Toshiba Tecra 9100 User Guide - Page 211

211 Troubleshooting Guide Resolving a hardware conflict You may be inserting the diskette incorrectly. Hold the diskette by its label with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or loose labels may be obstructing the path into the drive. Carefully inspect the diskette. If the metal cover is loose, replace the diskette. If the label is loose, replace the label and try inserting the diskette again. The computer displays the Non-system disk or disk error message. If you're starting the computer from the hard disk, make sure there's no diskette in the diskette drive. If you're starting the computer from a diskette, the diskette in the drive doesn't have the files necessary to start the computer. Replace it with a bootable diskette. The drive can't read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the diskette drive) is probably causing the problem. Run Check Disk on the faulty diskette. If you're using the diskette drive externally, unplug the cable and plug it back in to make sure the connection between the diskette drive cable and the port is secure. Modem problems The modem dials the line but doesn't connect, or cannot maintain the connection. You may be connected to a noisy telephone line. To check this, connect an ordinary telephone to the telephone line and try placing a phone call. If you hear an unusual amount of noise or static, try connecting the modem to a different telephone line or connecting at a later time.