Toshiba Tecra 9100 User Guide - Page 213

213 Troubleshooting Guide Resolving a hardware conflict You press the CD-ROM or DVD-ROM eject button, but the CD-ROM or DVD-ROM tray doesn't slide out. Make sure the computer is connected to a power source and turned on. The CD-ROM or DVD-ROM drive eject mechanism requires power to operate. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the CD-ROM or DVD-ROM eject button on the face of the CD-ROM/DVD-ROM tray. Some discs run correctly but others do not. Check the type of disc you are using. The DVD-ROM and DVDROM/CD-RW drive supports the Digital Versatile Disc (DVD) formats DVD-ROM, DVD-R (read-only), and DVD-RW (readonly) plus CD-ROM, CD-R (read-only), and CD-RW (read-only). The CD-ROM drive supports CD-ROM, CD-R (read-only), and CD-RW (read-only). HINT: The DVD-ROM drive is initially set for Region 1 (North America) DVDs. You can change this setting (refer to "Setting general properties" on page 157), but only a very limited number of times. If the problem is with a data CD or DVD, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the CD-ROM or DVD-ROM drive itself.