Toshiba Satellite P100-ST1072 User Manual - Page 153

Troubleshooting Record your observations so you can describe them to your dealer. Software The problems may be caused by your software. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation. Hardware If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Overheating power down ■ AC Power ■ Battery ■ Password ■ Keyboard ■ LCD panel ■ Hard disk drive ■ Memory cards ■ Wireless LAN ■ DVD-ROM&CD-R/RW drive ■ PC Card ■ Diskette drive ■ Monitor ■ Sound system ■ Pointing device ■ USB ■ LAN ■ Standby/Hibernation ■ Memory expansion ■ Modem ■ i.LINK (IEEE1394) ■ DVD Super Multi drive ■ Real Time Clock User's Manual 9-3