Audiovox NAV102 Operation Manual - Page 29

Troubleshooting

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NAV102 with NavMate ~ TROUBLESHOOTING Problem I can't find an address Cause Address spelled incorrectly I cannot get a good signal The NAV102 stops responding Poor antenna placement Unknown Table 1: Troubleshooting Corrective Action Please make sure you have correctly spelled your entry. If you do not know how an address is spelled, simply enter the parts of the address about which you are certain - e.g. "Brook" for Brooklyn in New York. Then browse the results list and look for the address. Also make sure that the city in which you are looking for an address is correct. Sometimes the official postal address differs from the address you are looking for. In that case, search for a known address nearby and browse the map. If you have problems getting a satellite fix with GPS (you can see how many satellites are being received on the main menu at the bottom left), please make sure you are outside and the GPS antenna has good 'visibility' to the open sky. Some models also support an additional external active antenna. Please consult the hardware manual of your device to get further information on how to obtain a GPS fix. Turn the unit off and back on. If this does not help, reset the unit by using a small metal object to press the RESET button located on the side of the NAV102 unit between the ANTENNA connection and the SD card slot. 27

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NAV102
with
NavMate
~
TROUBLESHOOTING
Table
1:
Troubleshooting
Problem
Cause
Corrective Action
I can't find an address
Address spelled incorrectly
Please make sure you have correctly spelled
your
entry.
If
you
do
not know
how
an address is
spelled, simply enter the parts
of
the address
about
which you are certain - e.g. "Brook" for
Brooklyn in
New
York. Then browse the results list and look for the address. Also make sure
that the city in which you are looking for an address is correct. Sometimes the official postal
address differs from the address you are looking for. In that case, search for a known address
nearby and browse the map.
I cannot
get
a good signal
Poor antenna placement
If
you have problems getting a satellite fix with GPS (you can see how many satellites are
being received on the main menu
at
the bottom left), please make sure you are outside and
the GPS antenna has good 'visibility' to the open sky. Some models also support an additional
external active antenna. Please consult the hardware manual
of
your device to
get
further
information on how to obtain a GPS fix.
The NAV102 stops responding
Unknown
Turn the unit
off
and back on. If this does not help, reset the unit by using a small metal object
to press the RESET button located on the side
of
the NAV102 unit between the
ANTENNA
connection and the SD card slot.
27