ZyXEL P-128 User Guide - Page 181

Troubleshooting

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Prestige 128IMH ISDN Modem/ Router/Hub Chapter 15 Troubleshooting This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 15.1 Problems Starting Up the Prestige Problem Table 15-1 Troubleshooting the Start-Up of your Prestige Corrective Action None of the LEDs are on when you power on the Prestige Cannot access the Prestige via the console port. Check the connection between the AC adapter and the Prestige. If the error persists, you may have a hardware problem. In this case you should contact technical support. 1.Check to see if the Prestige is connected to your computer's serial port. 2. Check to see if the communications program is configured correctly. The communications software should be configured as follows: VT100 terminal emulation 9600 bps No parity, 8 Data bits, 1 Stop bit. Troubleshooting 15-1

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Prestige
128IMH
ISDN Modem/ Router/Hub
Troubleshooting
15-1
Chapter 15
Troubleshooting
This chapter covers the potential problems you may run into and the possible remedies. After
each problem description, some instructions are provided to help you to diagnose and to solve the
problem.
15.1 Problems Starting Up the Prestige
Table 15-1 Troubleshooting the Start-Up of your Prestige
Problem
Corrective Action
None of the LEDs are on when
you power on the Prestige
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this case
you should contact technical support.
1.Check to see if the Prestige is connected to your computer’s serial
port.
VT100 terminal emulation
9600 bps
Cannot access the Prestige via
the console port.
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:
No parity, 8 Data bits, 1 Stop bit.