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Toshiba Tecra 9100 User Guide - Page 197

Troubleshooting Guide, Problems that are easy to fix

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Chapter 10 Troubleshooting Guide Some problems you may encounter when using your notebook computer are relatively easy to identify and solve. Others may require help from your dealer or the manufacturer of a software program. This chapter aims to help you solve many problems yourself without needing additional help. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Occasionally, as you work with your computer, you may encounter one or more of the following problems. Usually, you can solve them relatively easily. 197

Section	Page
Tecra 9100 Series User’s Guide	1
Contents	15
Introduction	23
Chapter 1 - Finding Your Way Around	27
Making sure you have everything	27
Finding where everything is located	28
Front with the display panel closed	28
Back with rear panel closed	29
Back with rear panel open	30
Right side	31
Left side	32
Front with the display panel open	33
Underside	35
Indicator panel lights	36
System indicator panel lights	36
Keyboard indicator panel lights	38
Chapter 2 - Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	41
Other precautions	44
Setting up your computer	45
Connecting the AC adapter	46
Charging the battery	47
Turning on the computer	48
Opening the display panel	48
Turning on the power	49
Setting up your software	50
Registering your computer with Toshiba	50
Setting up other devices	50
Turning off the computer	51
Closing the display panel	51
Chapter 3 - Connecting Other External Devices	53
Using external display devices	53
Connecting the display device	54
Directing the display output when you turn on the computer	55
Adjusting the quality of the external display	57
Video limitations	57
Using an external keyboard	58
Making your external keyboard emulate the Fn key	58
Using a mouse	59
Setting up a PS/2 mouse with the AccuPoint II	59
Connecting a local printer	60
Connecting an external diskette drive	61
Connecting external speakers or headphones	62
Connecting an external microphone	62
Using an expansion device	63
Adding memory	64
Installing a memory module	64
Removing a memory module	66
Using Slim SelectBay® modules	67
Removing a module from the Slim SelectBay®	68
Inserting a module into the Slim SelectBay®	69
Inserting and removing hard drives	70
Inserting and removing PC Cards	72
Inserting a PC Card	72
Removing a PC Card	74
Setting up a PC Card for your computer	75
Inserting an SD® card	75
Connecting your modem to a telephone line	76
Connecting to a phone line	76
Using the i.LINK® port	78
Chapter 4 - Learning the Basics	79
Computing tips	79
Using the keyboard	80
Character keys	81
Making your keyboard emulate a full-size keyboard	81
Ctrl, Fn, and Alt keys	82
Function keys	82
Windows special keys	83
Overlay keys	83
Using the AccuPoint II pointing device	85
Using the TOSHIBA Console button	86
Starting a program	87
Starting a program from the Start menu	88
Starting a program from Windows® Explorer	88
Starting a program from the Run dialog box	89
Saving your work	90
Printing your work	93
Using a compact disc drive	94
Inserting compact discs	95
Removing compact discs	97
Caring for CDs and DVDs	98
Using PC Cards	98
Hot swapping	98
Using SD® cards	99
Using your computer at the office	100
Using a computer lock	100
Caring for your computer	101
Cleaning the computer	102
Moving the computer	102
Powering down the computer	103
Using Turn Off Computer	103
Using Hibernation	106
Using Standby	109
Toshiba’s online resources	112
Chapter 5 - Mobile Computing	113
Toshiba’s energy-saver design	113
Running the computer on battery power	114
Battery Notice	114
Charging the batteries	114
Monitoring battery power	115
What to do when the battery alarm sounds	118
Changing batteries	119
Taking care of your battery	121
Safety precautions	121
Maximizing battery life	122
Disposing of used batteries safely	123
Conserving power	124
Power usage modes in Windows XP Professional	125
Using a hot key to set the power usage mode	125
Additional options for power	126
Chapter 6 - Exploring Your Options	127
Exploring the desktop	127
Finding your way around the desktop	128
Exploring audio features	132
Using external speakers or headphones	132
Recording sounds	132
Playing an audio CD-ROM	134
Exchanging data with another computer	136
Transferring files	136
Getting help transferring files	136
Setting up for communications	136
Connecting the modem to a telephone line	138
Connecting your computer to a network	139
Toshiba’s online resources	142
An overview of using the Internet	142
The Internet	142
The World Wide Web	142
Internet Service Providers	143
Connecting to the Internet	143
Surfing the Internet	144
Internet features	145
Uploading and downloading files from the Internet	146
Chapter 7 - WinDVD	147
Playing DVDs	147
Using the WinDVD toolbar	149
Using the WinDVD status bar	150
Using the WinDVD control panel	150
Using the control panel playback buttons	151
Maximizing the video window	153
Using playlists	154
Creating playlists	154
Loading and playing playlists	155
Resuming normal playback after using playlists	156
Customizing WinDVD	156
Setting general properties	157
Setting audio properties	158
Setting display properties	160
Using WinDVD advanced features	161
Zooming in	165
Zooming out	165
Panning	165
Adjusting the color balance	166
Launching an Internet browser from WinDVD	166
Getting help	166
Exiting WinDVD	166
Chapter 8 - Toshiba Utilities	167
Fn-esse	168
Starting Fn-esse	168
Using the keyboard or pointing device to assign keys	170
Viewing existing key assignments	171
Changing or removing existing key assignments	172
Toshiba HW Setup	172
Accessing Toshiba HW Setup	172
Power Saver	175
Mobile Extension	177
Chapter 9 - Keeping Your Files Safe	179
Using passwords in Windows	179
User-level passwords	180
Setting a user-level password	180
Using an instant password	181
Disabling a user password	185
Using the power-on (user-level) password	187
Using the instant (user-level) password	188
Using a supervisor password	188
Setting a supervisor password	188
Deleting a supervisor password	189
Hard disk drive passwords	191
Setting a hard disk drive master password	192
Setting a hard disk drive user password	194
Deleting the hard disk drive user password	196
Chapter 10 - Troubleshooting Guide	197
Problems that are easy to fix	197
Problems when you turn on the computer	198
Resolving a hardware conflict	200
Using the Windows XP troubleshooting feature	200
A plan of action	201
Resolving hardware conflicts on your own	201
Memory card problems	203
Power and the batteries	204
Keyboard problems	206
AccuPoint II problems	207
Display problems	208
Disk drive problems	209
Modem problems	211
Problems with the CD-ROM or DVD-ROM drive	212
Sound system problems	214
Optional devices	214
PC Card problems	214
Printer problems	217
Internet Problems	218
DVD operating problems–Windows XP	219
WinDVD problems	222
General issues	222
Content issues	224
Minimum system requirements	224
Developing good computing habits	224
If you need further assistance	226
Before you call	226
Contacting Toshiba	226
Other Toshiba Internet Web sites	227
Toshiba’s worldwide offices	228
Appendix A - Hot Keys	231
Volume Mute	231
Instant password security	232
Power usage mode	233
Standby mode	234
Hibernation mode	234
Display modes	235
Display brightness	236
Wireless device enable	236
Keyboard hot keys	236
Appendix B - Power Cable Connectors	237
USA and Canada	237
United Kingdom	237
Australia	237
Europe	237
Appendix C - Video Modes	239
Glossary	243
Acronyms	243
Terms	245