Toshiba Satellite P100-ST1072 User Manual - Page 157

Keyboard, LCD panel, Hard disk drive, Problem, Procedure, Fn + F5

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Troubleshooting Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard. Problem Output to screen is garbled. Procedure Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. See your software's documentation. If you are still unable to use the keyboard, consult your dealer. LCD panel Problem Procedure Lines appear broken. Check if you are in DOS mode. In DOS, lines may appear broken, because of the LCD screen's higher resolution. The Windows display should appear normal. No display Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Make sure instant security was not activated. Try entering your password, if you have one registered. Or, turn the power off and back on to clear instant security. Problems above remain Refer to your software's documentation to unresolved or other determine if the software is causing the difficulty. problems occur. Contact your dealer if the problems continue. Hard disk drive Problem Procedure Computer does not boot Insert a system diskette and reboot. from hard drive. There may be a problem with your operating system files. Refer to your OS documentation. Slow performance Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. Contact your dealer if the problems continue. User's Manual 9-7

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User’s Manual
9-7
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5,
The Keyboard
.
LCD panel
Hard disk drive
Problem
Procedure
Output to screen is
garbled.
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software's documentation.
If you are still unable to use the keyboard,
consult your dealer.
Problem
Procedure
Lines appear broken.
Check if you are in DOS mode. In DOS, lines
may appear broken, because of the LCD
screen's higher resolution. The Windows display
should appear normal.
No display
Press hotkeys
Fn + F5
to change the display
priority, to make sure it is not set for an external
monitor.
Make sure instant security was not activated. Try
entering your password, if you have one
registered. Or, turn the power off and back on to
clear instant security.
Problems above remain
unresolved or other
problems occur.
Refer to your software's documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not boot
from hard drive.
Insert a system diskette and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
Contact your dealer if the problems continue.