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Brother International HL 4040CN Users Manual - English - Page 151

Troubleshooting, Identifying your problem - - troubleshooting

UPC - 012502617785

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7 Troubleshooting 7 You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridges and drum unit are installed properly. The front and back covers are fully closed. Paper is inserted properly in the paper tray. The interface cable is securely connected to the printer and the computer. The correct driver for the printer has been chosen and is installed. The computer is set up to connect to the correct printer port. Printer does not print: If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below. LCD Messages (See LCD messages on page 143.) Paper handling (See Paper handling on page 146 and Paper jams and how to clear them on page 147.) Other problems (See Other problems on page 169.) Pages are printed, but there are problems with: Print quality (See Improving the print quality on page 160.) Printout is incorrect (See Solving print problems on page 169.) 7 7 7 7 7 142

Section	Page
User's Guide HL-4040CN/4050CDN/4070CDW	1
Using this guide	2
Symbols used in this guide	2
Safety precautions	3
To use the printer safely	3
Trademarks	5
Compilation and Publication Notice	5
Shipment of the Printer	5
Table of Contents	6
1 About this Printer	10
Carton components	10
Interface cable	11
Front view	12
Back view	13
Positioning the printer	14
Power supply	14
Environment	14
2 Printing Methods	15
About paper	15
Type and size of paper	15
Recommended paper	16
Types of envelopes	17
Unprintable area	18
Printing methods	19
Printing on plain paper	19
Printing on plain paper from Tray 1, 2	19
Printing on plain paper or bond paper from the MP tray	23
Printing on thick paper, labels and envelopes	26
Duplex printing	30
Guidelines for printing on both sides of the paper	30
Manual duplex printing	30
Manual duplex printing from the paper tray	30
Manual duplex printing from the MP tray	31
Paper orientation for manual duplex printing	32
Automatic duplex printing (HL-4050CDN/HL-4070CDW only)	33
Booklet printing (for Windows® printer driver)	34
Printing photos from a digital camera	35
PictBridge requirements	35
Setting your digital camera	35
Printing images	36
Connecting a camera as a storage device	37
DPOF printing	37
Printing data from a USB flash memory drive with direct print	38
Supported file formats	38
Creating a PRN or PostScript® 3™ (HL-4050CDN / HL-4070CDW only) file for direct printing	38
Printing data directly from the USB flash memory drive	39
3 Driver and Software	42
Printer driver	42
Features in the printer driver (for Windows®)	45
Basic tab	45
Paper Size	46
Multiple Page	46
Page Order	46
Border Line	46
Orientation	46
Copies	46
Collate	46
Media Type	47
Duplex / Booklet (HL-4050CDN / HL-4070CDW only)	47
Color/Mono	47
Paper Source	47
Advanced tab	48
Print Quality	48
Duplex Printing	49
Watermark	50
Page Setting	50
Device Options	50
Accessories tab	53
Support tab	54
Using the custom monochrome printer driver (for Windows®)	55
Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) (HL-4050CDN/HL-4070CDW only)	56
Device Settings tab	56
Printing Preferences	57
Advanced options	59
Ports tab	62
Features in the printer driver (for Macintosh®)	63
Page Setup	63
Copies & Pages	63
Cover Page (for Mac OS® X 10.4)	64
Layout	64
Job Spooling	65
Duplex Printing	65
Print Settings	67
Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh®) (HL-4050CDN / HL-4070CDW only)	70
Installing the BR-Script3 printer driver	70
Uninstalling the printer driver	73
Printer driver for Windows® and Windows Vista™ and Windows Server® 2003	73
Printer driver for Macintosh®	74
Software	75
Software for networks	75
BRAdmin Light	75
BRAdmin Professional (for Windows®)	75
Driver Deployment Wizard (for Windows®)	75
Web BRAdmin (for Windows®)	75
About emulation modes	76
Automatic emulation selection (HL-4050CDN / HL-4070CDW only)	76
Automatic interface selection	76
4 Control Panel	77
Control panel	77
Buttons	78
Go	78
Cancel	78
Reprint	79
+ or - button	79
Moving through menus on the LCD	79
Entering numbers	79
Back	79
OK	79
LEDs	80
LCD	80
Back light	80
LCD messages	81
Printer status messages	81
Reprinting documents	82
Reprinting the last job	82
