP	124
Using a hot key to set the power profile	124
Changing the main battery	125
Removing the battery from the computer	126
Inserting the battery into the computer	127
Taking care of your battery	128
Safety precautions	128
Maximizing battery life	129
Disposing of used batteries	130
Traveling tips	131
Chapter 4: Exploring Your Options	132
Exploring the desktop	132
Finding your way around the desktop	133
Setting up for communications	136
Determining the COM port	136
Connecting the modem to a telephone line	137
Connecting your computer to a network	137
An overview of using the Internet	141
The Internet	141
The World Wide Web	142
Internet Service Providers	142
Connecting to the Internet	142
Surfing the Internet	143
Internet features	143
Uploading and downloading files from the Internet	144
Exploring audio features	145
Playing an audio CD	145
Playing CDs using Auto-Run	146
Creating a CD or DVD	147
Recording sounds	148
Using external speakers or headphones	150
Using the i.LINK® port	151
Inserting and removing PC Cards	151
Inserting a PC Card	151
Removing a PC Card	152
Setting up a PC Card for your computer	153
Using the Bridge Media slot	153
Inserting Memory Stick or Memory Stick PRO media	154
Removing Memory Stick or Memory Stick PRO media	154
Inserting an SD™ Card	155
Removing an SD™ Card	155
Inserting an xD-Picture Card™	156
Removing an xD-Picture Card™	156
Using QosmioPlayer	157
Using the Media Control Buttons	158
Playing an audio CD	158
Playing a DVD	159
Watching television	161
Connecting an External Device	162
Remote Control for QosmioPlayer	163
Removing QosmioPlayer	170
Installing the QosmioPlayer Recovery media	171
On systems with QosmioPlayer currently installed	171
On systems with QosmioPlayer previously uninstalled	171
Connecting your modem to a telephone line	172
Connecting to a phone line	173
Chapter 5: Getting to Know the Windows ® XP Media Center Edition	175
Media Center Setup	176
Connecting to a Television	176
Connecting the TV Signal Source When You Have an Existing Setup	177
Starting the Media Center	180
Remote Control For Media Center	184
Watching Television Programs	190
Selecting a Program from the TV Guide	192
Watching a Recorded TV Program	193
Searching for a TV Program	194
Recording TV	195
Recording TV tips	196
Recording from the Guide	197
Recording from Search	198
Recording Manually	198
Changing Your Settings	199
Changing recording priorities	200
Listening to Music	201
Creating Your Music Library Using Windows Media Player	202
Adding Music from Your Hard Drive to Windows Media Player Library	203
Playing Digital Music Files	204
Finding Music Files in My Music	205
Playing a Song	206
Setting Up an Automatic Disc Jockey	206
Finding and Playing an Album	207
Creating a Playlist	208
Displaying Your Pictures	209
Viewing a Slide Show	210
Sorting your Pictures	210
Watching Your Digital Movies	211
Organizing Your Videos	212
Playing Digital Videos	212
Playing a Video in Full Screen Mode	213
Sorting Videos	213
Watching a DVD	214
Stopping a DVD Movie	215
Playing a DVD movie already in your drive	215
Changing the Media Center Settings	216
Chapter 6: Toshiba Utilities	224
Fn-esse®	225
Starting Fn-esse®	225
Using the keyboard or pointing device to assign keys	227
Viewing existing key assignments	228
Changing or removing existing key assignments	228
TOSHIBA Console	229
Customizing Your Computer	230
Network	230
Security	230
Power Saver	230
Mouse utility	232
Hotkey utility	233
Toshiba Hardware Settings	233
Toshiba Picture Enhancement Utility	235
CD/DVD Drive Acoustic Silencer	236
Enabling Hibernation	237
Setting passwords	238
Using an instant password	238
Using a supervisor password	238
Setting a supervisor password	238
Deleting a supervisor password	240
Chapter 7: If Something Goes Wrong	241
Problems that are easy to fix	241
Problems when you turn on the computer	243
The Windows ® operating system is not working	244
Using Startup options to fix problems	245
Internet problems	246
The Windows® XP operating system can help you	246
Resolving a hardware conflict	247
A plan of action	247
Resolving hardware conflicts on your own	248
Fixing a problem with Device Manager	249
Memory problems	251
Power and the batteries	251
Keyboard problems	253
Display problems	253
Disk drive problems	256
DVD-ROM or multi-function drive problems	258
Sound system problems	259
PC Card problems	259
Printer problems	262
Modem problems	263
Develop good computing habits	264
If you need further assistance	265
Before you call	265
Contacting Toshiba	266
Other Toshiba Internet Web sites	267
Toshiba’s worldwide offices	267
Appendix A: Hot Keys	269
Instant password security	270
Power usage profile	270
Stand By mode	271
Hibernation mode	272
Display modes	273
Enabling a wireless device	274
Display brightness	274
Disabling or enabling the TouchPad	275
Keyboard hot keys	275
Appendix B: Power Cable Connectors	276
Appendix C: Using ConfigFree™ with your Toshiba Computer	277
Getting Started	278
Starting ConfigFree	278
ConfigFree Utilities	279
Connectivity Doctor	279
Search for Wireless Devices	282
Profile Settings	284
Quick Connect	286
Using the Automatic Switch	289
Semi-Automatic Switch Feature	290
Glossary	291