How to reprint the last job	82
Printing Secure data	83
How to print Secure data	83
When there is no last job data or secure data in memory	84
Deleting the last job	84
Deleting secure data	84
Canceling the reprint job (reprinting and printing secure data)	84
Using the control panel LCD menu	85
For example: If you only use Tray 1 to print from, change the Tray Use setting to Tray 1 Only, as follows.	85
Menu table	86
Example of changing a menu setting	96
Default settings	97
Network default settings	97
Calibration	98
Auto Registration	99
Registration	99
Frequency	99
Manual Registration	100
Print Chart	100
Set Registration	100
5 Options	101
Lower tray (LT-100CL) (HL-4050CDN / HL-4070CDW only)	101
SO-DIMM	102
SO-DIMM types	102
Installing extra memory	103
6 Routine Maintenance	105
Replacing the consumable items	105
Toner cartridges	107
Toner nearly empty message	107
Toner Life End message	107
Replacing a toner cartridge	107
Drum unit	114
Drum End Soon message	114
Replacing the drum unit	114
Belt unit	120
Change Belt Unit message	120
Replacing the belt unit	120
Waste toner box	125
Waste Toner Box Full message	125
Replacing the waste toner box	125
Cleaning	131
Cleaning the outside of the printer	131
Cleaning the inside of the scanner windows	132
Cleaning the corona wires	136
Cleaning the drum unit	141
Shipping the printer	143
Repacking Instructions	143
Repacking the printer	144
7 Troubleshooting	151
Identifying your problem	151
LCD messages	152
Paper handling	155
Paper jams and how to clear them	156
Jam MP Tray (paper jam in the MP tray)	157
Jam Tray 1 / Tray 2 (paper jam inside the paper tray)	157
Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the fuser unit) (HL-4050CDN / HL-4070CDW only)	159
Jam Rear (paper jam behind the back cover)	162
Jam Inside (paper jam inside the printer)	165
Improving the print quality	169
Solving print problems	178
Network problems	178
Other problems	178
For Macintosh® with USB	179
Printing from DOS	179
BR-Script 3 (HL-4050CDN / HL-4070CDW only)	179
Appendix A	180
Printer specifications	180
Engine	180
Controller	181
Software	182
Direct Print feature	182
Control panel	182
Paper handling	183
Media specifications	183
Supplies	184
Dimensions / weights	184
Other	184
Computer requirements	185
Important information for choosing your paper	186
Symbol and character sets	189
How to use the Web Based Management (web browser)	189
Symbol and character sets list	189
Quick reference for bar code control commands	191
Print bar codes or expanded characters	191
Definition of parameters	191
Bar code mode	191
Bar code, expanded character, line block drawing and box drawing	192
Bar code	192
Bar code human readable line ON or OFF	193
Quiet zone	193
Bar code, expanded character unit, line block drawing and box drawing	193
Bar code, expanded character, line block drawing and box drawing offset in X-axis	193
Bar code & expanded character offset in Y-axis	194
Bar code, expanded character, line block drawing and box drawing height	194
Expanded character width, line block drawing and box drawing	194
Expanded character rotation	194
Bar code data start	194
Box drawing	196
Line block drawing	196
Expanded character data start	196
Appendix B (for Europe and Other Countries)	198
Brother numbers	198
Important information: regulations	199
Radio interference (220 to 240 volt model only)	199
International ENERGY STAR® Compliance Statement (For HL-4050CDN / HL-4070CDW only)	199
IEC 60825-1 specification (220 to 240 volt model only)	199
For Finland and Sweden	200
Internal laser radiation	200
IMPORTANT - for your safety	201
Disconnect device	201
Caution for LAN connection	201
IT power system (For Norway only)	201
Wiring information (for UK)	201
Maschinenlärminformations- Verordnung 3. GPSGV (For Germany only)	201
EC Declaration of Conformity	202
Appendix C (for USA and Canada)	203
Brother numbers	203
Important information: regulations	206
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	206
Industry Canada Compliance Statement (Canada only)	207
International ENERGY STAR® Compliance Statement (For HL-4050CDN / HL-4070CDW only)	207
Laser notices	208
Laser safety (110 to 120 volt model only)	208
FDA regulations (110 to 120 volt model only)	208
Internal laser radiation	208
IMPORTANT - for your safety	209
Disconnect device	209
Caution for LAN connection	209